HP Photosmart 5520 - cannot print envelopes DL

I use Windows 8. When I insert a DL envelope to print (on the side of tray or middle) the printer ejects the non printed envelope and print the address on a sheet of paper A4 below. If I remove the paper it still ejects the envelope unprinted.

I thought I could fool him by putting a piece of A4 size on top of the envelope.  Then, it prints on A4 paper and ejects to envelope.

I changed the setting in the printer properties settings of the device in hand tray envelope DL, but it will not print the envelope.

Any help would be welcome.

Hello

First ensure that you place the envelopes correctly according to the instructions below, don't forget to remove any other paper and only place the envelopes in the tray:

http://support.HP.com/us-en/document/c03248041

In addition, ensure the layout set correctly the application being used to print, below you can find the guidelines for Microsoft Word, for example:

http://support.HP.com/us-en/document/c03275134

Shlomi

Tags: HP Printers

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