HP Photosmart 5520 - cannot print - using windows 7

I have a wireless laptop and can go anywhere.  I can print the wireless network test results and Page of Configuration of HP network.   However, I can't print other documents.  My test results all the PASS and signal show as very good.  Current configuration as expected except DO NOT CONNECT Internet.

I tried various tools and options on the HP Site and others.  I have reistalled printer driver and printer and wireless details says it is connected.  I don't have the ability to use a cable.

It was suggested to my static ip address, I thought I'd made however on the prints on (and I have a lot in the last hours) the ip adddresses seems inconsistent.  After 5 hours, any help would be greatly appreciated.

Hi @moports,

Welcome to the HP Forums!

I noticed that you are unable to print with your HP Photosmart 5520, on Windows 7 using a wireless connection. I'm happy to help you with your print!

Please see the following guides:

Also, I recommend the HP wireless printing Center, Web site. You want to make sure that the router broadcasts not 5 ghz to 2.4 ghz.

This post, incoming and outgoing Printer Ports, of @VisionAiry. I will tell you what ports must be open not closed on the router.

Hope this information helps and have a great day!

Tags: HP Printers

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