HP Photosmart 7520 will not be printed in b & W

Hello

My printer does not print in B & W - it still prints in color, even if I ask you to B & W. I am on Windows 8, tried to put the "print in grayscale" setting to all three options. When I request a print, the printer dialog box comes up and I can alternate color or B & W. The preview is switched between color and B & W. However, when I print, it always prints in color, no matter what I asked.

Help, please.

Rob

Thanks for the reply. I actually spent a good part of the day working on the question and I've finally solved (had not had the opportunity to update my post again). I reinstalled the software and also a USB connection for a wireless changed. It works fine now.

Thank you.

Tags: HP Printers

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