Windows update fails on two laptops (0x80070005)

Similar Questions

• Windows Update fails, laptop breaks down at the restart, Windows 7

  I had to buy a new drive hard laptop to my Toshiba Satellite after the first one stopped working. I reinstalled Windows 7 and did all the required Windows updates. So I wonder to restart, as usual, and I do. The problem is, when it gets to the point where the laptop screen goes black, and it should restart, is not. It is just a black screen, no response to the pressing movement or the key of the mouse. I know that the laptop is still technically because that light on is still green. I let him sit there for at least an hour, but nothing happened. Then I had the power button to turn off the laptop completely, he did and he turned his back. The laptop then turns and begins to set up the Windows updates, but it fails. After that I can log into the computer, and I can see that the Windows updates fails. Now, I have done this several times and sometimes the windows updates will succeed, but every time the laptop computer fails to restart correctly, and when I turn it off and turn it back on, he always tells me that Windows updates fail to configure. The last group of Windows updates I tried to do, they all failed to do.

  I just looked at the history of updates to Windows, and these are updates that failed

  Each update for Windows 7 for x 64 systems.

  Daily security for Windows 7 for x 64 EXCEPT KB3035126 systems.

  Each Microsoft .NET Framework 3.5.1 security update

  And each update Cumulative security for Internet Explorer 11

  The only consistently successful updates have been

  Update definition for Microsoft Security Essentials

  Updates and security for Microsoft Office updates

  and x 64 Windows malicious software removal tool

  My laptop is a Toshiba Satellite C655D, it runs Windows 7 Home Premium 64 - bit (6.1, Build 7601), my processor is an AMD C-50 processor 1.GHz, I got 3072 MB of RAM, and my graphics card is an AMD Radeon HD 6250 graphics card. If you need further information, I will provide it to you. Thanks in advance for any help provided. I appreciate it.

  Hello

  Disable the antivirus and install updates, see if that helps.

  Note: Please activate antivirus as soon as you check the issue.

  If the previous step fails, perform a upgrade in Place (repair install).

  How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

  Note Run a repair installation will not damage files and applications that are currently installed on your computer.

  Thank you.

• I installed Photoshop CS5 on a new laptop, but it doesn't recognize my RAW files.  In addition, repeated attempts to make available updates failed.  The laptop has 8.1 Windows 64-bit.

  I installed Photoshop CS5 on a new laptop, but it doesn't recognize my RAW files.  In addition, repeated attempts to make available updates failed.  The laptop has 8.1 Windows 64-bit.

  You can manually download and install updates:

  Adobe - Photoshop: For Windows: Adobe Photoshop 12.0.4 updated for Adobe Photoshop CS5

  Adobe - Photoshop: for Windows: Camera Raw 6.7 update

  There is something to do with the help of CS5 > update function, but as far as I know it does work as expected more.

• Windows update fails-G62-225DX - bad startup a factory?

  My nephew came to me recently with a G62-225DX HP, concerned about safety.  Given this machine is several years old (recently handed down from his father - I quickly understood why), I was surprised to see she was always being basic Windows 7 Home Premium.  Without SP1.

  My first attempt to resolve this was to run Windows Update - no luck - immediately fails with "cannot run - services is not started.  Of course, verification services, yes I see WU and BITS running.

  So, like any good tech person, I check in the case where the logs and see various errors, including the constant complaints on the Crypto database being corrupted.

  Then, up to be Googling for these symptoms/messages.  I see many people with the same problem and a lot of suggestions on how to fix this (re - reg WU, STRANDS of clear/reset, flush/empty C:\Windows\SoftwareDistribution, catroot2 flush/empty, etc.).  Even seen one on the Intel hard drive problems due to replace it with a drive of more than 500 GB (this unit still has the original 320).

  Spent hours trying all the suggestions there, especially when people said 'Yes, that fixed', nothing helps.

  Since it was not something of value on this machine, I decide backup and restore "factory".

  Imagine my surprise when, after reset of the image 'factory', it has exactly the same problem - Windows Update fails, out-of-the-box on the right!

  I think to myself, it's crazy.  The machine is faulty from the start and everyone was naïve to not get Windows updates, AT ALL!

  I even decided to try the Windows Update Checker (supposed to perform before installing SP1) and it fails with ' Windows Update Standalone install encountered and error - 0xc80000247 ".

  So, I decided to run through the suggested fixes (from M$, no less) and all of a sudden, that Windows Update works.

  I thought, it's fantastic.  He immediately calls to > 130 fixed critical.

  After a few hours of download and installed, I restart only to get a BSOD - STOP 6 b - AAARRRGGGHHHH!  Tried to go through Windows restore previous checkpoint but that too fails with a mysterious error.  In addition, many Google hits on the 6 b says that it's a hardware problem.  But he was executed until the Windows update, with nothing in the case where newspapers to indicate hardware problems.

  Then, I decided to do a restore from the image of what I started with.  At least it ran, even though she could not be updated.

  I no longer dig and see a bunch of updates to the firmware/software for this machine, including the BIOS.  Even saw some strange 'Windows updates' HP.  I thought maybe it was something like the fiasco when the power management update for Intel processors had on machines AMD, thus paralyzing them!  Still nothing - WU still does not work!

  Tried again to return to the original image, hoping that maybe to install all updates of office/hardware/driver on a virgin machine solve the problem.  Nope-WU still does not work.  Even went back through all the suggested fixed (saved as .bat files everthing).  Nothing, nada...

  So, I'm posting here in hopes that someone has a miracle cure that I missed.

  Hello:

  I don't have a magic bullet...

  The same thing happened to me while working on a friends HP 8100 Elite CMT, Windows 7 Pro, HP original image.

  Would not install SP1 or Windows updates. I tried every trick in the book and after spending more than two hours, going nowhere, including restore from the recovery discs, I decided to install a plain OS W7 clean add drivers myself using the product key for W7 on the PC.

  It has worked well.

  You can do the same thing if you can read the product key of W7 on the bottom of the laptop, and your nephew can't live without programs that was shipped with the PC.

  In addition, if you format the drive and just install W7 on current partition, you can probably find the program of the installation files for the programs supplied with the PC in the SWSetup folder.

  Here's how to do when you don't have installation of W7 media.

  Use the installation of Windows 7 USB/DVD tool to compile the ISO file that you download from Digital River. The link below. You need a DVD or a 4 GB flash drive using the USB compilation method.

  Use the product key of windows 7 of 25 characters to activate your installation.

  http://download.CNET.com/Windows-7-USB-DVD-download-tool/3000-18513_4-10972600.html

  Then go to the support of the PC and driver page to install the drivers you need.

  Link to downloads ISO of W7 is below. Download the Windows 7 version that is on your product (Home Premium, professional or ultimate) key to apply.

  http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-multiple-languag...

• Windows Update: failed. __Code 643 windows Update encountered an unknown error. _ * AND * __I cannot repair Windows 7 with the disc either. My guess is: these issues are related...? __

  I have THREE questions which PEUVENT all be linked togther... What do you think?

  [I am slot as Windows 7 Ultimate (free upgrade to Dell PC w/purchase) on a Dell 64 bit PC XPS435]
  I've upgraded from Vista about 3 weeks ago.

  #1 - Two weeks ago I had a problem with the installation of Nero/LiquidTV-TiVo to my PC... (this is also when the problem started).
  To get the "Nero" thing figured out, I took the advice of someone on the Forum/Blog of Nero. The person has provided a lenghty explanation how to uninstall LiquidTV completely by removing the registry files... I don't really know what I'm doing in the registry, but everything that I helped my problem of Nero, but I couldn't tell you WHAT I deleted OR if I have deleted any bad subfolders or whatnot!... the next time I started my PC is when the NEW NUMBER is right.

  #2 - On my next BOOT, Windows Update has found an IMPORTANT update:

  A security update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB954430)

  .. .and it fails every time, it tries to install saying this:

  Windows Update - failed

  Code 643 Windows Update encountered an unknown error.

  "Get help with this error" provides little or no help... but it says this:
   "WindowsUpdate_00000643" "WindowsUpdate_dt000"
  
  All the research I did, the problem seems to be with Microsoft .NET Framework... .and all the solutions I found talking about it, "UNINSTALL all THE .NET FRAMEWORK & REINSTALL" ... I tried and there is no .NET Frameworks listed in Add/Remove, and when I press on ' VIEW INSTALLED UPDATES'... " on my PC it says, "no updates are installed on this computer"... what the _____?

  #3 - Today, I thought I would just pop the WINDOWS 7 installation disc and do a repair/upgrade... It will not be upgraded.
  He cycles most of the way through, then he Has STOPPED and says this:

  The following problems prevent upgrade Windows. Cancel the upgrade, perform each task, (it lists only a SINGLE task), and then restart the upgrade to continue.

  • Windows needs to be restarted if necessary to system files can be changed before you continue.

    Does not help restart. He tried 3 times and he ends up doing the same thing.
    Is it possible I deleted something out of the register so far here and which is cause of all this?
    If so, is it possible to fix WITHOUT doing a new install of Windows 7?
    OR... anything can be a problem... Please HELP!

    (And please note: I am a first year student college with specialization in computer science... but I just started last semester, so I don't know what I should... yet. - though, I SHOULD have known better than to mess with the registry!) My bad).

    Thanks a lot for your time in advance, and I look forward to hear from you!  VikeMike4
    

  Erwan,
  You must read this entire thread and the State, if you have tried the steps listed here or that you tried to fix the problem.  Take a look at this article, because it has a solution for 643 errors: KB971187
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows update fails with error Code: 0 x 80070641 and 0 x 641

  All critical updates are now not to install.  I usually get two Error Codes:

  Error code: 0x80070641Error Code: 0 x 641

  The system ask you to send me the considerable detail of Microsoft on these errors, but I don't know where these files are stored.  I think that I am submitting is done anonymously, so I've never heard anything back.  Help, please!

  Check out my answers here (http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-fails-even-after-running-fix/e1cd6c26-d1b2-4116-8c41-1c22a1d0b543). I think that I have found a workaround.

• Windows update fails on XP Pro SP3 with 0x8007F064 error code.

  Windows update fails repeatedly on XP Pro SP3 with 0x8007F064 error code:

  Update security for Windows XP (KB2661637)
  A security update cumulative for Internet Explorer 8 for Windows XP (KB2647516)
  Update security for Windows XP (KB2660465)

  Update works fine until yesterday. Microsoft tool ran (no change), reloaded Windows Update (no change), a tool for malware own virus check comes to nothing. Any ideas?

  Since it is a Dell computer, chances are a Norton or McAfee free trial is preinstalled. When you have done the clean install, the free trialware would have ALSO reinstalled (but not valid now).  Let's see if the execution of two removal tools & a few tweaks resolves the behavior.

  [You can print these instructions for reference offline. [If a step said to restart, restart! ]

  1. click right on the following link to download the Norton removal tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  1B. right click on the following link to download the tool McAfee Consumer Product Removal, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.

  3. double-click the file that you saved in # 1 b above to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

  4 start | Settings | Control Panel | Add/Remove programs. Set Program Access and Defaults: select (check) the CUSTOM [<>] configuration option, and then click the arrows pointing to the far-right | Browser: select "Internet Explorer" here (to not "use my current... »). [1]

  Illustration: http://teamtutorials.com/wp-content/uploads/2007/05/set-program-access-defaults-02.jpg

  If you return to check the out parameter #1 above, it'll be "Use my current..." "but now it's going to be"point"to IE so that you don't need to change anything or reset. [Think of it.]

  5. now check your settings here: IE tools | Internet Options | Programs | Default web browser: If the make default button is NOT dimmed, click/press it.

  6. open Internet Explorer (only!) to http://support.microsoft.com/kb/923737 & run the difficulty.

  Note => for best results, check the option Remove personal settings .

  7. IMPORTANT - don't SKIP THIS STEP! Open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 of => [ignore the title & symptoms].

  7B. do disappear/close the troubleshooter automatic pop - up; then...

  7 c. run difficulty he 50202 in DEFAULT modes and AGGRESSIVE. [2]

  8 restart once more.

  9. open Internet Explorer (only!) at http://windowsupdate.microsoft.com . Select CUSTOM and scan | See if you can install all the available now security updates (i.e., KB2660465, KB2647516 or KB2661637).

  -Online if an update of root certificates is listed under the category of updates software optional on the left side of the window of scan results, install it to enjoy greater security of IE8. [3]

  Tip: Do NOT install any other updates software optional or any updated material in option .

  10. in response to this post with a status report.

  Good luck!

  ==================================================
  [1] once you get the missing updates installed, do not hesitate to make Firefox default browser.

  [2] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove programs.

  [3] MS provided the distribution of a new version of update root certificates on Tuesday, 28 Feb-12. Until then, the update root certificates , released on 22 Nov-11 will be offered. MS usually new versions of root certificates update releases every 3 or 4 months.

  [Last updated - 24 Feb-12, 19:47 UTC]

• Windows update fails to install service pack 3 for windows vista because of this error WindowsUpdate_80070663

  WindowsUpdate_80070663

  Windows update fails to install service pack 3 for windows vista because of this error WindowsUpdate_80070663 if anyone can help me I would appreciate

  Hi Juan CarlosPatlan,.

  Windows Vista has only two service packs. You'll find the troubleshooting steps in the links below useful.

  Reset the Windows Update components

  System analysis tool

  Cannot install updates

  Troubleshooting of Windows Update (same steps for Vista)

  If you are unable to install the updates, provide the following information:

  • The full version of Windows you have installed
  • KB # the update fails
  • The troubleshooting steps you have tried

• Windows Update fail to install

  original title: significant problems with Vista and Windows Update

  I'm trying to reinstall Vista. I keep running into a problem where some Windows updates fail, even when you check the history they are reported as installed. In some cases, a patch will be reported as installed once and failed three times. Often, failures are dated later than the initial success.

  If that fails, the machine does not start and I am presented with a screen asking you to go into the various forms of safe mode. What I do is starting on the installation DVD and running Startup Repair. It seems according to the most recent restore point and setting the startup process. Then, it seems that some of the fixes that have been initially successful are now chess.
  The laptop in question is a Dell Inspiron 1420 running on Vista. I did a clean install on the startup disk.
  What the hell is happening? I just want to make with this stupid installation, but I can't return the phone to its owner until each update is applied. Any help is appreciated.

  I'm not stupid either, Chief. When I got the laptop back to its owner, a virus checker will be up and active. I am a fairly advanced user so that I can get without it if I'm only hitting servers of Ms.

  Owner of the laptop is going to be behind a hardware router wireless surfing, although I go to the firewall as an extra precaution.
  Everything is up-to-date. There is no more patches. IE 9 is good to go. I don't understand how IE is critical to the security of Windows. I want that the owner of the laptop to use Chrome, because frankly it's faster and better than IE for the web standard handles.
  Have a good weekend.

• Windows Update failed - error 0 x 80070643 for Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332)

  Original title: Windows Update Failed - need help

  Vista 32 Ultimate with all updates, until this one: update Windows failed: error 0 x 80070643 for Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332). Update has failed repeatedly.  I tried to restart, remove the update (even by deleting the file so it would download it again) and install again.  Nothing has worked.  Error 80070643.  Since it is not Office 2003, the error seems to mean a problem with the Windows .NET framework.  Don't know what that means.

  Looking at KB976982, I tried to fix MSI software update registration corruption issues (whatever that means) by running the automated Fix It by KB971187. Restarted, I tried Windows Update again.  Still didn't update.

  Then, I waited two days and tried again.  Even that did not help.

  I tried bypassing Windows Update simply by downloading and then run the file SQLEXPR32.exe from Microsoft downloads. Did not work at all. I then tried to run it as an administrator (even if it was already an administrator account, with no other account on this computer at all).  He started to run and then gave me the following error message: unable to run the SQL Server System Configuration Checker due configulation WMI on the computer.  Error: 70347 (0x112cb).

  Now I'm really confused.  On the one hand, 80070643 means I probably repair the .NET framework, which certainly, I hate to do because I need several versions of the .NET framework first uninstall and then try to install the compmonents, and I'm afraid something would go wrong.

  On the other hand, the 70347 (0x112cb) error message seems to indicate the problem is completely different and has to do with WMI, which probably has to do with permissions and I have no idea how to solve this problem.  (And why it all of a sudden would be any problem with permissions?)  This computer is not on a corporate network and has only one user account, the administrative account).  I have looked at Services and Applications in computer management, where there are WMI control, but nothing shown that I can possibly change and not the SQL Server Configuration Manager under it, which doesn't seem to have much either.

  Help!  Please...

  And now I also tried to fix it, just in case where, the .NET framework (Panel > programs and features > Microsift.NET framework Client profile 4 > uninstall/change > fix it), and the Windows Update tried again (including reboot).  Still no.  Everything I try, it is not to do nothing, pardon my language.  People smarter than me, pleasehelp!

  Hi stupID_,

  «Error 0 x 80070643 for Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332).» Update has failed repeatedly. »

  As the error relates to SQL, perhaps this forum:

  SQL Installation of Server & upgrade
  http://social.msdn.Microsoft.com/forums/en-us/sqlsetupandupgrade/threads/

  TaurArian [MVP] 07/01/2005-30/06/2011. The information has been provided * being * with no guarantee or warranty. What works for some, may not always work for others.

• Error Windows Updates 'configuration of Windows updates fail, returning of the changes.

  Updates to the title: original Windows.

  That means 'configuration of the Windows updates fail, returning from changes '? My laptop has been updated but got stuck on 12%, and would not go further. It is restarted 3 times and only went up to 12%.

  Was actually able to solve this problem through more research. It turns out that his receiver of wireless mouse and a SD card was stalled the installation program. I don't know why but I turned off the machine (long press the button), remove, checked all other ports, block tire and cord then put back the battery and card, turned on and it ran through the installer without problem.

• Windows Update fails in Windows 8, Windows 8 running on VM VirtualBox

  Original title: Windows Update failed in Windows 8

  Windows 8 Pro is installed on it; no antivirus, no 3rd party service.  I got the download of Windows 8 students of the MS upgrade because the license I had was for XP OEM.  Their online store said I couldn't go directly to 8.1.  In order to get the cleanest system, that I could get, I reinstalled XP Pro from scratch.  The MS store forces installation of the upgrade of Windows 8 to help them ensure the Download Manager.  Yes, steps up to now:

  (1) install XP OEM

  (2) install all the XP updates

  (3) download and install the upgrade to win 8 using the secure download manager

  (4) apply Windows 8 updates so I can finally get to the 8.1

  It may also be important to note that this facility is running in a VirtualBox VM.  I bought XP OEM disc when I got the laptop (Lenovo T520), but have always run Ubuntu Linux on the host computer.  So my reading on the Windows license is that I have no problem there.  The steps above take the largest part of a full day; so I'm a bit reluctant to reinstall again from scratch.

  Finally, the Windows process update Gets an update to KB2785094 which fails.  I got a few different errors and passed through all stages troubleshooting recommended in the KB and this forum that I could find.  Errors include 80073712 and 8024afff.

  Troubleshooting steps tried:

  (1) run the file system, by http://support.microsoft.com/kb/957310 Checker

  (2) attempt to relaunch Windows Update

  (3) run DISM, by the same thing.

  (4) attempt to relaunch Windows Update

  (5) run the Windows Update troubleshooting tool, by http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter

  (6) attempt to relaunch Windows Update

  (7) to run this Windows Update utility online by http://support.microsoft.com/kb/2714434/en-us

  (8) attempt to relaunch Windows Update

  9) restart in mode "clean boot", by http://support.microsoft.com/kb/929135/en-us

  It wasn't anything to turn off except the app tray Virtualbox Guest Additions, since it is essentially a new installation

  (10) attempt to relaunch Windows Update

  (11) see the same mistakes over and over again.  8024afff seems to have disappeared, but 80073712 keeps recurring.

  A problem I noticed with the application of the DISM is that article that says: "If your Windows Update client is already broken, use a Windows installation running as the source of the repair, or use a file side-by-side Windows from a network share or removable media, such as the Windows DVD, such as source files. To do this, run the following command instead:

  "DISM.exe / Online/Cleanup-Image /RestoreHealth/source: C:\RepairSource\Windows /LimitAccess.

  Unfortunately, due to the screwy way, Microsoft provides the installation files during the upgrade as I did, I'm not aware of having any source of repair.  If anyone knows where the secure download manager puts installation files that could serve as a source for execution of DISM?  Other other ideas that made the exact same installation and expect a different result (one definition of insanity)?

  Thank you

  HI Mel,

  Thanks for posting your query on the Microsoft Communities.

  Appreciate your efforts in order to solve this problem.

  I wish to inform you that since your Windows 8 operating system runs on Virtual Box VM, I suggest that you post the application on Microsoft TechNet forum because we have experts working on these issues. You can check the link to post the same query on TechNet:

  http://social.technet.Microsoft.com/forums/Windows/en-us/home

  Please do not hesitate to contact us if you have other questions related to Windows.

• "Error code: 80070002 0 x ' OR"0 x 80070003"Windows updates failed?

  " Error code: 80070002 0 x ' OR"0 x 80070003"Windows updates failed? Regds, 'a journey of a thousand miles begins with a first step."

  "Resolution for the error Code: 80070002 0 x ' OR '0 x 80070003 '.

  To resolve this problem, remove the download directory and then to return to the update sites. To do this, follow these steps:

  1. Stop the automatic updates service. To do this, follow these steps:
     1. Click Start and run, type services.msc, and then click OK.
     2. Right-click the automatic updates service and then click on stop.
     3. Minimize the Services snap-in.
  2. Rename C:\Windows\SoftwareDistribution directory. To do this, follow these steps:
     1. Click Start, run, type cmd, and then click OK.
     2. Type cd %windir%, and then press ENTER.
     3. Type ren C:\Windows\SoftwareDistribution SDTemp, and then press ENTER
     4. Type exit and press ENTER.

     Note When you delete the folder % windir%\softwaredistribution, the history list is erased from the "Review your Updates" section of the Windows Update Web site. This action will not affect the updates installed on your computer. Subsequent updates will appear in the history list.

  3. Start the automatic updates service. To do this, follow these steps:
     1. Expand the Services snap-in.
     2. Right-click the automatic updates service and then click Start.
     3. Close the Services snap-in window.
  4. Visit the Windows Update Web site, Microsoft Update Web site, or the WSUS server again, and then download an update.

  Kind regards
  Sohail Patel

  Regds, 'a journey of a thousand miles begins with a first step."

• Windows update failed error codes 643 and 800736B 3

  My computer trying to install updates, but fails - I checked update history and it installed OK until the 16.10.2010, the installed just a few of the UpdateA and is now not install at all. I get 643 and error codes 800736B 3. I ran the resolution of problems and he can't find any problems. I am running Windows 7, the computer was new at the beginning of last October. can you help me, please?

  Windows update fails to install with error code 800736B 3 updates

  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/98573891-EEAD-4257-8bf2-1fbac3f2a96a >

• Windows Update fails to check for updates on Windows 7 Ultimate 64 bit.

  Windows update fails with error code "c80003fa" or full "0xc80003fa". The search for answers from Microsoft and google provided a few resources, but nothing about the 64 bit version of Windows 7.

  The 'Automatic update' service is also absent from the services.msc

  This I think if applies also to Windows Live Messenger not me open a session because of an error "8e5e03fa."

  I can provide WindowsUpdate.log on request.

  Thank you

  ... I have not an antiviral program installed. Nor I have ever not to mention that the default windows Defender. Who now can not upload...

  Windows Defender is NOT an antivirus application.

  You see the effects of the hijackware infection give.

  Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

  5 steps to help protect your new computer before going online
       http://www.Microsoft.com/protect/computer/advanced/XPPC.mspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft