Photosmart 6525: will not print in black

My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

Hello

Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

Do not take into account the title.

Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

Please let me know the result and if there is anything else I can help you. Thank you.

Tags: HP Printers

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    Hey @Hughes23,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

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    PRINTER HAS FAILED - CLOSING OF THE FORUM.

    {title of the origninal thread restored in order to make the more searchable topic}

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    Help the community by marking this post.
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    Hello people,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

    I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

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