HP photosmart 8150 does not print with Vista

Why my printer does not print how can I solve this problem

The pilots say they work properly even though they may be bad drivers (not always, but often enough). You can get in trouble with your device drivers.  Go to Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears.  Check each device to a red x, yellow! or white?  These identify devices with problems probably (drivers, but also of conflict or something else).  Click on each for more details and troubleshooting tips.  If you need to get drivers, firmware and/or software (and you should get those updates for the printer and all you have time to do - they can help way beyond simply solve this problem), let the computer dealer or the manufacturer of the device (NOT of Microsoft Updates).  In fact, you must disable automatic updates in Windows Update driver as follows:http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm.  Once you have the drivers, you can install them via the Manager device as follows:http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.  The versions supplied with the printer are more likey obsolete and you want the most recent available.

Do you get errors on the screen or on the printer (and what do say EXACTLY)?

Pay attention to the installation instructions.  Not only certain tasks requuired, but sometimes they should be done in a certain order or the process will not work.  Check again the indications (or contact the HP support) and follow them to the letter.  Frankly, I would contact HP who willl be faster and much more liekly to work in the end. http://welcome.hp.com/country/us/en/support_task.html.  Why fuss about it when they will be more than happy to help you?

I hope this helps.  Really shouldn't be much more difficult than with the previous printers unless you've never used Vista before - that can make a big difference.  Installation and configuration of sharing are very different.  Also, there may be some settings of the printer itself that need to be addressed to make things work correctly - but I do not (but HP will be).

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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