Photosmart B110a does not print another property

I replaced the cartridges of color with authentic products on my Photosmart B110a.  Until then it worked perfectly.  Now it prints shocking images of color in pastels.  Does not print black which is 3/4 full.  I use a Mac.  I powered by printing, computer, uninstalled and reinstalled and still no luck.

Test pages print works and the colors appear.  I cleaned the print heads.  I have re-aligned heads too.  Help, please!

Hi Deelesley, don't know what fixed it but glad to hear it of good feeling back for you.

FYI, if you have problems again the link below has a lot of support documents & troubleshooting for PS b110a

http://h10025.www1.HP.com/ewfrf/wc/product?product=4022343&CC=IE&DLC=en&LC=en&product=4022343&tmp_track_link=ot_search

Ciara

Tags: HP Printers

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