HP Photosmart C6180: installation endless loop

Hi, I saw that many people had a similar problem but I have found no solution.

On a desktop pc Windows XP32 I had to reinstall a network HP 6180 printer.

The original software/driver CD go into an endless loop; first ask to see internet to update, after some time, reboot and after reboot start early request check the update, restart... and so on...

I tried to uninstall all software and reinstall but still the same.

I tried to follow the instructions to clean all the drivers using 'l... '. Something.bat"and download full driver/software (more than 500 MB) but the result is always the same, loop without end.

I tried manually adding a printer and select "driver disk"... the printer works now, but it's not possible install the software and the device scanner is also absent.

Any suggestion on how to break out of this loop?

Thank you

Marco

Hello Marco, alias @mfive ,.

Welcome to the HP Forums

I read your post about the problem that you experience when you try to you Photosmart C6180 install on your Windows XP system, and answer to you my suggestion for you!

I hope that helps!

Check out this guide, it contains some great to try to get the installation completes successfully. Try the steps in order:

Windows XP: On the Software Installation progress bar stops or crashes

Good luck do not hesitate to let me know the results!

Tags: HP Printers

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