Installation failed for HP Photosmart C6180 wireless for my laptop HP Pavilion (window Vista Home Premium) 64-bit

Hello

I have HP Photosmart C6180 all-in-One printer, that works well with my other Compaq Presario SR2001NX desktop (Window XP) wired without any problem.
But after I bought the new laptop about a month ago, I tried to install this printer on my wireless laptop.
I downloaded HP driver for vista 64-bit, which is not always in the final phase of installation showing big 'X' mark on the screen of the window.
Several chatting online with HP technician did not work at all, and I couldn't connect the printer with that laptop apparently more up-to-date, which is quite frustrating.
I know how to connect the printer wireless with router. The printer screen shows it is correctly connected to the Wi - Fi network.

I wonder if Microsoft already knows this kind of installation problems.

It seems that Windows does not install automatic blower for this printer. Most of the HP printers is listed on the function of automatic installation of the window, but this printer is not included.

Hello Itnntkim,

Thanks for posting of Microsoft Answers.

I checked on the compatibility of Windows Vista site and this printer is compatible with the 64-bit system, but it shows there is a required download for the drivers. I've included here the compatibility site.
http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=PhotoSmart%20C6180%2032%2f31ppm%204800x1200dpi%20Print%2fCopy%2fScan%2fFax%20NIC%20U&v=HP&uid=Q8181AABA&pf=0&pi=0&s=HP%20PhotoSmart%20C6180%20all-in-one%20multifunction&os=32-bit

Make sure that you have all the updated drivers for the HP Photosmart C6180 all-in-One printer.
The website below is for drivers for this model for Windows Vista 64-bit system.
http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=2100&LC=en&cc=us&DLC=en&product=1153494&lang=en

We have downloaded the drivers, then uninstall the drivers you currently have. And then update with the new drivers.  If when you do that, you still get an error, please answer with the exact error message so that we can continue to troubleshoot with you.

Sincerely, Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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