HP Photosmart C6180 with abnormal shutdown Message

Similar Questions

• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• PhotoSmart C6180: page c6100 is broken

  I am trying to download a driver for my printer C6180, but all roads lead to this page:

  http://support.HP.com/us-en/product/HP-Photosmart-C6100-all-in-one-printer-series/1153695/model/1153...

  This page is empty.  Is there another page?

  Hi @eTTguy,

  Welcome to the HP Support forums.

  I understand that you try to download the drivers for a HP Photosmart C6180 all-in-One Printer for Windows 10 but cannot because the tracking link opens a blank page. I want to help you with that.

  I am currently on a Windows 7 PC using Internet Explorer and Google Chrome, and the link you posted took me to the support home page for the HP Photosmart C6180 where you would still need to click on "Software & drivers" and the blue "go" button under "Option 2" to get the drivers HP Photosmart C6180.

  If you follow this link, so that it brings you directly to the page software and drivers with a red download button click on start download - drivers and software HP Photosmart full feature.

  This link should work. If she opens another blank page, try a different web browser. Web browsers Act sometimes differently with different websites.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Photosmart C6180 - unable to delete the document in the print queue

  My Photosmart C6180 shows a document in the queue which can not be removed causing the error message and unable to print documents from my laptop.

  Hi Thomastwhilaker,

  I'd love to help you remove the paper that is stuck in your queue and get you print again.

  First post please returns with the answers to these questions.

  1. Is the printer connected wirelessly or with a USB cable?
  2. The printer is connected directly to a wall outlet or a surge protector? (It is preferable to connect directly on the wall)
  3. You have all other printers HP installed on this computer? If so, do you still have the printers?
  4. Is this a HP laptop or another brand?
  5. What operating system do you have? Mac or Windows?

  At this point because you said your 'portable' I imagine you have Windows. If you have not already tried the HP print and Scan doctor, please do and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested. If you have a Mac, skip the following steps and let me know.

  

  Click here to download and run the utility > HP print and Scan Doctor

  If the problem persists, I suspect that if restart us the spooler, remove the driver and re - add the printer that we may be able to correct the problem. Follow the instructions below to perform these tasks.

  Restart the print spooler

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

  • Type services.msc and press enter
  • Locate the print spooler and double-click it to open the spooler properties
  • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
  • Under Service status, please stop the server, wait a moment, and then click Start

  Remove the printer from the server to the printer properties

  1. open the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8 and 8.1 - Select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If you get an error "in use", restart the computer and the printer, and then follow the steps again.

  Re-add a printer

  Open start > all programs > HP folder > folder printer > HP Setup and the software if you do not see the program installation and software, but you see the printer icon, double-click the printer icon to start the installation and the software.

  Please let me know if this does not resolve the problem, or if you need additional help, I'm happy to help you.

• Installation failed for HP Photosmart C6180 wireless for my laptop HP Pavilion (window Vista Home Premium) 64-bit

  Hello

  I have HP Photosmart C6180 all-in-One printer, that works well with my other Compaq Presario SR2001NX desktop (Window XP) wired without any problem.
  But after I bought the new laptop about a month ago, I tried to install this printer on my wireless laptop.
  I downloaded HP driver for vista 64-bit, which is not always in the final phase of installation showing big 'X' mark on the screen of the window.
  Several chatting online with HP technician did not work at all, and I couldn't connect the printer with that laptop apparently more up-to-date, which is quite frustrating.
  I know how to connect the printer wireless with router. The printer screen shows it is correctly connected to the Wi - Fi network.

  I wonder if Microsoft already knows this kind of installation problems.

  It seems that Windows does not install automatic blower for this printer. Most of the HP printers is listed on the function of automatic installation of the window, but this printer is not included.

  Hello Itnntkim,

  Thanks for posting of Microsoft Answers.

  I checked on the compatibility of Windows Vista site and this printer is compatible with the 64-bit system, but it shows there is a required download for the drivers. I've included here the compatibility site.
  http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=PhotoSmart%20C6180%2032%2f31ppm%204800x1200dpi%20Print%2fCopy%2fScan%2fFax%20NIC%20U&v=HP&uid=Q8181AABA&pf=0&pi=0&s=HP%20PhotoSmart%20C6180%20all-in-one%20multifunction&os=32-bit

  Make sure that you have all the updated drivers for the HP Photosmart C6180 all-in-One printer.
  The website below is for drivers for this model for Windows Vista 64-bit system.
  http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=2100&LC=en&cc=us&DLC=en&product=1153494&lang=en

  We have downloaded the drivers, then uninstall the drivers you currently have. And then update with the new drivers.  If when you do that, you still get an error, please answer with the exact error message so that we can continue to troubleshoot with you.

  Sincerely, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• What is the right configuration of the port for my Photosmart C6180 using 32-bit Windows 8?

  Hi all

  I have a HP Photosmart C6180. I recently changed to Windows 8 32-bit. I downloaded the HP Windows 8 drivers, but I still have problems with the printer. In Control Panel, the printer status says "error".  I think that it could possibly be a problem with the printer port settings. So, my question is, what is the right configuration of the port for my Photosmart C6180 using 32-bit Windows 8?

  I would greatly appreciate any help you can give me. Thanks, JoeRocket

  Hello JoeRocket,

  Welcome to the HP Forums!

  I understand that your Photosmart C6180 enjoys a status of "error". I will do my best to help you! I would start by following this entire document on "Printer is off-line" Message appears on the computer and the printer does not print.

  This document provides steps to check the printer driver and port of your computer. Please post your results, I'll be looking forward to hear from you.

  Have a good night!

• HP Photosmart C6180: hp photosmart c 6180 turns off when it is connected to the network and blinks green photo

  When my Photosmart C6180 is related to two wireless and ethernet network after any number of hours it stops itself down and the green light on the front panel by the icon of camera flashes.  You will then have to push the power button to turn back.  Not very practical for a network printer. Router is a Linksys WRT 1900 ACS.

  Hi wjabdella,

  Thank you for your answer!

  In the post I provided on the hard reset, he mentioned: sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  So by unplugging the power and waiting, it resets the printer almost to its original state without making a complete factory reset and lose any other information.

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope that answers your question!

• Photosmart C610: Black Photosmart C6180 print does not correctly

  My HP Photosmart C6180 is not print black properly. I just made impression after he hada problem with ink xs18a0106. When I ran self test 2 times the black came out faded and veiny however the colors came out fine. Any ideas on how to solve this problem that I need to use black ink and color ink

  Here are a few guides I found on printing photos:

  1. If you are on a Mac: HP printers - print Photos (OS X)
  2. If you are running a Windows operating system: HP printers - print Photos (Windows)
  3. User Manual: user manual

• Power problem: Photosmart C6180

  My printer Photosmart C6180 continually lights stays on for about 30 seconds and then seems to lose power.

  I tried the troubleshooting steps already using different points of sale and unplug power for a period of time, but nothing has solved this problem.

  Someone know if it sounds like a problem with the printer or is there something wrong with the power supply?

  The printer was working fine a few days ago, nothing happened that may have caused damage that I know.

  Thanks for any help you can offer!

  Sorry, I should have searched the forum more carefully before posting, I found the solution to my problem.

• Print Spooler service is not running (could not install printer) hp photosmart wireless with

  Print Spooler service is not running (unable to install printer) hp photosmart with wirelessprint spooler service does not not (impossible to install printer) hp photosmart wireless with

  Hello

  · What is the model number of the computer?

  Try not the link below and check if it helps: you encounter printing problems, display the printer icons and adding printers, the print spooler service does not work correctly and you receive error messages related to printing on a Windows XP computer: http://support.microsoft.com/kb/919750

  You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close": http://support.microsoft.com/kb/810894

• Helps the Photosmart C6180 Snow Leopard screen

  I install Photosmart C6180 all-in-One on my Mac using Mac OS X 10.6 Snow Leopard.   I want to access using Mac HP Photosmart for details on its use, but I can not find this file.  In the folder applications folder Hewlett-Packard includes HP Scan, uninstall HP, HP utility and utility peripheral files and licenses. The way I understand it is to use the Apple Software Update instead of using the software (CD) that came with the all-in-one.  I used the Apple software update. The CD that came with the all-in-one is the version 7.8.0.  I am out of the help file or I misunderstood the instructions and I already have all the files?  If so how do I access the folder help?

  Thank you.

  If you are using Snow Leopard, Lion or Mountain Lion and have HP software for Snow Leopard before (either from a CD that is not marked as compatible with 10.6-10,8 or you recently upgraded to Snow Leopard, Lion or Mountain Lion and had the software HP on your Mac before you upgrade - even if you made a standard uninstall of the old software or installed new software on top of it) You must uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.
  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!

  Finally, download and install the latest software for your printer from the "Support & drivers" link at the top of this page.

• Photosmart C6180 cannot detect the wireless network

  I have a Photosmart C6180 for over a year, and until recently it connected wireless very well.  But since a week ago, it can't detect the wireless network.  I turned off the printer and wireless router several times each without success.  The "Wireless Setup Wizard" running on the C6180does not help. Watch simply screen printer "looking for... wireless router. "indefinitely, until the function Cancel.  The wireless router is about four feet from the printer, in a direct line of sight.  In addition, I have wireless Internet access using the same router and continue to do this successfully, then the router itself works.  Recently I have updated the firmware on the router as well (after the beginning of this problem).  Running the network Test report wireless on a 'PASS' C6180 returns for "Radio on" but a "FAILURE" for "use of Radio". The radio broadcasts as "about" section of the Menu Radio wireless network.  My router is a Belkin Wireless G Router model F5D7230-4.  The printer prints very well with a wired connection, but wireless connectivity has been a key reason behind my purchase.  Any suggestions greatly appreciated.

  Sorry, but your wireless radio is dead.  Its time for a new printer.

• HP Photosmart C4650 with the TouchSmart small screen on the left-side printer does not

  Original title: printer won't start

  I turn on my printer and it won't start. It turns on, but where you put the ink does not move and the scanner will not even move also. He always tells me to place the white paper, but there are already some paper in it. He also tells me that it is printing the alignment paper thing, but he never check or print. It keeps beeping too and continues to change the screen, it's like someone change but no it isn't even touching.

  my printer is a HP Photosmart C4650 with the TouchSmart small screen on the left side.
  Help me!!!

  Hello

  Thank you for visiting Microsoft Community.

  According to the description, you are facing problems with the HP printer.

  1. What is the exact error message you get?
  2. did you last changes before the show?

  I suggest you try the methods provided below and check if it helps.

  Method 1:

  Solve printer problems

  http://Windows.Microsoft.com/is-is/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2:

  How can I check my ink or toner levels?

  http://Windows.Microsoft.com/is-is/Windows7/how-do-I-change-my-ink-or-toner-levels

  Print a document or file
  http://Windows.Microsoft.com/en-us/Windows7/print-a-document-or-file

  Choose printing options
  http://Windows.Microsoft.com/en-us/Windows7/choosing-print-options

  For more information:

  http://h10025.www1.HP.com/ewfrf/wc/contacthp?LC=en&DLC=en&cc=us

  Please follow these recommended steps and post if you still experience the problem. I will be happy to provide you with additional options

• Photosmart C6180 repeatedly loses the wireless connection

  Hello

  I have a mixed network of linux and windows PC as a Photosmart C6180 wireless access via a Netgear (DG834GT) wireless router.

  It works very well for over a year, but recently the printer keeps dropping the network.

  Show all PC (linux and windows) as offline and the router says that this isn't one of the connected devices, and I can't ping it.

  However, if I look at the State of the network on the front panel, it says which is plugged, and if I print the network status page it shows the active connection, wireless and watch as loan.

  This isn't a DHCP problem. The printer and all PCs have static IP address settings.

  If I change the printer market once again, it connects to the network, everything is OK and I can print, but a few minutes later it disconnects again.

  For now, I'll have to pass it works whenever I feel - please help!

  Thank you

  JohnT

  Hello

  Thanks for your suggestions.

  It seems it might be a problem with netgear!

  I rolled power the router netgear (normally on the left) and the problem seems to have disappeared.

  Thanks for your help.

  Concerning

  JohnT

• o my iphone 6 has been stolen about 3 months ago, lately I ' ve been reciving imessages from someone claiming to be apple with the following message

  My iphone 6 has been stolen about 3 months ago, lately I ' ve been reciving imessages from someone claiming to be apple with the following message

  [Find my iPhone]

  Your identifier Apple was signed to iCloud on iPhone of Berkley Lyon.

  Mac os: ios 9.3.2

  If you think that an unauthorized person accessed your account, please sign in and manage your account by going to. www.Apple.find. *-GPS.me

  [Apple support]

  ------------------------------------

  is it a scam?

  < link published by host >

  Yes. Look at the web address. This isn't an area of Apple.