HP photosmart d110a printer load paper message demo lights after power to the top

After changing the black cartridge, when I turn on the printer, it always comes up with the message "loading paper".  There are in the paper machine.  I removed, repositioned, tried different papers, etc.  I have the choice to see the demo or "OK to continue".  Whatever it is, it then puts to the top of the screen, which suggests that I run the alignment process.  It is the only choice.  When I press OK, it now says 'print alignment page' and displays the blue bar pulse, the Red 'X' and the power button flashes, but it remains that way forever.   Oddly enough, I can still print, even when paused trying to print the alignment page.

Hey there. Try following the steps described in this paper: a "undetected alignment page" or "Cannot be alignment" Message displays on the all-in-one

Even if the title is not correct for your mistake, it goes through the same troubleshooting steps. Let me know if this is not the problem. If she does not show returns with a new details and we will continue from there.

Good luck

Sean

Tags: HP Printers

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