HP Photosmart Premium 309 has

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• Photosmart Premium 309 a won't print black

  My Photosmart Premium 309 a printer will not print black text. Just imagined colors.

  I tried new cartridges (twice - at great expense!) head cleaning, cleaning deep head, aligning the head and tried to soak the printhead in hot water several times now and then cleaning and deep cleaning again and then yet another new series of cartridges, still no black - not a pinch!

  Would it be a mistake to electrical connection with the contacts? Or is the print head itself a goner - seems such a simple plastic device, ok electronics in contacts can be more complex, but not much to go wrong.

  I don't think I have done something to damage the print head when the occurreed first problem, but with all the plug and put back and soaking in hot water (let dry naturally) I can't guarantee that it is not damaged because, although I was careful and everything seems ok.

  I am also puzzled as to where ink is going on because the black cartridges I used trying to solve this problem have certainly been empty but the ink is not reaching the paper - looks like the blooming thing could swim ink now but it seems pretty clean!

  Any advice welcome.

  Hi @StuartG48UK,

  Welcome to the Forums of HP Support! I read your post and see that the black is not printing. I want to help you.

• pages scanning multiple mac photosmart hp 309 has

  I need help: I want to scan multiple pages into a single document pfd with Hp photosmart premium 309 a on a mac os x... How can I do? Furthermore, I don't want with a lot Mo... help me!

  Hi eva232,

  Here are the steps to scan using the Image Capture on the computer.

  1. to begin, launch the Image Capture in the Applications folder on your hard drive.

  2. once the application is open, select go devices... in the devices menu. If your scanner is listed, select it and click the Use Twain UI button in the upper right pane.

  3. another opens and you can set a limited number of scanning options.

  4. click on the next button download for select the location on your hard drive for the scanned image or document.

  5. type a name for the saved file and select the image you want in the drop-down list beside format of Format. You have three options: JPEG, TIFF, PNG.

  6. change the settings if necessary, and then click Search

• HP Photosmart Premium 310 has: not be deleted from the queue at the end of print jobs.

  Printing problems with Photosmart Premium 310 has.  Last job have not removed from the queue of items to print, even if the work is completed.  I have to go to the screen that shows what is printing and delete the item that was printed before the next item in the queue will be printed.  Any suggestions to fix this?

  Hello @shumaung and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems printing speed.  I would like to help!

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend reinstalling the

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• How do I enter my Photosmart Premium 309 H apps?

  According to HP ePrintcenter FAQ I'm supposed to be able to download applications directly from the touchscreen on my printer 309 H (and not ePrintcenter) but I can not understand how to do this - I "touched" the options that appears on my touch screen and add applications or to access other than those which are preloaded applications will not be displayed.

  In addition, the ePrintcenter does not allow me to ADD my printer because it is a wireless model. All applications appear as 'available' on the site, but there is no connection with 'Add' or 'install' one of the applications. I can not locate any link on the page that says 'my applications' HELP?

  KeHo:

  EPrint and printing apps are not supported on the Photosmart Premium C309H all-in.

  The list of models that support ePrint and Print Apps is included in one of the "sticky" posts that appear at the top of this forum.

• HP Photosmart Premium 410 has: symbol of cartridge

  The colors in the picture that I feel are not come right.   I have replaced all the ink cartridges for ink levels are at max.  However, on the tiny screen it appeared a symbol that I have not recongize.  It looks like a purple Cup-shaped drop of rain in the middle and a white top to measure.

  What is this symbol?  It has nothing to do with why my photos do not print correctly?

  Thank you

  KPOC

  Hello KPOC,.

  Welcome to the HP Forums,

  I understand that you have a print quality problem on your Photosmart Premium 410a, and you see a symbol of a Cup to measure with a drop of purple ink. I'll be happy to help you.

  Based on the description of the symbol you see it seems that your printer is indicating that there is a problem with the magenta cartridge. Maybe it's the cause of your print quality problems. Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Problems with print quality setting for the HP Photosmart Premium Fax all-in-One Printer Series

  If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  Have a great day.

• Printer HP Photosmart Premium 309

  The 309 is usable with ePrint?

  Hi there, the HP Photosmart Premium Fax all-in-One Printer Series C309-supports the HP ePrint app. The HP Photosmart Premium TouchSmart Web all-in-One Printer Series (C309) does not work.

  No model is a web connected printer, that is, they do not have their own dedicated ePrint email address.

  To learn more about connected web printers HP and cloud services, they support check out this support document.

  Hope this information helps.

  Best.

• Is the Photosmart Premium (309 (a) be abandoned?

  It is maybe a stupid question, if so, please excuse me.  I just bought the Photosmart Premium last week, and overall, I'm pretty happy with it.  However, I was looking at some other printers on the HP site and noticed that the Photosmart Premium is more listed as an available printer?  I thought it was a relatively new model and was very surprised to not see what it listed anymore.  If it is abandoned, it's a concern for me, as I would not have bought this model if I had known it was already on its way 'out'.

  http://h10010.www1.HP.com/wwpc/us/en/SM/WF05a/18972-18972-238444-421635-410635-3737192.html

  What is the product you are looking for?

• Errors of HP Photosmart Premium 309 a envelope

  I am trying to print on envelopes and I have both microsoft word envelopes the value #10 and the printer, the #10 value envelopes.  I have even the printer in landscape mode (since it seems properly)

  Nevertheless, the printer will feed the envelope to the starting position and gives me an error of loading paper.  I tried piles of envelopes, just a little, and only 1.

  What else could be the cause of this problem?  What is the solution?

  Hi Nancy,.

  As it turns out, I'm working from home today and my wife has the same #10 envelopes you are using staples. I em gave it a try and I was able to reproduce the error you are getting - on paper... I think it has to do with the band that makes the rigid envelope adhesive strip. However, I was able to print correctly on these envelopes as follows.

  The first approach involved run my thumb nail along the edge of the envelope with the flap/fold in order to prevent it from sticking. I have always an error using this method, but after a minute or two, the envelope came out with a return and speech printed on it.

  The second approach is somewhat simpler and has been much faster to complete. I just turned 180 degrees envelope in the main paper tray. The envelope printed just like to lick and seal envelopes I used initially, less the fact that the opening of the envelope is now on the bottom.

  Please give both of these workarounds a try and reply back with your results.

• HP Photosmart Premium 310 has: alignment failed

  Printer already works very well.  Not used for about 2 weeks. Now will not print in black.  All that needs to be black printing pale cyan or not at all.  Ink cartridges are OK. Perform all of the troubleshooting instructions.

  When you run the tool align printer, cyan is only the color that print and I get the error "unable to alignment.

  What can I do now?

  Problem solved.  Even if the print cartridge levels were given as OK, once the black cartridge has been replaced by a new, all perfectly printed.

• Photosmart Premium 309 g - m Windows 7 64 bit

  poor print quality after the installation of new HP cartridges - print is barely visible.  I don't quite know what has changed for this.

  in fact I had to replace a new black ink cartridge to solve the problem.  Who would have thought a new cartridge would be bad.  Problem solved.

  (not very well how write a topic like solution provided)

• PhotoSmart Premium 309 a: wireless printer connection

  According to the configuration information, the computer is connected to the same network SSID as the printer but when the printer configuration wizard attempts to establish a wireless connection between them, an error comes up saying that they are connected to different networks.  A network address is 10.0.0.0 which seems to be OK, but the other is 176.0.0.0, which is the address of the Netgear router, rather than the network wirelessly with the specified SSID.  The router is the one providing network connections with the SSID specified by the computer and the printer, then why the connection does it not work?

  You can fill mode yourself.   You have the right to set up your device to your ISP gateway

  Here's the manual.

  www.danwilsonsoftware.com/DL/3801HGV.Manual.PDF

  Bridge mode is supported.

• Photosmart Premium 309 a: CD printing

  140.0.14.18 HP Solution Center will not print on printable CD/DVD.  Message on printer says 'Plateau close to resume printing.'  When I close the tray, it prints on paper.

  Hi @jwilliamp

  The best would be to uninstall and reinstall the software. Please use the steps below to perform an uninstall more complete.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > PS_AIO_05_C309a_Net_Full_Win_WW_140_047 - 4.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• the screen of my HP Photosmart Premium C310 has a question mark and not print any ideas?

  I have no idea what to do... windows 7 - did nothing, but change the ink color & then try to print a file

  Is there the error messages or just a question mark?

  It looks like the printer may be in a blocked State.  I would try to run an ink system reset the printer.

  * Remove all cartridges from the printer

  Unplug the unit

  Unplug the power from the power supply cord

  * Wait a minute

  * Plug the unit return to power without ink

  * Power unit on and install ink as unit ask cartridges

  Also, try the procedure described in the document, found here, to troubleshoot a non-responsive printer.  I hope this helps.

• hp photosmart premium 309 a

  WY can I print my photos from one format 16 x 9.

  paper 10-18 cm

  format is not in the list

  tanks

  You can define a custom paper size.  Click Custom size, and then put it in any name or a name like '16 x 9', then choose the size appropriate.  Click the Broderless box if you want to print pictures of broderless.