HP Photosmart Premium 410 has: symbol of cartridge

The colors in the picture that I feel are not come right.   I have replaced all the ink cartridges for ink levels are at max.  However, on the tiny screen it appeared a symbol that I have not recongize.  It looks like a purple Cup-shaped drop of rain in the middle and a white top to measure.

What is this symbol?  It has nothing to do with why my photos do not print correctly?

Thank you

KPOC

Hello KPOC,.

Welcome to the HP Forums,

I understand that you have a print quality problem on your Photosmart Premium 410a, and you see a symbol of a Cup to measure with a drop of purple ink. I'll be happy to help you.

Based on the description of the symbol you see it seems that your printer is indicating that there is a problem with the magenta cartridge. Maybe it's the cause of your print quality problems. Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

Problems with print quality setting for the HP Photosmart Premium Fax all-in-One Printer Series

If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

Have a great day.

Tags: HP Printers

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