HP PHOTOSMART PREMIUM - INTERMITTENTLY CANNOT CONNECT (IMAC)

Similar Questions

• Photosmart Premium C309m cannot connect wireless, but Setup is OK

  I felt for a few months and in the last days he stopped wireless connection. I use Windows 7 and restored to the previous time, but it has not fixed the problem. I've uninstalled and reinstalled the software, turned the printer power button etc but it's the same question.

  When I open the HP Solution Center, I get the message saying the printer is disconnected. If I go to the printer and use the Network Wizard it can communicate with the router and I get a Test report saying 'congratulations etc etc and everything's a pass

  Looking at the config menu router you can see that the printer is there but its status is not active.

  The IP address remains the same, but when I look for the printer on the network, McAfee I can't.

  Any ideas?

  OK, rented DSL routers are, well, problematic.  Sometimes the DSL providers have more control on their router like the printer.

  -Unplug the phone line from the router
  -Cut the power to the router, wait 30 seconds, then turn on the power.
  -Go through the normal process of the printer connected to the router.
  -Now to find the IP address of the printer (it should be on the self-test printout), type it in a browser.
  -On this screen, you will find a tab management network, then on the left wireless, then the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address). If you do not know, use the current IP address.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Let the white gateway and DNS
  -Finally, connect the telephone line, restart the router and the test.

  In addition, WEP is quite sure.  It can be broken with freeware in 10 minutes approximately.  You can change your WPA or WPA2 security type?

• HP Photosmart Premium C309g-m connection cavity problem

  Hello

  I bought a HP Photosmart Premium C309g-m today and have successful connected to my Wireless N network.  My problem is that every time that I reboot the printer there connect lasts for about 30 seconds and then gets BOUNCING and then stops responding all together.  It is repeatable, and happens whenever I have restart the printer.  All other nodes on my network will continue to work perfectly, so I don't think it's my router that is at fault or one of my computers that I can reproduce this problem since.

  As you can guess it is really frustrating having a printer that works wirelessly for 30 seconds and then stops.  The printer itself shows a very good wireless signal all the time so I don't understand what the problem is.  Any help would be appreciated, because I rather like this printer and don't want to shop for something else.

  Brian

  The Linksys WRT600N is a wireless router simultaneous dual-band 802.11n.  There are a number of things to try:

  1. Please check that the width of the channel setting and 2.4 GHz band is fixed to 20 MHz only (you can still use the 5 GHz for customers of 40 MHz band).
  2. Make sure that you are not running in 802.11n mode only (it is not well defined by the IEEE 802.11n standard).
  3. If you're still having problems, open the printer's internal web page by accessing its IP address.  Select network, then wireless (802.11), and then advanced.  Scroll down to the bottom of the page and check the setting for in an infrastructure network use 802. 11 b / g behavior.  Press on apply.
   

• Photosmart HP 6520 cannot connect to the server to use apps on printer

  Last night, I bought the printer, saved, set up with the apps on my phone and Tablet and connected it wireless. When I try using one of the applications on the screen it is written "server connection error:-1 there was a problem connecting to the server." Press Retry to connect again, or OK to exit.

  I have a hp email address configured for printing and it works very well, I just can not access any of the applications on the screen of the printer...

  All that I'm missing?

  I'll send a private message to your Inbox shortly on what to do from that point to try good issue that you experience in obtaining the printer to access applications on your private network.

• HP photosmart premium C310: cannot print black despite installing new print head and cartridges

  Have completed all troubleshooting steps right through the replacement of the ink in the print head with a brand new and of news. Desperately the still not printed in black.

  Is there anything else I can do?

  Hello

  Please try to CLEAN print head for at least 3 times.

  On the printer control panel.
  1 > tap Settings, then
  2 > touch tools, then
  3 > touch clean printhead

• Photosmart Premium C310: Photosmart Premium C310 impression in Yosemite

  OS: mid 2012 Macbook Pro retina, Mac OSX Yosemite, fully 10.10.2,"limited up software date / patches

  Printer: Photosmart Premium C310

  Connection type: Wireless (IP via DHCP)

  The printer started to play up. Symptoms: when I try and print on it from my Macbook Pro, it causes the printer restart. The documents are not particularly complicated. Sometimes I can print a text document a simple word, but most of the time, she causes the printer to break off and restart. He the NAGs tell me the printer stop me properly!

  However, if I try to print the same documents from my iPhone 5 w / iOS8, then all documents work fine. I also tried of 10.9.5 iMac and it print flawlessly.

  It seems to be specific to Yosemite OSX on the laptop that is causing the problem.

  I tried:

  * Wireless reset on printer

  * Full factory reset printer

  * Add & delete printers on laptop printer

  Hello @weirdbeardmt,

  Welcome to the Forums of HP Support!

  I understand that you experience problems printing from your computer Mac OS X 10.10 to your HP Photosmart Premium e-all-in-one printer C310. I would like to help you to solve this problem today. I also want to thank you for all the details that the you have included in your original post. Based on this information, I agree with you that this problem is caused by the computer Mac OS X 10.10. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' because they are the same for Mac OS X 10.10 and follow the steps under the second method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually load the driver:

  Please click here to download and install the package v3.0 HP printer drivers on your Apple computer your HP Photosmart without a downloadable driver for Mac OS X 10.10 because of the age of the printer manually.

  Step 5: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the printer:

  1. click on the menu of Apple , then Preferences System.

  2. click print and scanand check if the name of your printer appears in the printer list.

  3. If your printer is already listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the minus sign (), and then delete the printer

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Make sure you have the driver HP Photosmart selected and not the AirPrint.

  

  6. click Add to add the printer to the list.

  -Source

  Once the printer has been added in, please test your machine to check that everything is working properly now.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Photosmart Premium C310-"Initializing" constantly. Tried to unplug and reconnect, but continues.

  HP Photosmart Premium C310 running on iMac with OS X 10.7.2.  Permanently "initialization".  Worked fine two days ago. Tried to unplug the power and usb, wait 15 seconds, and reconnect. but continues "Initializing."

  Try to remove the power cord without turning off the printer first. Leave it for about 5 minutes. After connecting the power supply cord trying to restart the printer. If she manages to visit him "initialization" D section on how to 'Restore the default settings on your device'

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/eprint-apps-connectivity-troubleshooting-please-review/TD-p/572635

• printer photosmart premium c309g set up failed

  My HP photosmart premium c309g (wireless connected to the network) is visible on my laptop but not on my computer by cable with windows xp, at least not by the HP software I have installed. When I enter the ip address of the printer in my browser on the xp machine, it opens the Web page, and everything seems fine.

  When I add a new device with the HP software it saids "printer is detected", but after a while, I get the message: in Dutch: het instellen van printer is mislukt, translated into English (I Think) "the implementation failed.

  The printer used to work on the computer. I don't know what I did so that it stops working. To solve the problem, I uninstalled the software and installed it again. The problem still exists.

  I tried the hp doctor. The printer does not appear. (The software showed a usb printer which was not connected at all)

  Is there a solution?

  Thank you

  Hi adst.

  Try using the brush included in the CD or download. Let me know what you find?

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the uninstall_L4 (exe or Bat)

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-73652-3&cc=US&DLC=en&LC=en&os=228&Product=3793676&sw_lang=

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the uninstall_L4 (exe or Bat)

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-73652-3&cc=US&DLC=en&LC=en&os=228&Product=3793676&sw_lang=

  10. run the download to reinstall the printer

• HP Photosmart Premium C309g-m the wireless to a wired PC

  I have a Photosmart Premium C309g-m connected wireless to the local network, as are also several other computers (Windows and Mac). No problem here, just connect and print very well. I also have an older office (windows) connected the wired access point. How can I get the Office for printing/scanning on this unit? It seems that HP Office software doesn't give me a possibility to have the two devices connected to the access point or the two wireless. It's silly. It is a network printer, and I should be able to just connect at least with its IP address.

  What Miss me?

  What is the model of your router?  Some routers have settings that prevent communication between the wired devices and wireless.  Here Network Diagnostics can help.

• Print via Wi - Fi on Photosmart Premium C309 connection problem on an iMac and MacBook Pro

  Hi all

  I just bought and installed a Photosmart Premium C309.

  I am running the latest Mac OS 10.6.5 on two computers: an IMac and a MacBook Pro.

  The printer software installation went well and I was able to print via USB cable.

  Then I connected the printer to my wireless network (Modem-Router: Fritz!) Box Fon WLAN), again without problems.

  I printed out a page of the control panel the printer network Test and got "no problems found. Congratulations on the successful your printer wireless installation.

  But when I tried to print via the wireless network, I continued to get "printer offline".

  I have disabled the firewall on the computer but no joy.

  Now, I'm unable to print via the USB port that the printer is "offline".

  Help!

  Thank you

  Problem solved! It has to do with Hello.

  When you set up the printer with the HP installation wizard must install the Hello printer drivers when you are prompted to choose the drivers. Simple.

  Thank you.

• Photosmart Premium C310: Stopped C310 Photosmart Premium connection

  My HP Photosmart Prem C310 is connected to my wireless very well and has print from my Mac desktop very well until last week. The wireless is fine, that the computer and the printer are on the same netwrok wireless according to the netwrok test report.

  To try to reconnect to the printer, I deleted the system printers and scanners preferences screen. Now, when I try to add the printer, it does not appear in the list under default. I tried also added using the IP address on the wireless network Test report, but get only the message that the computer is "impossible to test the printer on the network" and "cannot connect because of an error."

  I tried to stop the printer and the computer, but nothing works. I am at a loss and extremely frustrated.

  Hi @jsd75,

  Welcome to the HP Forums!

  I understand that you can not connect your HP Photosmart Premium c310 to your Mac. I'm happy to help you!

  To check the printer hardware is functional, you are able to print a test page, without using the computer? Video: printing a Test Page.

  In the meantime, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X).

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this guide helps and have a nice day!

• iMac cannot connect to 7520 printer (wired) - after six months of work very well.

  My Photosmart 7520 worked fine for six months - cables for iMac, wireless for Mac Book and iPad.

  Suddenly, the iMac to which it is connected, unable to connect to it.  Then, of course, the other devices in the House cannot connect wirelessly is.

  1. total stop did not help.  Printers, sometimes he showed a light yellow, sometimes shown green and slowed down... but sending print jobs made back to "unable to connect".

  2 remove the printer from the list, and since the iMac can't find it, I now have nothing.

  3. I can't do a reset of the printer because I lost the driver for my old Perfection 2400 scanner.

  I have never been able to activate the web services.  That this has something to do with it?

  Help. Sandy

  Hi Sandy,

  Sorry to hear that there are some problems with your connection to the printer Photosmart HP 7520.  If you don't mind not could you please answer a few questions that might help me understand what could happen.

  The 7520 Photosmart printer has an Ethernet (wired network) port, in "wired", I'll assume you mean that the printer is connected to your iMac via USB cable.  You the first thing I would try is to unplug the USB cable to the back of the printer and taking again and then do the same thing at the back of the iMac.  I know that sometimes because of the angle of the cables, they can be loosened.  See if the iMac can then "see" the printer.

  You can remove the printer from the printers and Scanners, system preferences, selecting the printer in the list on the left, then pressing the key less at the bottom of the list.  This should in no way affect or not wearing your Epson Perfection 2400 is always configured in your PC.

  Can you please tell me if your iMac is on the (access point) network as your MacBook and iPAD?

  When you use your iPAD to print, it can "see" the printer (you can select or it appears by name)?

  Finally, if you tap the wireless on the front panel of the printer, it should display the IP address of the printer.  Your MacBook when it is connected to your wireless network, open Safari and type http:// and the address of the printer showed you.  Safari open the page Web of the printer or a mistake?

  Thank you

  VancDarkstar

  I am an employee of Hewlett-Packard

• I get a message on my iMac 'The Mac cannot connect to iCloud due to a problem (my email address) preferences iCloud open to fix this', but don't know what to do next for sorting. Please notify.

  I get a message on my iMac 'The Mac cannot connect to iCloud due to a problem (my email address) preferences iCloud open to fix this', but don't know what to do next for sorting. Please notify.

  Enter your ID and password.

• Cannot connect HP Photosmart 5515 series wireless on my laptop

  Hello, I use a hp pavillion g6 and im trying to connect wirelessly to my printer Photosmart, 5515 but im having problems with the computer was implemented wirelessl room in my house for a while and me can print quite easily using my Iphone but I cannot set up wireless. He invites me to enter my IP address I do, but then he repeats just cannot connect I also tried to use hostname, but that does not work either please help the two devices are connected to the internet even and I checked they are running both on the same IP address

  Thank you

  Try to go in the tools on the printer and to restore the default settings of the network.  He's going to knock it out of the network briefly but then set it back up as if it were the first time.  You meet intellectual property conflicts, and it is a first step in troubleshooting.  It can change the IP address of the original one, as well, but that is not a bad thing.  Let me know how it goes.

• Windows 7 Edition home premium error "Windows cannot connect to the Group Policy client service."

  Original title: guest for Windows 7 Home Premium account

  Hi all

  I would like to aid which has had to face the problem below and how it was fixed.

  I have Window 7 Edition home premium and created a guest account with normal privileges that is turned on but cannot access with the error "Windows could not connect to the Group Policy client service" I think that the main problem is related to a policy because when put on the account to administer it in pop, error message says 'Cannot connect to a windows service' Please check group policy log.

  Thank you very much in advance

  Hello

  Thank you for your time and effort to get back to us, and I apologize for the delay in responding.

  Method 1 step number d makes reference to the present Details tab on the event viewer, where you can get the details of the error. First, search for the error which will be something like Windows cannot process extension Client Strategy Group-side and click on the error and then click the Details tab and make a note of the GUID (Globally Unique Identifier) for the extension defective client-side. For reference, see the screenshot:

  

  Now come to step f number , it indicates the location of the Group Policy Extensions so that you can check if the extensions shown in the case log and the Registry Editor extension have a difference. The path of the GPExtension is HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions. For reference, see the screenshot:

  

  Let us know if the steps are clear to understand now. If this isn't the case, we will be happy to help you further.

  Thank you.