HP PSC 2410 all-in-One - use in 64-bit environment of Windows 7

Hello

I've had this all-in-one HP PSC 2410 printer for a few years now and it has worked quite smoothly in an environment Windows XP Pro SP3 for the time.

A few months ago, I bought a new computer system and went to the Windows 7 64-bit OS (not interersted in Windows 8 at all) and I installed the printer successfully and it works, the software suite provided with the printer on the CD will not install for this environment and so I have more access to the different Maintenance Options that were available in Windows XP Pro OS such as cleaning and fax options.

Looking for something for Windows 7 64-bit operating system threw up two options - update driver and utilities Assistant tool.   After getting off the route to update the driver, no software suite was available, and in fact the update said that the driver has been installed by Windows 7 automatically.  This seems to be the case as the printer works very well in print mode, mode of scanning (in the desktop menu) and it detects SD cards in the slots.

However, there is no software to allow me to fax or clean or do any of the other options available in the HP Suite provided on the CD.

Down the utility road has downloaded me a file - HPPIW. EXE - look at my current installation of the printer and check with HP for updates.   After several attempts, the utility simply CANNOT find my printer even if it is installed, running and even windows sees!   No amount of recycling the POWER button or restarting the computer allows this utility to detect the printer at all.  It is installed via USB on PC family of 64-bit Windows 7 and windows updates current are always fully updated.

I considering buying a new HP OfficeJet 8600 Pro Plus to use as printer family with Windows 7 system - and move this HP PSC 2410 upstairs to connect directly to my Office Windows XP Pro SP3 staff and use the original CD to install it.  My Canon IP4200 Pixma just die on my own PC, on the floor.

However, until that I do this, are there any available software suite that could work in the environment of Windows 7 that would allow me to use the various functions such as fax and cleaning that were available under the old XP environment and gets through the CD?  As a result of software never updated for Windows 7?

Thank you

Lee James

The UK West Sussex

Hi BAW9DV,

I can't wait to hear that you have questions.  While there isn't a utility software that will complete the desired tasks, maintenance can be completed from the front of the unit.  Windows also has a request for the fax from the computer so that may work with this device. See the information below which can activate the functions you want.

Sending faxes:

1 fax and scan Windows use

A. Type Windows Fax and Scan in the search box

B. set up Fax for use.  Click here to see the Microsoft documentation for usage.  Note: This is a 3rd party Web site. HP and I are not responsible for the content of this site.

C. Select New Fax

Front panel maintenance tasks:

Running the print cartridges clean utility click here

Setf-test page click here print

Evaluate the test page click here

Align the cartridges: press Setup, press 5, then press 2

If you work around options are not acceptable the 8600 model would certainly meet your needs in comparison with this camera.  However, I encourage you to contact HP to see what upgrade options are available for this device. It will probably be another Photosmart design unit, but in many cases, upgrades are available at a discount to our valuable clients guaranteed.  Global coordinates can be found here.

PS If you pass through technical support, remember to ask questions on packs.  Extended warranties may also be available at a reduced rate for the upgrade.

I hope this helps!

Tags: HP Printers

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