HP psc1350 all-in-one: check printer cartridge error will not clear

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• I have a Photosmart Premium all-in-one c310 printer. It will not print black.

  I tried changing the cartridge and still no black.  I also get an error message when I try to align the cartridges.

  Nothing special, just alignment cartridge error.  Any ideas why my black will not print

  It seems that some of the old black ink can be dried in the ports of the printhead from the C310, nyart12020.

  There are a few steps to help solve this problem in the document below:

  http://support.HP.com/us-en/document/c02187415

  The document led to replace the printhead from the C310.  That's when we could use check whether the printer is IN or out of warranty.

  In case of warranty, then call the HP Technical Support on this printer.

  If outside warranty, then you have two options:

  1. You can buy the print head for a printer C310 from the HP parts store by searching for the CN642a part number.
  2. We can try a step not sanctioned HP to attempt to manually clean the printhead across a dipping process.  Information for how to do this can be located underneath:
     http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M28623

  I hope this helps.

• 6600 HP all-in-one: 6600 printer cartridges need to be replaced as often

  The color on this printer cartridges need to be changed all the time and I do not print in color.  So when I'm ready to print something it will not print in black only.  Can I replace the cartridges in black and use black only?  Black doesn't last for long either but...  Very disappointed with this printer.  Had the impression that I could print in black only when other lack which is not correct.  It cost me more money to replace the cartridges what it would cost to buy another printer, which I am looking in now.  I buy cartridges very long service life also.

  Thank you

  Thanks Gemini02
  I have asked questions about this at Best Buy and I was told the same thing. Unfortunately, it can't be avoided as you say. It is very expensive and as I said, I'm looking to buy a new printer, a laser printer this time.
  Thanks for the confirmation on my question.
  Hope this also answers Betsy2 question.
  

• Remove and check print cartridge error sign

  I have a HP Photosmart C4150 all-in-one printer.  The ink cartridges are newish.  When I try to print a web page or a page in MS Word, the message remove and check print cartridges appears.  I removed both cartridges and re - install, but without success.  I have a MacBook Pro.

  How long were these cartridges in the printer? You can try to clean the contacts by following the steps below.

  First step: remove and check cartridge

  The print cartridge cannot have a full electrical contact with the printer. Can help to remove, and then reinstall the cartridge. To remove and inspect the cartridge, follow these steps:

  NOTE: HP does not guarantee the quality of remanufactured or refilled cartridges.

  1. Make sure that the printer is turned on. If it is not lit, press the power button.

  2. Open the printer cover, and then wait the carriage is idle and silent.

  3. Press gently on top of the cartridge to release it.

     Figure 2: Removing the Tricolor cartridge

     

  4. Slide the cartridge out and review it.

     Warning: Do not touch the electrical contacts or the ink nozzles.

     Figure 3: Electrical contacts and nozzles

     

     1 - copper electrical contacts

     2 - nozzles

     • Check the electrical contacts for debris.

• 2540 cartridge error HP all-in-one office under windows 8 will not be printed

  My HP deskjet 2540 all-in-one printer will be printed not in windows 8. pls help.

  Hello

  Please see my response to your other thread:
  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-DeskJet-2540-in-Windows-8-not-printing/m-p/3611251/highlight/true#M129063

  Thank you

• HP Officejet J4680 series: all-in-one HP Officejet J4680 series will not print Word documents

  My HP Officejet J4680 all-in-one ink jet printer will not print in Word 2010 documents. It will print .pdf and Excel 2010 documents. I ran printing HP and doctor Scan and check it and put to date and said all is fine. Just around checking on my computer it said in the devices that the printer is ok. I printed the test from the doctor of Hp Plug and it came out ok. Seems so that Word documents are the only problem. I installed Windows 10 earlier so not totally sure that's the problem I don't remember if I used the word since installation up to now.

  I bought this printer in 2010 and have had no problems with it and I can tell you that I have printed a large NUMBER of pages.

  Any ideas how to get this printer working?

  Thank you!

  Hey @Ric88xx, welcome to the Forums of HP!

  I'd love to help you with your JO J4680. I understand that you are unable to print from Word, but you can print the PDF and Excel. Please use the following article from Microsoft to solve the problem and I would like to know the results of your efforts: How to troubleshoot printing in Word failures.

  If this resolves the issue, please click Accept as Solution button below. If the problem persists, let me know and I will do everything I can to help. Thank you.

• Photosmart B010a All In One test print O: K: does not the computer print

  EGR: GIS. No error message in the control panel is READY, printed the test. Don't print your computer. 6220 with windows 7/64 bit HP computer. = network WI Fi of tiscali. the printer is connected with a cable to the computer. I also tried with the doctor. Please help me understand where I went wrong; I installed the last type of software and drivers available. Thank you, cordially Costanzo

  Photosmart All In One B010a stampa di prova 02: computer dal non stampa

  EGR: GIS. Message error nel pannello di controllo pulito PRONTA di Nessun, ha the prova stampato. Stampa NON to dal computer. HP computer a window 6220 con 7 64-bit. Rete is tiscali WI Fi. stampante e collegata con computer of al it cavo. Ho tried anche con doctor. Per favore save a just dove ho sbagliato. Ho da the Ultimo tipo di software e driver available. Grazie, Web Saluti Costanzo

  try to connect the printer to your laptop with USB connection.

• HP deskjet all-in-one 2540: printer saying phone we not available - it is not

  Phone says printer is not available, but it is

  Thanks wil give that a try. Tried turning off printer but not the phone. Thanks for your advice

• Want to 4500. All-in-one: my printer indicates it does not support the paper photo paper 4 x 6

  My printer says it doesn't support of paper smaller than 4.9 / 12.6. I am trying to print a photo on photo paper glossy 4 x 6.

  I'm trying to print from IPhoto. Thanks for responding.

• Suddenly, my 4215 all in one HP printer error message reads "remove and check right cartridge".

  My all-in-one 4215 printer suddenly flashes an error message on the screen saying "remove and check right cartridge"... For what I'm checking, it is unclear. I deleted and reinstalled the cartridge and it seems OK to me... It is not empty, and the last thing that he printed was fine... Help!

  I am betting that the printer or the ink cartridge contacts are dirty. This happens over time. The document below will guide you through cleaning the contacts. Let me know what happens.

  http://goo.GL/9oXc9

• "Print cartridge missing or not detected" says my Photosmart C4250 of HP all-in-One error

  My all-in-one HP Photosmart C4250 error is 5 years old.

  This week, he stopped printing with a message saying that it could not detect the ink cartridge.  The cartridge was low, but non-empty, so I asked a geek friend to take a look but no problem was found.  Today, I just bought and installed a new cartridge.  Still will not work.

  This printer has been reliable so far.  Any ideas?  I am unemployed and a new printer is certainly NOT in my future.

  Thank you!

  Here a link to a document that addresses the error message that you receive on this printer model. It will provide a troubleshooting to try in an attempt to clear the error message. If we filled all solutions in the document and continue to receive the error message, would seek to substitute.
  
  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us & DLC = in & LC = in & Product = 5061082

• HP Deskjet 2540 all-in-one series printer need all the model compatible ink cartridge

  Need of compatible cartridges for HP Deskjet 2540 all-in-one series printer. Need all the compatible ink cartridge model #' s. hard to find here in Tahiti (Moorea).

  Hello @bubbamoorea,

  Welcome to the HP Forums!

  I understand that you need compatible ink cartridges for the Deskjet 2540. I will do my best to help you. I recommend the continuation of this entire HP document on cartridges. You can go to the website of HP SureSupply here, which shows the compatible ink for your printer cartridge (HP 61 black and tri-color 61).

  You can also buy these cartridges on this Web site. If you have any further questions, please let me know. Have a good night!

• HP2410xi error message remove and check print cartridges.

  All-in-one HP 2410xi.  Has been printing with the current cartridges and I got the message "remove and check ink cartridges" I removed and checked and they are about half full, no leaks.  Put them back in and same message.  Machine unplugged and restarted, same message.  I removed the cartridges, unplugged, turned back.  Screen says load cartridges, same message.

  This remove and check print cartridges can help:

  http://support.HP.com/us-en/document/c00054462

• CSP 1100, flashing "Check print cartridge", although both cartridges are fine, will not be printed.

  Hi all, I have a problem with my old all-in-in-one. I tried to use the copy machine on some files I need for my review at the end of the month, and it went thru like 10 pages and then stopped in the middle of a page, flashing "check print cartridge". I removed the black cartridge and it finished copying this page but only the parts of color... that are a couple highlights with a red and green pen, so it's really funny - I points out but no text. Large.

  The cartridges are new, they were replaced about 2 years ago and not used, since then the printer has been idle since it does not work on Windows 7, only the scanner does, therefore, there is no way for me to read error messages. I replaced the cartridges because he said that black was an incompatible type or something like that, even if SHE HAD NOT BEEN CHANGED, the error just popped up by itself. Now I bet that if I install it on a computer with XP it will give the same exact error. The cartridges are a real substitute for HP, they are clean, I cleaned the connectors too, nothing. When I cleaned the connector this error first popped up on the old cartridge and the cartridge started working again, but when the error does not arise in a second time no amount of rubbing contacts would get working again so I bought a new. What seems to have been the same fate.

  Because I can not install the drivers for the printer I can't put that simply use the single color cartridge, so the thing refuses to print anything now. And I left the funniest part for the end - I did the self test thing with now cancel and press color copy. The test page doing very well. He is a minor, scratches on the colors, but black (which is the problem cartridge) is PERFECT. If it works, but it simply refuses to copy my files. I'm puzzled.

  If they are any use to you here is the codes on the self-test page:

  PSC SERIES 1100. S/N MY3CNG92BSB0. FW R0025XXNXFH1. USB VID:03F0 PID:3011.

  508 PAGES. (see, it was not yet used a lot) LAST ERROR A00000EC. (I think this might be useful) OKAY NVM. SERVICE ID 0. MRGN 1.

  CBA 2.0 MB. DAVID S 0001. ALTM 6272. 243E62E LEFT. 1C2B126 RIGHT.

  I'm good with electronics and I think it must be dismantled, it is refilled and resoldered, but I don't have time for this now and I need my files because I need to study on their part and I give the originals back on Monday. So is it possible to force the copy as the self-test page only?

  The fixed. I decided to take it apart because I did before aligning the scanner, I was somewhat familiar with its internals. I removed the power supply and found the damaged and also very hot main filter Cap. I have had no direct replacement so I have attached another 150uF with son Cap until I buy one that fits inside the PSU.

  The copier works now, and it is also not more of this shrill noise that it used to have. I have to use only color cartridge, but at least I can get my paper work done. Most likely there was a power surge and due to the bad capacitor it obtained through food and broken logic in the black cartridge.

  BTW, I read that if you get MRGN: page 1 of the self-test it means you have a bad cartridge. Well, it always reports MRGN: 1 with the only color cartridge but it does not copy now, whereas before you replace the capacitor there not even wanting to pull the paper with the only color cartridge. I also managed to get install on a Vista computer, but since it runs with a generic driver there is absolutely no useful reports either (not not even the ability to set the configuration of the cartridge to color only, but he seems to have figured it out on his own now).

  In any case I still have to buy a new black cartridge... or better, a new printer.

  EDIT: I just tried again the black cartridge and guess what? He spits the alignment page, I scanned it and now it works fine. Now, I'm sure it was a bug in the firmware triggered by bad power supply filtering. Well, here's to hoping it REMAINS fixed.

• F2110 All In One HP: Printer prints blue instead of green

  I have an All In One older printer that worked perfectly for me. I tried to print something last night and every time the green color was susposed to print blue print instead. I replaced the color cartridge and still have blue instead of green. I tried everything I can think but can not get the printer to print in green. The strange thing is that I photocopied a picture with lots of greenery and it printed perfectly green.  Any ideas will be greatly appreciated.

  Hi @andalcam,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a printer all-in-one of HP Deskjet F2110 with computer Windows 10 and green print blue, but the colors are just when you copy. I would like to help with that.

  The fact that it can copy well little indicates that the printer should work. Here is a document of support designed to be used with this problem so you can be sure - colors wrong.

  Then download and run the HP print and Scan Doctor to verify installed software. This tool can diagnose and solve many problems of printing software and printer.

  Please let me know if that solves the problem, or if you need assistance.