HP Scan Pro not working/Scanner works does not Note: problem still unsolved

Similar Questions

• HP Scan Pro not working not not on HP PSC 1510 while using Mac OS 10.6.8

  Hello all-

  Like others, I've updated my old MacBook Pro to Snow Leopard 10.6.8 operating system and have had problems using the scanner on my HP PSC 1510 all-in-One.

  After uninstalling the old HP software through Apple Software Update, print my HP PSC 1510 and I can scan a document to a TIFF, PDF, etc. using the capture preview and go to the system preferences and select the Print & Fax.    However, it is no longer I can scan to OCR, that was the biggest part of my job.

  I use HP Scan Pro v. 7.4.5, part of v. 1.4.7 HP Device Manager.  HP Device Manager "sees" my HP PSC 1510, but when I use HP Scan Pro, the scanner starts, starts the search, and I get the dialog box "error - Sorry, an unknown error has occurred."

  Any suggestions or advice?  Thanks in advance!

  -Brendan

  Hello

  The HP Scan Pro is an older application, intended for older versions of Mac OS X 10.54 ot.

  Complete Feautre solution software is no longer available for 10.6, scanning is possible via picture Capture, preview and print & fax. Advanced features like OCR are no longer available as part of the provided solution:

  http://support.HP.com/us-en/document/c01846935

  You can check 3rd party applications like Read Iris, OmniPage OCR, etc..

• First Pro CC works does not playback.

  When I open first Pro CC (CC 3.5.1.209) and create a new project or open an existing one everything works as it should until I click outside of the Adobe program. Once I decide to minimize and open a browser or even open a file location to drag and drop into the first, I'm unable to get all the files in the project window or a preview window.

  As long as I'm never leaving the Adobe window, I can import files leaving not creation and playback works fine. I can see the windows show the play and Stop buttons to change as I hit the SPACEBAR or clicking on them, but nothing happens. No audio or video playback.

  I have to close the first and reopen it to make it work properly again. So, whenever I leave the first I close the program and reopen the project.

  It is a major concern that is tedious and very annoying.

  Does anyone else have this problem? Is there a solution?

  Thank you!

  Maybe a problem with the audio hardware hanging or change in focus to another application, (you have other audio applications running in the background.  What browser do you - try another or update)?

  Go to the audio in the Preferences menu and select the audio device again.  See if that helps.

• Satellite Pro 2100 - works does not with 2 sticks of RAM

  Hi all

  I've been with sticks of 2 x 512 MB RAM from a reliable supplier that reassures me that this RAM is compatible with the SP2100 laptop.

  With the two sticks installed, as soon as the machine is running, I get no display and 5 beeps (1 long, a follow-up of 4 short beeps). Each stick of RAM work well individually, and I also tested slot A and b. Thus, the 2 sticks of RAM are working alone and work the two slots. It seems that this machine has a problem with 2 sticks of RAM.

  The ACPI BIOS is up to date (v1.40). I also tried the old 256 MB stick with one of the new sticks of 512 MB - same problem. I tried this as the supplier of memory mentioned this Toshiba may take only 1 GB maximum.

  Any ideas why two sticks of RAM does not work?

  Thanks in advance and amicably.

  James

  Hello

  You are right. The laptop must be able to manage memory 1024Mo. (2 x 512 MB)
  Due to your description, I think that both modules are compatible, but cannot play together.
  In my opinion, you should use two modules with the same specifications

  Try to use the modules recommended by Toshiba;
  PC2100 256 MB (PA3127U - 1 M 25)
  PC2100 512 MB (PA3164U - 1 M 51)

• iPad Pro - pencil works does not in Notes

  Before moving to 9.3.1 I was able to use the pencil in the Notes application.  Now, when I create a new Note, I don't get the Scribble on the keyboard options.  I can, however, use Microsoft OneNote and use the pencil to draw.

  I removed the pairing in Bluetooth, reconnected and paired the pencil again.  He is currently at 93%.  So why can I not see the options of drawing in the Notes?

  Thanks in advance!

  Wade

  What is find a solution?  I also I have this problem on 9.3.1 and use it often and I now lack.

• Using the function of scan macOS Sierra HP Officejet 7300 series network printer does not work; He had no problem with El Capitan...

  Printer HP Officejet 7300 network series that allows to work flawlessly with El Capitan does not work after the upgrade to Sierra.

  With macOS Sierra, when used as a network print service printer works fine however scan does not work. Programs like the Image Capture, HP Easy Scan etc does not see the printer. However, if the printer is directly connected to the Macbook Pro using the usb cable, a new printer is added to the list of printers (it shows print and scan functions while the printer network in the list shows only printing function) and the scanner works well with Image Capture, etc. If the usb cable is removed disconnects this printer in the list and there is no way to turn it on. I have the latest update for the printer installed from the App store. It looks like a driver issue, but I wonder if there is a work around for this problem...

  Open Preview.app. Under file in the menu bar, you see import of 'name of your scanner?

• Scanner Epson does not work in Windows 7

  my epson nx230 scanner has stopped working with windows 7.  I have uninstalled, reinstalled, loaded new drivers and nothing works.  What should I do next?

  Hi katy,.

  Welcome to the Microsoft community. It looks like the Epson scanner does not work as expected.

  We need additional information about this problem to help you better:

  1. What do you mean by scan has stopped working?

  2. do you get an error message?

  3. were there any changes made to the computer before the question?

  Provide us with more information on this problem for you help the better.

• Premiere Pro 5.5 Master Collection does not webM and OGG video files. Even the fnord plugin does not work. What can I do?

  Premiere Pro 5.5 Master Collection does not webM and OGG video files. Even the fnord plugin does not work. What can I do? Furthermore, this is called customer service?

  The simple solution. The file WebM.prm must be left the 6 CS for CS 5.5 folder.

• Grid of Premiere pro Panel working on the CC7.* does not show the 2014 CC

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  Need to add nodejs-people disabled = "true" property of the Iframe. Then, it will work well in first pro CC 2014

• HP PRO X 476: scan has stopped working

  I have the HP Officejet Pro X 476 Multifunction Printer series, the scanner does not work, any help would be great.

  Hello

  Thank you for using the HP forum. You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• LaserJet 1536dnf mfp: HP laserjet 1536dnf Windows 10 Scan mfp printer works not

  After the upgrade to Windows 10 of Wndows 7, I met a problem with Scaner on MFP HP LJ 1536dnf.

  Before letting the MS to update my laptop, I removed the printer from Windows 7.  The PC upgraded to Windows 10 and then I reinstalled the Prnter software.  I did it because I already had one problem on another PC that I updated to Windows 10 does not have the printer works properly.

  When I install the full featured printing software downloaded from the website of HP, the printer works, but the search function does not work - when I click the icon for the scan and I get a message stating that 'JL M1530 MFP series HP Scan is not found'

  I'm not trying to use printing HP and doctor Scan to see if that helps.

  If anyone has any other suggestions, please post.  Thank you.

  I finally understand what I did wrong.

  When I first installed the HP software on the laptop it asks how you did the USB connected printer (1) (2) (3) wireless network.    Because I had a laptop with a wireless connection, I selected the wireless option.

  However, it was not the installer I have for this HP printer.  I have this printer HP connected wireless to my router using an Ethernet cable.  So even if the laptop was wireless, the HP printer is in fact a network connected device.

  So, I unnstalled the HP software and re-installed and then choose option 2 - connected network the HP printer and the software installed and the printer and Scanner now work perfectly on the laptop.

  I think what was confusing me was this option 3 - wireless option - actually worked and setup went through, even though I should not really have chosen this option.

  It is in any case, everything works now.  If I would have taken the right option when I chose the installation, I would have not had a single problem.

• WIFI doesn't work does not correctly after driver update

  I have a DESIRE 4 laptop 1023tu with operating system Windows 8 PRO. My WIFI works does not properly after the update drievr.

  Problems...

  1. When you try to connect to a wifi hotspot the quick adapter turns off and allows the card instantly

  2. after connected, sometimes no internet access and the problem turns off only after reconnecting to the netwrok after setting off.

  If the update doesn't work not for you then do as I explained in my previous post and roll back to the previous driver. This philosophy can be applied to all updates.

  If there is no pressure or emerging reason to update to your PC or laptop works just great... do not update. (this is especially true when it comes to an update of the BIOS)

  For your question #2, the problem could be your wireless (modem, router or access point) which causes the connection dropped.

  Best regards
  ERICO

• HP Officejet 150 mobile, HP scan doesn't work (cannot find scanner)

  Hello

  I just bought a HP Officejet all-in-one 150 Mobile. I installed the complete software package (downloaded on the HP Site) bluetooth on a laptop Acer Aspire S5 for windows 7. Printing seems to work fine, but when you start HP Scan, I get the following error message:

  

  Sane, the software cannot find the scanner with suggestions to resolve.

  Is it possible to scan with a Bluetooth connection? Any other suggestions, what goes wrong?

  Best regards

  Roelof Crèvecoeur

  Hello Roelof Crèvecoeur,

  Scanning is not supported via a Bluetooth connection, only printing is available for connectivity also, you will need a USB to scan:

  http://support.HP.com/us-en/document/c03137985

  NOTE:Scan functions are not available through a Bluetooth connection. Scan functions are supported only through a USB connection.
  

• AcrobatX worked well both printing and scanning when harwired to my computer. I went wireless and Windows programs work well both printing and scanning, but not Acrobat.

  Using Windows7 - I tried Windows10 but restored to 7.

  AcrobatX worked well both printing and scanning when connected to my computer. I went wireless and Windows programs work well both printing and scanning, but not Acrobat. In Acrobat, we don't get the scanner and printer prints in a .prn e-file, not to the printer.

  Help please...

  OK - I'VE CORRECTED THE PRINTER WHICH HAS BEEN INEXPLICBLY THE 'PRINT TO FILE' VALUE, BUT THE SCANNER IS STILL MISSING.