HP series model P6000: p6220gr: cannot find graphics card

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  Sorry - Intel HD graphics is not on the list.

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• HP Pavilion HPE h8-1222: HP Pavilion HPE h8-1222 cannot find graphics card GTX970

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  Schmatrix, welcome to the forum.

  The problem you are having, it is that the video card requires UEFI in the motherboard instead of a standard BIOS.  HP didn't start using UEFI until mid-October 2012.  Your computer was released in February 2012.  You must contact the Technical Support of Zotac to see if they have a VBIOS update that will solve your problem.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

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  I understand that you receive a message saying: "there was a problem with the AMD-Display Adapter-ATI Radeon Graphics Cards. When you click on repair that you get a message that you are not connected to the Internet, but you are.

  I'd be happy to look for updates, but would need you know your exact model of the G Series notebook.  How can I find my model number or product number?

  You could try the HP Support Assistant to help acquire the right drivers running.  You could also test the graphic cards by running a hardware test on them. HP Notebook PC - hardware failures (Windows 7, Vista) screening. You will find the option for video under components.

  Please send the results of the troubleshooting.

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  I also suggest you use your favorite search engine to find the information you're looking for.

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  Hello diggerjim,

  1. When you install the graphics card, is detected in the BIOS?

  I suggest that you check to see if the graphics card is detected in the BIOS. However, you just contact the manufacturer of the graphics card to have a control over it.

  Since it is a hardware related issue, your best option would be to contact the manufacturer or check with the place where you bought the graphics card.

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  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

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