HP Solution Center is not find my Scanner. How to remedy?

Similar Questions

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• Photosmart 3310 printer: HP "Solution Center" can't find printer Photosmart 3310 on local network

  Hello

  My printer Photosmart 3310 scanner was working fine, but I recently had to reinstall the HP Solution Center software.

  Now the solution Center can not find my printer on the LAN.

  • I can connect to the printer via its IP address and see all the information about the printer and scan
  • Printing and scanning doctor can find the printer
  • Windows can see the printer and print

  But the HP Solution Center can not find the printer to install it, even when I type the IP address of the printer in the 'wired network' installation part of the Setup program.

  I used the latest version of the HP Photosmart and Officejet full feature software and drivers (August 2015).

  I don't know what else to do to try to get the HP Solution Center to find my pronter, I disabled the firewall, I tried to connect wireless and USB, but nothing seems to get the solution center to recognize my printer.

  Any suggestions?

  Concerning

  Hello

  Published on the website of HP software seem to be evil and not one used for your printer.

  I have notified HP to get this fixed number

  Run the installation once more and select uninstall to remove it from your PC, then restart your PC.

  Finally download and install the following software, it's good:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  See you soon,.

  Shlomi

• HP Solution Center can't find the printer.

  I have a C280 and Windows Vista. I worked OK. for years. Now the HP Solution Center would not find the printer. I tried to reinstall the printer, but the problem doesn't go away. I reinstalled Windows Vista and the printer does not have a solution. To reinstall the printer, I used the cd that came with the printer and I also downloaded the drivers for HP Web site.

  I can print and make copies, but I can't get a file after scanning a document or a picture.

  I'd appreciate any help.

  You can try a reinstall of the software HP Solution itself, rather than just the printer drivers.

  You can find a guide for it here:
  http://support.HP.com/us-en/document/c02259020

  You can download the latest version of the complete software of features here:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2100&LC=en&cc=us&DLC=en&sw_lang=&product=3204464#n191

• Photosmart 2575: HP Solution Center does not work

  I recently got a new PC with Windows 8.1.
  After installation of my printer HP 2575 (purchased in 2006) with the Setup file recommended AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe I discovered that the HP Solution Center did not work.
  I received the message that the printer was not found.
  But printing works perfectly, so that the part of the installation was successful.
  I tried to uninstall and reinstall the printer in many ways, including:
  -Uninstall using Uninstall_L1.bat, Uninstall_L2.bat, Uninstall_L3.bat, with reboot between the two.
  -Installation of the printer driver just in a first time, then installation of the center of HP solutions after reboot.
  The result net is now HP Solution Center shows "HP Solution Center cannot start because your device is incomplete." When I try to start it (so it's even worse than before).
  V4.7.0.29 HPPSdr.exe print and Scan doctor says, "a later version of the program is available for this product.
  When I use HPSupportSolutionsFramework - 11.51.0049.msi to identify the right driver, I get the same AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe driver file that I have already installed.
  Let HPPSdr.exe begins to extract what he considers the right driver gives the file AIO_CDB_2570_Full_Win_WW_140_408 - 4.exe I already downloaded.
  I have not actually tried to use the downloaded file, because the download crashed when only a few MB left.

  @Carl-H,

  Welcome to the HP community!

  I will do my best to make some useful suggestions in order to get the Solution Center installed and running on your system Windows 8.1. Please first test best in the printer, as this will show us if there are hardware problems, what could be the cause of all the failures of software.

  If copies seem to be working, try the following steps:

  1. perform a clean boot, restart the PC and try to run the installation.

  2. use the tool File Checker system for lack of repair or corrupt system files , run the scan to find the files corrupted on your computer. You can run the scan up to three times to see if he'll get all the bugs.

  3 cancel the registration and re - register the Microsoft Windows Installer service:
  1. click on the Start menu and type "cmd" in the search field and press ENTER.
  2 type "msiexec /Unregister" and then press ENTER.
  3. Type "msiexec/regserver" and then press ENTER.
  4 reboot your PC and try the install again.

  4. create a new profile user account with administrative privileges on your PC and run the Setup from there to see if it is correctly executed.

  Let me know the results, good luck

  Say thank you for the answer by clicking on the thumbs upwards

• I have a Photosmart Premium c410 series. My hp Solution Center does not work, I can't scan.

  Operating system is Windows Vista, the error message says to reinstall the printer using the installation disc.  (I did several times).  Really need to scan, but don't know how.  States of printer to the computer.  This is not the case.  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

  Hello judieKay

  Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

  Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

• Photosmart 6525: HP Solution Center does not work in Win 10

  I hava 6525 Photosmart all-in-One printer.  I just updated my OMNI from Windows 7 to Windows 10 desktop all-in-one computer and and now the HP Solution Center will not work.  I get 'HP Solution Center cannot work because your installation of the device is not complete. "  The printer works fine; However, I can't scan.  I've uninstalled and reinstalled the printer and the software four times.  Whenever it installs without problem, but the Solution Center does not work.  Is there any solution for this?

  Hello

  The HP Solution Center is not part of the Photosmart 6525 software, it exists on your PC from your previous HP printer and have nothing to do with the new.

  The HP Photosmart 6525 provided with the HP printer Assistant software, to launch this type of HP software in the search bar and open the HP Photosmart 6520 software.

  As a refernce see the section "How can I find HP solutions for a printer manufactured after 2011?" below:

  http://support.HP.com/us-en/document/c02463264

  Kind regards

  Shlomi

• HP Solution Center does not work and I can't download it despite many trials

  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

  Hello todd999

  Try instead these instructions:

  Follow the steps below to rub the software and then reinstall it.
  1. open %Temp% and delete all the files in this folder. There may be some files that may still be in use, and you can ignore these files.
  2 download the full feature software and drivers
  Photosmart C7250 software (Windows 7)

  3. double-click on the downloaded file to extract the files
  4. once the software install window press Cancel or Exit to close the Setup program
  5. type % temp % in the field run or search programs and files.
  6 find the starting with 7z folder (example: 7zS2356)
  7. right click on 7z file and choose copy
  8. close the window by %temp% and then right click in the middle of your desktop and choose Paste
  9 open the 7z folder
  10 open the Util folder
  11 open the CCC folder
  12 run the Uninstall_L4 and then follow the instructions on the screen to remove the software.
  13. when the software has been removed, restart your computer
  14. run the Accessories\ System Tools Disk Cleanup
  15 open the 7z desktop folder and run the setup.exe file to reinstall the printer.
  I would like to know if you still have the same issues?

• HP Solution Center will not install

  I installed the F4180 Deskjet on my Windows 2000 computer.  Printer works fine but I wanted to check the ink levels and could ' t find the HP Solution Center software.  No registration under program files.  So I released the CD and tried to install again.  There was never an indication that he was installing the Solution Center or HP photosmart software.  So I clicked on run and entered in D:/Setup/SolutionCenter.  It finds the file solutioncenter.msi and a list of zip files that are identified as central to solution.  I have dbl. solutioncenter.msi-click and I get the message "Setup has encountered an unexpected error installing this package.  This may indicate a problem with this package.  The error code is 2732. "So I uninstalled everything and only reinstalled under mode in advance where I am supposed to be able to approve all items being installed.  Well it has finished installing and the last screen said there may be additional screens that appear to guide you through the intstallation of additional software.  No screens never not appeared, and I still haven't installed HP or HP Photosmart software solutions Center.  The CD is damaged?  How can I get this software?

  Thanks for your help.

  The Solution Center will not install on Windows 2000. It is not a bug/problem, but that's just the way it was designed (don't ask me why). If you need to check the ink level, then you have to go to the Toolbox of the printer on the printer properties page.

• HP Solution Center will not install for printer Photosmart 110 on Windows 8.1

  I'm running Windows 8.1 and want to install an all-in-one Photosmart HP printer 110a.  The only installation disc I have is for Windows 7 so I went on HP website, downloaded the drivers and existing software and install. However, after installation only works the print function. The HP Solution Center software installed, therefore, the scanner does not work.  How can I get the HP solutions Center installed?

  Hello @Hawkeye47,

  Thank you for visiting the Forums from the HP Support! I see that you are not able to scan with your HP Photosmart D110a, when you reinstalled the printer with the computer running Windows 8.1 operating system.  Complete the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP D110a uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software D110a has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your PS D110a (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109779-2&cc=us&DLC=en&LC=en&OS=4158&product=4023246&sw_lang=

  6. go ahead and print a test page.

  7. If you are unable to scan, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• HP Solution Center does not work after installing Windows 10.

  After 10 Windows Installer, Solution Center HP, which is part of the installation of software for my HP Officejet 4500 510nz, tells me that the software is incomplete. The installation disc does not open, so I downloaded the HP program and re-installed. I always get the message that the software is incomplete. HP says they no longer support this printer (bought 24/05/14 - May 25/09/13!) - WOW! ~ printer still print, but will not run the other functions such as scanning, etc., because the HP Solution Center does not start, and HP has abandoned in favor of their product.

  Now what? Should I buy a new printer to replace this year 1 old HP so I can use its features with W10?

  Or, is there a way to fix it?

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

• HP Solution Center: my HP Solution Center does not work

  My Center solutions HP for HP Photosmart Wireless e-All-in-one printer - B110a does not work. It worked perfectly until a few days ago...

  The message says:

  "HP Solution Center cannot work because your device installation is not complete.

  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.

  "If it does not complete the installation or if you do not have the CD, access the HP help by clicking on the start menu files.

  I tried to download the software from HP but without success.

  I don't have the CD to reset the printer.

  Any solution?

  Thank you very much

  Hi @Farigola,

  Welcome to the community of HP.

  I understand that you can not use the computer Windows 10 HP Solution Center. I will do my best to help.

  Here is a link to a few troubleshooting steps that I recommend you try. When you open the link, scroll down to the section titled ""HP solutions Center can not run"or"Scan is busy or in use"error with a network-connected printer»

  HP printers - upgrade Windows 10, printer problems occur after the

  Please, try the steps and get back to me with the results.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• Lenovo T420 3.2.002 Solution Center does not display tile system

  Hello

  I have a T420 running Windows 10 with CSL 3.2.002 injstalled. The Solution Center does not show the System tab, and so I can't do anything with it. Any suggestions?

  

  Yes,

  Lenovo came out with updates and the latest version of the Solution Center (3.0.0.3 from the website) and 3.0.0.4 upgrade all issues resolved.

  Hope this helps.

  See you soon,.

• HP Solution Center does not start after the installation of IE 9

  HP Officejet 7400 all-in-one

  Windows 7 32 bit

  The HP Solution Center error message

  HP solutions Center can not run because your device installation is not complete.  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.  If it does not complete the installation or if you do not have the CD, access the HP help files by clicking on the start menu.

  I've had my laptop of HP EliteBook 6930p about a month ago.  I installed the drivers and the complete HP software from HP. com without incident.  My PC came with IE 8.  Some malware named Babylon.exe infected with IE 8.  I was able to remove my registry, but caused persistent problems with IE 8.  Microsoft suggested that I have installed IE 9, which I did.   The next time I tried to use the HP Solution Center (for scanning a document), I got the above error.

  Thank you 007OHMSS (catchy name you have!)

  I thought that I had uninstalled and reinstalled the printer before I submitted this request for support forum.  However, I went back and tried again, this time using the software uninstall HP all-in-one at ALL.   I've also disabled my anti-virus from Symantec during the uninstall software, reboot and reinstall process.

  NET - the second time to work.  I seem to be without problem!

  Thank you!

• OfficeJet L7680: HP Solution Center does not load

  This morning, HP Solution Center will not load - just a tone of my computer and nothing loads.  I uninstalled all the HP software and reinstalled a fresh copy of HP Officejet Full Feature Software and Driver (v14.8.0) Pro.  Everything was working fine a few days ago, but my computer did an Auto-setting Windows update last night.  Could this be the problem - some new incompatibility?

  Thank you.

  Hello

  Thank you for using the forum.

  A solution can be found here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-open-solution-here/m-p/5424433

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.