HP Solution Center says that my officejet is disconnected

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• Solution Center HP says that my printer is disconnected?

  I have a newer desktop with Windows 7 running computer. My printer says it lack drivers but I did everything to update & it is supposed to be compatible with Windows 7, but in the center of HP Solution it says that the printer is disconnected again I can still print, scan, etc? What is the problem and how to fix it?

  kkrawz wrote:
  

  [snip my OS is Windows XP, so I downloaded the 2 HP for XP systems diagnostic utilities. Using HP diagnostic tools that I managed to solve the problem where the Solution Center software could not. It says to click a button "Accept as Solution" If the issue is resolved, but there is no key. I've looked everywhere.  I clicked the star of "Bravo."  [snip]

  Thank you for the kudo.  Only the author of a thread (or moderator) has the button "accept as a Solution.

• OfficeJet 4500 Solution Center says "disconnected".

  I got this HP Officejet 4500 since last October and he has no problem, but something that came just earlier, I get this message on the solution Center HP saying that the printer is disconnected, but everything IS linked and it works.  Y at - it no adjustment I could do short of re - install the software?

  I was on the point to re - install the software but I ran my registry cleaner first, and that solved the problem.  Thanks for your comments.

• HP Photosmart all-in-One D110a: Solution Center says disconnected printer, can still print documents, but cannot scan

  No problems before the upgrade windows 10. Solution Center says offline wireless printer but I can still print it. Works on windows 7 without any problem for years, has been working for 9/2015 when I upgraded to W10 and the uninstall update KB3132372. Stopped working today. Cannot scan, but the network is in place. Rebooted everything several times. No recent upgrades or software changes.

  Hi @mikealpha,

  Because there was a registry error in your installation, you will need to uninstall and reinstall the printer software. Below, I've posted some links to documents that offer instructions on how to uninstall, and then reinstall the HP software. Please try all the steps in order and get back to me with the results.

  HP printers - uninstalling the software of the printer (Windows)

  HP printers - Download and install the printer driver and software Via USB

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• Solution Center says C7180 is disconnected

  Hi all..

  I have a C7180 in 1 connected via wired ethernet.

  I am running Win7 Ultimate 64-bit.

  Since almost new, HP Solution Center began by saying that the printer is disconnected.

  The printer is actually disconnected, because I can see the ink levels, and I can also print from within any application.

  I can't scan or fax via the central solution because he (Center solutiion) think that the printer is disconnected.

  I tried print and scan doctor and any other diagnostic tool, I found on the HP site.

  If I REINSTALL ALL of the HP software, this temproarily solves the problem back 1 hour at disconnected.

  Any help much appreciated.

  See you soon

  Hi MUSHASHI.

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-76229-1&CC=US&DLC=en&LC=en&os=4063&Product=1153754&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11. start the L4uninstall.exe

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Officejet 5610 all-in-one: Solution Center says not connected printer

  I can not info ink level when looking for the ink level using Toolbox printer in the solution Center.  It says 5610 printer not connected... but the functions of printer normally.

  Perfect!

  Thank you at this point, you can continue to check levels of ink on the test page, or you can remove the software and driver from your computer and try to reinstall to see the Toolbox will work again.

  If you want to go ahead with uninstall and reinstall, uninstall the printer software from the Control Panel on your PC, restart your PC then to complete uninstallation and download and run the installation from here: HP Deskjet and Officejet full feature software and drivers

  Once installation is complete, open the Solution Center on your desktop and try to check the levels of ink again.

  Good luck

• Can print but not scan: HP Solution Center says "HP Photosmart Premium C309g-m is disconnected!

  Hello

  I have a PC with Windows Vista Home version 6 service pack 1 for her, a connected HP Photosmart Premium C309g-m wireless printer, my work of connection Wi - Fi and is detected by the printer, but I can not scan anything from the HP Solution Center as it says "HP Photosmart Premium C309g-m is disconnected!

  I printed a wireless test page and it works.

  Any help will be appreciated!

  Thank you

  Catherine.

  Catherine, looks that you encounter some problems scanning on your computer. To start have you tried completely removing the softwware and put it back in place for drivers on the HP site downloads? Here's how I'd do...

  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Download this file and if the option to use the full setting software.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=3793676&

  Install and let me know the result!

  Have a great day!

  -Spencer

  PS I recommend to try installing the printer via the USB cord and an Ethernet cord if this does not work wireless, to test methods of communication. Let me know which, if any, works.

• Solution Center is necessary with officejet 8600?

  Just replace an old model of printer officejet with the officejet pro 8600/premium printer. Installed HP Solution Center when I installed the officejet model age.  What I still have to keep HP solution Center or can I uninstall it?

  HP Solution Center was replaced by the HP printer Assistant (at least that is what my Windows 7 computer with a 8600 use).  You could uninstall the older printing software.

  

• Cannot get the HP Solution Center to load for officejet pro L7590 all-in-one printer

  Unable to get the HP Solution Center to load. Have an officejet pro L7590 all-in-one connected wireless (through the router) on my new computer Windows 8 but had to deceive it calling it a direct connection.

  I have a new computer with Windows 8.  I managed to get my HP officejet pro all-in-one L7590 printer connected and working with software downloaded from HP.  During installation it placed an icon on my desktop (the old format disktop I love) to the center of HP solutions, but when I try to open the Solution Center a message indicates that the installation is not complete.  When I try to install more software it brings back me to the orginal installation and indicates that the device is already installed.

  I want to clarify again once my choice of installation was directly connected even if it is wireless via a router.  It was the only way I could make it work.

  The Network Configuration page was just that you will find the IP address, but you have this.  It is not as important now.  Now that I've shown you a method to help you analyze let us begin the process is not easy to get the Solution Center works again.

  I was very happy to find an official document on your computer Windows 8 and the solution Center.  I think this should help you when you select your operating system on this page.  It is titled "The scanning device estintrouvable and other related errors" and will be a little better explain what you need to try to get the Solution Center to work once again, I am.

  Let me know if you have any questions concerning one of the steps here and I will do my best to answer those as quickly as possible. I do not know a few things to do if it does not, but it is certainly the best advice to try first.

• Solution Center does not not officejet 6310

  PRODUCT serial number Officejet 6310[personal information deleted] Q8061B

  Updated windows 7 fom xp reloaded disc but the HP Solution Center is missing

  cool 3 times lucky

  Center solutions now loaded.

  Thank you

  Once again

  Johnny Hodge

• WINXP Media Center says that it cannot find all the services

  Windows XP Media Center.

  I bought the Mesh computer in October 2005. It is equipped with Windows XP MEDIA CENTER 2005

  It has graphics card 128 MB ATI X 700 PCI - E TVOUT - DVI graphics card and a Digital Media Center TV Capture Card.

  For some reason I did not put in place at the time. I'm doing it now.

  I have wireless application to connect broadband. Stipulates that the media guide has beenloaded but also indicates that the scan finds no service. I wonder to check the antenna and connections are properly installed. How to do this.

  Media Center installation instructions: http://windows.microsoft.com/en-US/windows/products/windows-media-center/set-it-up

  J W Stuart: http://www.pagestart.com

• Since the restoration of the system, Security Center say that 'Defender of the window is round' and does not allow me to turn on.

  Before restore Microsoft Essentials maintained Security Center in a State of 'green '.  I had heard that Windows Defender was not part of Microsoft Essential.  Am I wrong?  Do I need another spyware/malware protection?  Thank you.

  Hello

  Windows Defender features are included in MSE, defender of loading would be redundant.

  Windows Defender antispyware =

  MSE is antivirus + antispyware.

  Then think about MSE as Windows Defender with more added (which is). So MSE stops
  Windows Defender from loading.

  You can make sure that MSE is running or re - install necessary.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Media Center says that internet TV will not be available after September 20, 2012

  Says Windows Media Center Internet TV will be available after September 20, 2012, yet it seems to have already stopped running.  How can I get Internet TV working again?   At least until September 20, 2012.  Please don't give me an answer on my TV Tuner Live TV work and I said Internet TV.

  It seems official.

  http://experts.Windows.com/FRMS/windows_entertainment_and_connected_home/f/25/t/103422.aspx

• connected via WIFI, but the solution Center says printer 'not found '.

  Hello, when I first set up the printer, my router is using DHCP and assigned IP address to the

  printer has been 192.168.1.102. The range of IP addresses assigned by the router is 101-105. From time to time.

  I had noticed, the DHCP server sometimes assign an other addresses in the range to the printer.

  The printer is connected, the blue light on the front is solid, it is connected to the router successfully.

  But the computer cannot print it, there is no link status monitor HP is concerned.

  I thought that the printer should work with any address in the DHCP of the router range. I had to modify

  the router config to always assign 192.168.1.102 to the printer now all works.

  The printer is Photosmart D110.   Is this the way you would expect?

  Thank you very much for your answer, I'll keep the info as a reference.

  I've never accessed the printer through the web browser / IP before.

  In fact, I solved the problem in a different way. In my configuration of routers.

  I could add it the printer (using the name of HP928B0E - the apparent hostame)

  for the routers DHCP static table, so that the address 102 is always affected.

  I think static DHCP is a kind of hybrid between DHCP and IP static, but always using DHCP,

  but will affect only this address to the printer and not one of the other attached devices.

  What it is, it works for me.

  Enjoy - Dave

• Harm my printer HP Solution Center is disconnected

  HP officejet 6000 cb051 windows vista 32-bit.  After the initial installation, I had a problem with the printer print an alignment page after printing ever.  My only support free call and they had me do a uninstall3, then reinstall used.  The printer prints very well now, without printing an alignment page after each print job.  But now the hp Solution Center says that my printer is disconnected.  I tried to turn it off, wait a while, then on again.  But it does not help.  This limit problem help I can get from the solution Center.  Help, please.  I'm a novice!

  susana1027

  I solved my problem!  Since I had just installed this printer, it had not occurred to me that there might be updates.  But there was.  I downloaded the updates and the problem was solved!