HP Support Assistant has stopped responding!

Hello, I have a...

HP G62 Notebook PC, assistant # WQ841UA and product support has stopped responding.

Help, please!

Hello

Try to uninstall HP Support Assistant (Control Panel, programs and features, right click HP Support Assistant and select uninstall).  Once done, restart the laptop.

Then, download and install the latest version from the link below.

http://h18021.www1.HP.com/helpandsupport/HpSA.html

Yet once, once the installation is complete, reboot the laptop.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • HP support Assistant has stopped working windows 8.1

    I use HP Pavilion 14-n059tx Notebook PC and upgrade to windows 8.1. I can't use HP Support Assistant. It says "HP Support Assistant has stopped working". Please give me the correct steps to uninstall and reinstall HPSA including the file to download.

    Hi MNFNaimem,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

    I hope this helps.

    Thank you.

  • HP Support Assistant has stopped working

    HP ENVY Phoenix h9 - 1420t CTO desktop PC

    8.1 Windows Pro w/Media Center - 64 bit

    For some unknown reason, HP Support Assistant has stopped working. I noticed that the large taskbar icon had disappeared.

    I tried to run the program just out of curiosity. "HP Support Assistant has stopped working. A problem caused the blocking of the program works properly... "etc. It is reproducible. The program does not start.

    So, I tried to uninstall in Control Panel of. It seems to start to uninstall, but then I get an error message. "Error 1316 a network error occurred trying to read the file C:\windows\Installer\HP support Assistant.msi" when I click "OK" it cancels. This is also reproducible.

    I tried to download the software again from HP: sp64126.exe I accept the license agreement and moving forward. I get a message that files already exist and I want to overwrite all or not. Matter of INo I choose, nothing happens. The installation window simply disappears and I'm at square one.

    Windows is fully updated. I use Norton Intertent security 21 - fully implemented to date.

    I solved this on my own. HP has a Recovery Manager installed on my system [search---> Recovery Manager] and aid that allowed me to reinstall just this software from my hard drive recovery partition. Very cool!

  • HP Support Assistant has stopped working after the installation of the HP-Helper to check network

    My computer model: HP Pavilion SlimLine s5-1160 desktop with Windows 7 64 - bit Media Center

    While I was away from my computer this morning installed HP HP network check Helper. When I got home there was a message that I needed to restart the computer. After reboot, I got the same message. After trying several times, I have disabled assistance program using Add-on management, but the message from computer restart guard appearing. When I tried to open HP Support Assistant it opens, but instead, the restart popped up message. In the HP Setup Manager Wizard, I clicked on help, then launch support assistant and received... the message to reboot. If I open HP help and Support Windows and click "Contact assistance (Get in touch with someone at HP)" I get... the message to reboot. I have re-installed HP Support Assistant with the latest version on the HP Web site. After the computer restarts, I have... the message to reboot.

    Thus, the computer always tells me that I need to reboot, HP Support Assistant does not open and I can not get HP support number to call by clicking "contact support (Get in touch with someone at HP). Does anyone know a number I can call to "Get in touch with someone at HP?

    Thank you.

    Sorry, you encounter the problem with your PC.

    If you have not been able to contact HP, but here is the number:

    800-474-6836 (800 HP invent)

  • HP Pavilion 500 series: HP support assistant has stopped working on windows 10

    I have redownloaded Assistant HP several times since the installation of windows 10; It works twice, maybe, then he said: stopped working-new HP and nouveau1 assistant what is the problem with that?

    Please advise!

    The first thing you need to do is to completely uninstall HPSA.  Then, use the version appropriate for your computer listed here.

    I suggest to use Revo Uninstaller to remove HPSA.  It will remove the HARD disk as well as all the remains of the BIOS.  I use the FREE version.  The advanced option is best to remove the entire application.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • My documents and downloads are coded, and now the HP Support Assistant has stopped working

    First my 'docs' have been encrypted, now my downloads are encrypted and the "Support HP sat down. ' 'stopped working', when I try to open it, it is"encrypted", the '

    Recovery Manager"is also encrypted. Message is: 'looking', but do not get a reply box to tell me what the problem is.  Now I'm so frustrated!

    Help, please!

    Carolyn

    Hi Carolyn,

    1. what operating system is installed on your computer?

    2. have you made any recent hardware or exchange of software on your computer before the show?

    3. you receive an error code or message?

    4. what exactly happens when you try to open my documents and file downloads?

    5. have you well any type of encryption, or if you are aware of what it is done on your computer?

    What version of the operating system Windows am I running? :

    http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

    Please follow the steps and the link:

    Method 1:

    Decryption of a file:

    1. Right click on the file you want to decrypt, and then click Properties.
    2. Click Advanced.
    3. Click to uncheck the checkbox encrypt content to secure data to decrypt the data.
    4. Click OK to close the Advanced attributes dialog.
    5. Click OK to close the Properties dialog box.
    6. If the folder contains files that it contains, the confirm attribute changes dialog box appears. You can choose to decrypt only the folder. But it will decrypt all the files currently contained in the file.

      If you want to decrypt the contents of this folder, click apply changes to this folder, subfolders and files, and click OK , then check the issue.

    If you are still having the same problem, follow the next method.

    Method 2:

    I suggest to start your computer in safe mode with network and run Microsoft Safety Scanner because it might be an unwanted virus.

    Step 1:

    Start your computer in safe mode with network and check the number: http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    Step 2:

    Scan your computer by using the Microsoft Security Scanner by clicking Download now:

    http://www.microsoftsafetyscanner.com/

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    I hope this helps.

  • Re: Qosmio X 500 - video driver has stopped responding

    Hi people,

    Recently (2 weeks ago) I started having some slight problems with my X 500, to be more precise Windows sometimes reports that the driver has stopped responding, but managed to restarted. When this happens the screen goes black, flashes several times and turns back on. But the strange thing is that this happens when the laptop has been used for MS Word/Excel/IE and high intensity graphic has been past nothing since he has been powered.

    My first thought was to update the drivers, since Toshiba downloaded the new nVidia ones a few weeks ago, but the problem persists. So I was wondering if anyone else had similar problems and what would be the best way to solve it? Would it be possible that something is wrong even with the gpu itself?

    Hi Snowy161_1,

    I had the same problem a few weeks ago and the solution is pretty easy: update the display driver. I removed the current version and restarted the laptop. Then I used CCleaner to remove the keys in the Windows registry and restarted again. Finally and most importantly, I downloaded and installed the new display from here:
    http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

    By the way: the original windows from Toshiba installed at the moment?

  • HP connection manager: Fatal Error, HP Connection Manager Service has stopped responding.

    Hey there,

    I have a very big problem with HP Connection Manager 4 on several Windows 7 laptops. The program is installed on about 250 laptop computers and some of them drive me crazy. Everything was fine until some point (I'm not quite sure, that could be after the installation of SP1, Win7), the connection manager has decided to stop working on some machines. Whenever I try to start it, it takes a long time to load until the following message is displayed:

    "HPConnectionManager.exe - fatal error '.

    HP Connection Manager service has stopped responding. Quit and restart the application.

    A fatal error occurred, check the HP connection manager in the event viewer for more details.

    Recovery of the factor of COM class for the component with CLSID {24DB46C8-C842-4E91-9AC4-8A9525A5551D} failed due to the following error 80080005. »

    I tried the following on one of these books:

    -Start the service manually: "Error 1067: the process terminated unexpectedly."

    -Msconfig: Removed any connection associated with Autostart Manager

    -Reinstall the HP connection manager

    -Repair HP Connection Manager

    -Reinstall .NET 3.5

    -Changed some regkeys

    -Install Microsoft Hotfix KB2519740 which is part of the system essential updates for Microsoft Windows 7 (that I can't download because there is a server error)

    More information:

    -(pour la plupart) HP Probook 6550 b

    -Windows 7 Enterprise 64-bit, SP1 (English and German MUI)

    -HP 4.1.22.1 Connection Manager

    The only thing that really works is to reinstall the laptop with the image with which we install all of them. HP connection manager is installed as a software later so I don't understand why a reinstall is successful.

    I'm really tired of this problem, and I have a few unhappy customers on my back, so if you have any suggestions for me, please help.

    Thanks in advance!

    You could try this on one machine that shows the issue and see if it helps:

    Relevant information:

    V4.4.10.1 Connection Manager

    Corrections in sp58930:
    -Fixes an issue where the setting of HP Connection Manager protocol PAP (Password Authentication) in the connection profile for Verizon LTE systems causes an authentication failure of network systems in some markets.
    -Fixes an issue where HP Connection Manager is not displayed in the configuration of the HP software.
    -Fixes an issue where event viewer displays an error in the HP Connection Manager once the system is restarted.
    -Fixes an issue where the HP Connection Manager displays the error message "SIM card is locked" when a PIN has been used successfully to unlock the SIM card.
    -Fixes an issue where the "Enter PUK" (Personal Unblocking Code) button does not appear in the HP connection manager when a SIM has been locked after the PIN code has been entered incorrectly.
    -Fixes an issue where the statutes of the wireless LAN and Bluetooth device not display correctly on the HP connection manager when Connection Manager is started while the wireless LAN and Bluetooth are turned on and connected.
    -Fixes an intermittent issue where network technology is incorrectly identified.
    -Fixes a problem that causes a HP connection manager to stop working and an error message is displayed.
    -Fixes an issue with the Spanish version.

    Prerequisites:
    • HP or Compaq machines only brand
    • Operating system is Windows XP or later
    • If the operating system is Windows XP, it must have installed SP3
    • Version of the .net framework 3.5 SP1 must be installed

    Improvements:
    -Supervises HP Support version 4.6.8.1

    Installation package:

    sp58930 Connection Manager V4.4.10.1

    =====================================================================================

    Hope that helps...

  • HPWA_Main.exe people with disabilities and HP Support Assistant Application stop working

    First of all Hello! I have some problem in my HP G62 - a32EE Notebook PC windows 7 homebased. First of all my HPWA_Main.exe has been disabled. Even if my bluetooth and WLAN is disabled. I tried to unplug the adapter and I also uninstall my wireless HP support, but still I can activate it. I tried to click on the F12 key, but even my f12 key didn't work. My system BIOS has been updated already last January 13, 2012.

    Second, my HP support Assistant application stops working 5 days ago. I received a notification on my hp support assistant that needs to install the update. So, I installed it but I can't install itself because of serious problem. So, I was advised to close the application, and I did. Yet, I can not use my hp support assistance so far.

    Any help will be much appreciated.

    What was the status message for the card wireless in Device Manager?

    My previous post should be the steps listed.

  • Why do I get the Facebook has stopped responding whenever I'm playing games here?

    I try to play Frontierville on Facebook, and every time I get this message Facebook has stopped responding.  It's embarrassing and I have to sit and wait for it to make it work again each time.  Can I do to stop this?

    Please consult the help of Facebook and support.
    http://www.Facebook.com/help/?page=986#! /help/? FAQ = 16225

    Thank you

    Marilyn

  • video card error message, "nvlddmkm.sys has stopped responding and has recovered."

    My computer has an nvidia 9800 gt. Since then, a week ago that I am unable to play a video game, or use windows media center. If I ever start a video game or windows media center the program crashes and I get the error message, "nvlddmkm.sys has stopped responding and has recovered." A few times, I get a message from the blue screen and the computer needs to restart. I reinstalled the drivers and even restored software from my computer to the original factory condition. A year ago I noticed my computer screen would get dark, as if I was wearing sunglasses. I want to restart my computer and the screen would be normal again. I was wondering if my video card burned to some, and if I need a new video card. The average temperature of my videocard 76 degrees Celsius, is 167 degrees Fahrenheit.

    Hello

    The best sources of information would be Nvidia Support, their documentation online and their
    forums. Try to remove ANY power and reseating the cables (both ends, memory and cards
    When possible) - in fact, remove and replace - do not just tight. Clean the dust bunnies
    and vents. Make sure that the internal fans are working and trying to use a small fan to blow
    directly into the inlet to see if that helps.

    NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
    http://www.nvidia.com/download/index.aspx?lang=en-us

    NVIDIA Support - check with the support that she might be a known issue
    http://www.nvidia.com/page/support.html

    NVIDIA forums - also check for the forums it might be a known issue or others likely to have
    http://forums.nvidia.com/

    ==============================================================

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Skype has stopped responding

    When I run Skype everything is working when I logined with login, then it stops and says Skype has stopped responding. I tried to uninstall LogMeIn Hamachi, but it does not work! Help please!

    Never mind, I just needed to update to 7.1 so it works now but anyway tnx for your help

  • "Dell Support Center has stopped working and microsoft has closed the program in order to find a solution."

    Original title: I get a box indicating the dell support center has stopped working and microsoft has closed the program in order to seek a solution, then nothing happens, and the box comes up again and again?

    I get a box on screen telling me that the dell Center support has stopped working, and microsoft has completed the program to check the solution

    It happens every 5 minutes but never comes up with a solution

    Hello

    Refer to this article and follow the steps to help solve this problem.
    Dell Support Center has stopped working error appears
    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=427832

  • My computer has stopped responding to the parameters in my power options tool.

    My computer has stopped responding to the parameters in my power options tool. "IE I settled on 'disable the monitor in 15 min', turn off hard drives in 20 minutes" and "mode standby in 25 minutes.  But it does not follow these parameters. He just continues to run.

    original title: Auto standby until the day before

    You can try to change the settings, see if they meet the new settings and then change back to your desired configuration.

    Please give some more information:

    brand and model of the pc

    current antivirus

    Operating system and service pack

    Also this system to be free of infections:

    Download, install, update and scan with these full free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/

    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    http://www.Microsoft.com/security/scanner/en-us/default.aspx Security Scanner   

    After return with results and INFORMATION.

  • Display driver igfx has stopped responding, but has recovered, blue screen with a Bcc Code of 117.

    Original title: igfx display driver

    I keep getting a message "the igfx display driver has stopped responding but has recovered.  A few times, it goes to a blue screen.  I'm not playing games when that happens.  My history of problem says it is a LiveKernelEvent with a Bcc Code of 117.  It began in May 2010 and continues.  I checked my driver and it is updated, or so it is said.  There must be some type of conflict.  All solutions?

    This might work, keep in mind this is a templete response

    Problem: something which called TDR auditor monitors for computer hardware, particularly the GPU, is tell the GPU constantly meet with computer for 2 seconds checker TDR restarts the driver. The TDR auditor has been good on paper but does not work in the real world. as a gpu may stop responding when he works hard.

    Issue since the time of vista, this is why this problem virually never happened on XP

    Here is the solution
    Exit all Windows-based programs.
    Click Start, type regedit in the search box, and then double-click regedit.exe from the above results. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002 (sometimes called ControlSet001) \Control\GraphicsDrivers

    On the Edit menu, click New, and then select the following registry value in the menu drop-down specific to your version of Windows (32-bit or 64-bit):

    For 32-bit Windows
    Select DWORD (32-bit) value.
    Type TdrDelay as the name, and then press ENTER.
    Double-click on TdrDelay and add 8 to the value data and click OK.

    For 64-bit Windows

    Select QWORD (64-bit) value.
    Type TdrDelay as the name, and then press ENTER.
    Double-click on TdrDelay and add 8 to the value data and click OK.

    Close the registry editor, and then restart your computer for the changes to take effect.

    This puts a delay on the auditor of tdr of 8 seconds, so the gpu may stop responding for 10 seconds, this usually fixes the problem, if you are still suffering from this problem (after a reinstall of the drivers or updates, you know this annoying driver stuff)
    To do this, do the same thing but instead of the 'TdrDelay' 'TdrLevel' type, enter the value data as 0 (it is on natively, but check) and then delete the TdrDelay.

    Restart

    Which turns off completely Tdr checker, so windows now 7/vista/8 now works more like windows XP

    Share the info XD

Maybe you are looking for