HP tools protect on HP Probook has 2 accounts after reinstalling windows

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• Satellite P200 - Microphone has stopped working after installing Windows 7

  My Satellite P200 came with Vista Ultimate, the mic has worked for a few months, all of a sudden it stopped. I decided to install Windows 7, but the microphone still does not work.
  Any ideas anyone?

  I use this laptop for skpe my people a lot. I can use an external mic very well, but really want my only integrated works again.

  Hey Buddy,

  Sounds like there of something wrong with your installation of Windows 7 so the microphone doesn t work anymore...

  I recommend updating the driver of the webcam, because the microphone is a part of it. You can find updates driver here:
  http://EU.computers.Toshiba-Europe.com

  I put t know what Satellite P200 you have exactly, but if you can t find a driver Windows 7 for webcam, choose another model which is fully Windows 7 taken in charge, e.g. by Satellite P300.

• Has no Audio after than Windows 10 Upgrade on the venue Pro 8

  I upgraded my windows Pro 8.1 for Windows 10 8 coming.  After upgrading my audio system failed.  There is no speaker output.  I can't say for sure, but I guess that the microphone input has also failed.  I tried to address in trying to update the audio drivers, but Windows tells that the installed drivers are up-to-date.  In Device Manager there are two devices reported as follows
  (1) Intel ESS Audio Device (WDM): 604.10135.1010.531 driver Version, dated 25/05/2015.  and (2) codec Realtek Audio I2S: 604.10135.1010.531 driver Version, dated 25/05/2015.  is it okay to have 2 devices like this for audio?   I don't know how to check what audio system is actually present in the material for this tablet.  I'm a little nervous on the uninstallation of one or more of the devices in Device Manager without knowing what device is supposed to be there and where to find the correct driver.   Could someone point me to the correct process to diagnose and fix this?

  FIXED!

  I solved the audio problem rolling back the drivers.   I followed the inst to the 3rd point of windows.microsoft.com/.../fix-sound-problems

  Before doing so, I used the audio Panel to try to diagnose.  When I tried to use "set up" for reading and test selected, I got an error that the system couldn't procduce the sound to send to the President.

  To make the repair, I selected these drivers that were somehow still available on my system.  For Intel ESS, I chose 603.9600.1948.30594 dated 22/11/2013.  This alone has not resolved the problem, because I then changed the driver for the I2S for: Realtek #6.2.9400.4028 dated 30/08/13.  After the system restarts, I returned the audio Panel to test.  SURPRISINGLY, I heard the test sound.

• Acrobat Reader: "an internal error has occurred" popup after installing Windows 10 - Chrome also does not start

  Since the installation of Windows 10 this month when I try to run the Adobe Acrobat Reader software, the only answer I get is a pop-up, "an internal error has occurred." I uninstalled then reinstalled. The same problem. I tried the acrobat_ittools_cleaner_p2_061713.exe cleanser, Adobe, then by reinstalling the program. The same problem. I can't find any course solutions to this problem on the web. Can you help me? Thank you very much,

  
  

  PS Chrome does more either. Tried to uninstall Chrome but no luck. My PC says it is "running".

  Hi bobl6606355,

  It seems to be the problem with permissions.

  Please post all the files & folders on your system.

  Navigate to \AppData\Roaming\Adobe\ \Users\ [username] [drive] & feed all permissions for the complete file.

  How to give permissions on a folder

  -Right click-> properties-> Security-> Advanced-> owner-> select the account

  Let me know if it solves the problem.

  Kind regards
  Nicos

• Pavilion 15ab020ca: keypad touch definition has not registered after upgrade Windows 10

  Same problem here. I need to change the setting so that 1 finger scrolling works every time after a reboot.

  Hello

  Try the following.

  Hold down the Windows key and press R

  In the run box, type regedit and press enter

  In the registry editor, navigate to the following

  HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

  Inside, look for a key named DeleteUserSettingsOnUpgrade

  If it is present, right click on the key and select Edit

  Set the field data of the value 0 (zero) , and then click Ok.

  Close the registry editor.

  Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot.

  Kind regards

  DP - K

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• 4540 proBook s: several users to reinstall windows

  Initially, I had windows 8 is installed in my laptop. I installed hp protecttools n set up personalized account where I WD use fingerprint to unlock my pc. all ws works great until my laptop started to slow down.

  I decided to reinstall windows, this time, I installed windows 8.1

  BT I ddnt uninstall or disable my hp protecttools previous authentication settings. during installation of hp protecttools again on the new windows in the end da, I found myself users wd 2 wd even (my name). due to another technical problem, I installed again windows nw n I ve 3 users.  previous users are a bit useless, nothing WD occur if you select em but presence of da these additional users at startup is boring.

  can someone tell me please how to get rid of them?

  I would b very much obliged!

  See if the link below can help, don't know if this is your problem or not.

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c03767649

• I have a protected PDF file. I have the password. How to convert to Word?  The export tool will fail because it has a password (even if the doc is open)

  I have a protected PDF file. I have the password. How to convert to Word?  The export tool will fail because it has a password (even if the doc is open)

  Hi stupiddonkey,

  You will need to remove the password from the file (using Acrobat, not reader) before you can convert it to Word. To do this, choose file > properties, and then click the Security tab choose no security in the context menu of the security method and enter the password when you are prompted.

  Best,

  Sara

• To protect your privacy, Thunderbird has blocked a remote content to this message

  To protect your privacy, Thunderbird has blocked a remote content to this message

  Whenever this happens, and it's almost every second e-mail, I have to go to "options, display remote content in this message.

  I do not understand how Thunderbird will protect me by not showing is not the content in the email sent to me. The content that I can see just the same by going in "options, display remote content in this message" or one of the other options here.

  I can't see the logic.

  See https://support.mozilla.org/en-US/kb/remote-content-in-messages

• I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay fo

  I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?

  Hi cj47163119,

  You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.

  Acrobat Reader is a free service and do not have this option.

  If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files

  Kind regards

  Meenakshi

• Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi carlottav39691716,

  Please see the following links:

  Error 43 - I can't download any adobe apps CC or creative cloud Manager

  Creative cloud, re-install-Dungeon error 43

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I'm following the steps described in the version beta to build the application of 'Launch' test, but the tool of signed digital app has no ios tab when I go to the for use. Is this a bug or am I missing something?

  I'm following the steps described in the version beta to build the application of 'Launch' test, but the tool of signed digital app has no ios tab when I go to the for use. Is this a bug or am I missing something?

  Note that iOS signature is only available on Mac. If you're on a Windows machine, you won't see the iOS tab.

  Neil

• my tools in the upper part has disappeared? -What should I do?

  my tools in the upper part has disappeared? -What should I do?

  See printscreen: screencast.com/t/gGCnCkBaLgj

  Check if the window--> control is checked or not.

• ProBook 4540S: 4540S HP cannot access fingerprint reader to login after upgrade windows 10

  Updated for Windows7 professional relatively smoothly. During the upgrade to Windows 10 required an uninstall of the HP tools protect and all files related; I guess it was the program by using the fingerprint reader when I first bought the lap top

  The BIOS is configured to allow the biometric device. Device Manager displays the "Validity Sensor" and is the latest version of the driver 4.5.133.0. Made the change of the parameter of gpedit.msc and went to the Admin tab to allow the use of biometric devices and sign in using biometric devices. I even went to the settings of power and unchecked the biometric cutting attribute as an energy saving

  Under the windows settings 10 for accounts under sign on options, there is no attribute for the biometric recognition and/or face. I added a PIN in the hope that it would seem, but nothing. Windows "Hello" is none existing

  Any help or suggestions appreciated

  Well well after having spend hours with tech support windows, they were able to verify that the pilot of validity that HP hs will not work with windows

  Forums search has found a link to the Lenovo for an updated driver for the device for detection of validity... It is packaged as a Synaptics driver http://support.lenovo.com/us/en/downloads/ds103635

  BTW - Synaptics now has Validity Sensor

  Uninstall all HP drivers in Device Manager

  The FP reader will show eventually as a unklnown device

  Install the pack driver Lenovo Windows 10... computer startup be and the the devive will re - show with the updated driver

  What d you know, now Windows Hello appears in the folder accounts, and you can use your fingerprint reader

  Shame, that we must go to another source instead of HP update their list of drivers

• EXPLORER WINDOWS HAS STOPPED WORKING. EXPLORER WINDOWS RESTARTS. RIGHT CLICK

  Have Windows Vista.  When right click on photos, files photo or zip files error message appears: WINDOWS EXPLORER has STOPPED WORKING.  EXPLORER WINDOWS RESTARTS.  This error message also appears when you use the Remove button to delete the photos.  I did a registry cleaner, disk/driver cleaner, catering to a specific date.  I get to the point of confusion when searching for answers.  All opinions on the ShellExView or should I do a clean boot?  Help!

  Hello

  Run the sfc/scannow command.

  http://support.Microsoft.com/kb/929833

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally madeprograms,Accessories, right-clickguest, and then clickrun as administrator. If you are prompted for an administrator password or a confirmation, type the password, or clickallow.
  2. Type the following command and press ENTER:
     sfc/scannow

     The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions

  How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista

  http://support.Microsoft.com/kb/928228#appliesTo

  If SFC detects the main problems it can't fix you may need to borrow a Microsoft dvd vista not an acer, HP etc. recovery disk and do a repair installation

  read the below tutorial on how to perform a repair installation

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html