HP Touchsmart: Touch screen accidentally disabled decide and PC not install mouse
My HP Touchsmart was installing all new devices, the slice would always fail. Try to fix it I went to the Device Manager and accidentally disabled the touch screen device. Now I can't click the screen anyway, so I was wondering if there is that a way to factory reset the computer without a connection inside or by clicking on the screen or to activate the touch screen (once again without being able to click on the screen). If you would like more information for a solution please ask. So basically no mouse, touchscreen disabled and can not use my computer! Thank you.
Yes, you can reset the computer without going through Windows, but I advise to use a mouse to touch before you do. Also try to start in sate mode and allowing the touch function.
See suite for the reset:
http://support.HP.com/us-en/document/c01867418
http://support.HP.com/us-en/document/c03546603
Docs also applies to Vista.
Tags: HP Desktops
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Thanks for posting your question in the Microsoft community.
I understand that you have 2 problems on your Windows 7 computer.
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Let me know if this interpretation is erroneous. To better understand the issue, let me ask a few questions.
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- You did changes to the computer before the show?
I am here to help you and I suggest these methods to solve the problem.
Method 1:
Start the computer in safe mode and check if the same problems occur. Safe mode allows only a minimum set of services to load, this will help us to know if a service is causing the problem.
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If the problem does not occur in safe mode, and then perform a clean boot, this will turn off non-Microsoft services and therefore to determine if any non-Microsoft service is causing a conflict for the problem to occur.
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Method 3:
The question could have occurred because the drivers on your computers are not updated. See the link, follow the steps and update the drivers.
Update drivers: recommended links
http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links
You can also check this link for more information.
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
View the status of the issue. If the problem persists then let know us, we will provide several methods.
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