HP wireless & mac problems

Hello, I am a mac user, recently bought a Deskjet 3050 All - in - one J610a, I installed everything like spose to... .i spoke with support from HP on the phone as well... We tried everything, but my mac loses the connection with the printer each time after one or two print jobs... I turn the deskjet printer on and off, go to the system pref (-) and (+) and add the printer. but the connection is not stable. What can I do?

Here is the data on my network printer (when I write the ip address in safari)

wireless network-advanced

WPA - PSK

Automatic version of WPA (WPA1 and WPA2)

Automatic encryption (AES or TKIP)

(there is a check on)-in an infrastructure network use 802. 11b / g behavior.

I don't really understand all that I wrote... just copied information... I can see the State of the printer is reday so the printer seems to communicate with the router as for my Mac... looks like he does not like the new printer.

I'd be happy for some help thanks

Hello, or should I say Shalom?

Any apple device uses Hello to network connectivity...

Hello draws on the mDNS Protocol to send packets to multicast between your Mac and your printer on the network.

I just follow any user guide of the router you are using (both), and it seems the problem most likely caused by your router, which seems unfortunately not bear any IP multicast, a method of communication essential to any Apple device to communicate with other devices on the network.

To be honest, I followed everything available by Hot 3 routers, all seem to be quite minimal and I have not really sure if they met network standards and protocols used by Apple.

In order to be sure that my suspicions are good, I suggest you try temporary set up a direct connection between your Mac and printer, then check if the same behavior still occurs:

First step: restore the network settings on the printer:

1. press the button to display the wireless wireless.
2. in the wireless Menu, select settings.
3. in the settings menu, select restore default settings.
4 confirm the selection to restore the default values.

Second step: put the wireless Radio:

1. press the button to display the wireless wireless.
2. in the wireless Menu, select wireless settings.
3. in the settings menu, select Wireless on / off.
4. in the wireless on / off menu select enabled.

Third step: temporary connect your Mac directly to your printer:

* If you cannot find the printer, make sure that the printer both Macs placed near each other

  1. From your Mac, click the WiFi icon
  2. Click Join another network.
  3. Click Show networks.
  4. Select the network name of the printer, which must contain the name HP, 3050 or J611
  5. Click on join to connect.
  6. Leave 3 minutes to completely establish the network connection.

Now go into System Preferences > print & Scan

Remove any existing queue of the printer.

Launch Applications > CEJA-Packard > utility device > HP Setup Assistant.

Follow the steps to reconfigure the printer via the configured temporary wireless connection.

Try printing and scanning... let some time test and ensure that connectivity remains stable.

If you see a normal behavior by performing these steps, you can contact hot and find any solution they can offer for your needs.

Please let me know of any changes,

Shlomi

Tags: HP Printers

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