HP wireless printer (3545) showing only printer and scanner, connected via Wireless

When I connect via USB, I see Print/Scan option in the settings system-> Printers & Scanners

But when I connect through wireless, I only Print

What is the problem?

Even in the HP utilities, I don't see this option "Scan to Computer" when it is connected to the wireless printer

Hi TahseenJamal,

Thanks for the video, which has been most useful.

I suspect that the router can be not broadcast the Hello Protocol as it did in the past. To resolve this problem, please follow the instructions below.

  1. Out of the router, unplug the power cable
  2. Out of the printer, unplug the power cable
  3. Stop the Mac
  4. Give up everything for 1 minute and then reconnect the router
  5. Once sighted routers are on, reconnect the printer to the
  6. When the wireless printer is solid, turn on the Mac
  7. Now try to add the printer that you had previously, you should now see the Hello or Hello printer multifunction beside him.

If this does not resolve the problem, it could be the printer. Follow the steps below.

On the front panel of the printer, the arrow down to settings, then press OK. Down arrow for wireless and press OK. In the wireless menu, go to IPV6 and turn it off. Once IPV6 is disabled, try to add the printer in the preferences system again.

Please let me know if either of these solutions solve the problem and if one of them, please also let me know, thanks.

Tags: HP Printers

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