HP2542 said in offline mode when I want to print Winsows 8.1

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  Hi @Philip4,

  Welcome to the HP Forums!

  I noticed that your HP Officejet Pro 8620 keeps going offline. I'm happy to help you!

  Please, try the steps in this guide, "offline" Status Message printer (Windows 10), as well as this guide, the printer is not maintaining the wireless connection.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope these guides help!

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  Hello

  I suggest you to follow the steps and check if it helps.

  Method 1: You can follow the link and check if it helps.
  "Printer is off-line" Message appears on the computer and the HP software does not print

  Method 2: Follow the link and check if that helps.
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  Hello
  
  Thank you for using the HP Forums.
  
  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.
  
  This video resource will show you how do:
  
  Create & use TCP IP port
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
  Let us know if it works