Hp5940 DeskJet not print envelopes but will be printed on plain paper

I used an old win98 computer with my HP5940 printer and it worked fine.  Now I have a win XP computer and downloaded and installed the appropriate drivers. The printer works fine except it does not print envelopes. It will be however print address and return address on plain paper to the correct size.

Hi Red-3,.

I don't really know why it is not printing the envelope on the model, but working on the other model.

I would like to change the type of paper to the size of the paper to see if that will deceive drivers by impression on her, instead of the envelope.

I had this job for Laserjet printers.

If the problem persists, then I recommend you to call the HP Technical Support for further assistance, they can remotely in the computer to see more of what's going on. Call the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. Contact HP worldwide.

Thank you.

Tags: HP Printers

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