hp6510 and hp 110-352na: hp6510 not printing hp desktop

Connecting the printer via a cable and it prints fine but when I try to scan says cannot scan and make sure that your computer is connected to the printer - which it is, as I can print.

The PC is new and the printer used to scan to the old PC without problem.

Hi there gill! Welcome

You should have probably not run the installation, every time that you restart your computer. Try starting the print and Scan Doctor to see if the diagnostic tool can detect a mistake. It is also possible that if you have a firewall ongoing enforcement if might be blocking the printer of connect, as some of them consider the printer as a threat and you will need to change the settings in the firewall program to allow the printer to communicate with your PC.

Let me know what printing and Scan Dr. determines and we can go from there. Also tell me what security/firewall programs you have installed on your computer.

Thank you

Tags: HP Printers

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