HP7515 All-in-One. "Inaccessible scanner. Scanner communication cannot be established.
Running Windows 7. LCD shows "No connection": no computer is connected. I recently installed McAfee Total Protection software, but have disabled McAfee over this problem and there is no
solve the problem. I also completely removed McAfee with no resolution to problem analysis. A ran the printing and scanning doctor. He said printer has been turned off, but it was not the case. I re-installed the printer several times and have restarted the computer several times as well. Previously, I was able to scan without any problem.
I solved the problem in two simple steps. Uninstall the HP printer software and reboot. Re printing software - install the HP and reboot. It worked twice, when all the other more elaborate steps have failed.
I hope this helps others with the same annoying problem.
Thank you!
Tags: HP Printers
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Scanner communication cannot be established.
I have a Photosmart 5520 series printer - I've had it for almost a year now. I've always had no problem printing or scanning. Out of the blue today, he scanned a letter from offbeat page 3 warped. I decided to turn off the printer and turn it back on. Then he started giving me this message:
Scanner communication cannot be established. Photosmart 5520 series [4EABA] is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image.
I rebooted a number of times, even tried to leave the app scan to desktop and back on, checked the WiFi connection, all good - still get the same message. I found an ad on this site with HP Scan doctor, but it was only for the PC, and this House is 100% Mac. Help?
(LAN on the router or wireless) network printer? You have DHCP on the router (it is by default) and whenever you turn on the printer, the router can give it a new IP address, and it will cause "communication error" because the computer looking at its in-memory data cache, is still talking to the printer on another address. You will need to wait a few minutes for the computer to re - discover the printer, or simply restart the computer.
If you know how to assign a fixed IP address on the router, do that it can avoid a lot of headaches like this. -
OfficeJet Pro 8600: Scanner Communication cannot be established.
Error message - scanner communication cannot be established. Running printing HP and doctor Scan and shows all go well. What to do next?
Hello
Thank you for using the HP forum. We suggest that your uninstall and reinstall the software FULL of features.
Please uninstall and reinstall the software COMPLETE features, follow these steps:
1. download and save the software COMPLETE features (do not install online)
Before you download, select your printer model correct, the operating system and the software features FULL.
2 uninstall the software from your computer
3. install the FULL feature software "saved".Hope that helps!
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iMac under Snow Leopard - SCANNER COMMUNICATION CANNOT BE ESTABLISHED: HP LaserJet CM1415fnw
iMac under Snow Leopard, reverend 10.6.8. New HP LaserJet CM1415fnw
Printer works, emailing and printing of documents wireless; However, scan has already worked.
I have my printer works wirelessly...
I've updated to the last s/w Snow Leopard by Apple as of today.
I cycled power on the iMac, and the printer HP several times.
On iMac error message when try to scan: SCANNER COMMUNICATION CANNOT BE ESTABLISHED: HP LaserJet 300 colorMFP M375nw is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image.
Hello
According to the error message, it seems like test software communicates with a different printer than the CM1415.
Open the HP Scan 3 application, located under Applications > Hewlett-Packard.
Click HP Scan in the top menu, then click Preferences.
Be sure to select the HP Laserjet CM1415 drop Scanners, close its window and click on the scan button.
You don't see any cdifference?
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HP Deskjet 2540: Scanner Communication cannot be established.
My scanner does not work. I am connected by USB. I've tried everything suggested by HP print and Scan doctor. I tried to uninstall and reinstall the software for the device, but it still does not work. I'm very angry because it worked fine for 3 months. I went out of town for the winter holidays and took my computer with me. I left my HP Deskjet 2540 to my apartment. Now that I'm back it no longer works.
Here are the mistakes doctor analysis gives me:
Driver error:
The scanning driver is unable to communicate with the product.
HP Scanner Twain error:
I followed the steps, he told me but even after restarting the computer of the Scan Doctor is unable to solve the problem and he just told me to come here and ask online. I really need this scanner set as soon as possible for my work in the classroom. It is very frustrating that my HP Deskjet 2540 broke shortly after buying it.
Too bad. Solved the problem by changing a connection of 3 USB-a USB 2 connection. For some reason any Scanner HP Deskjet 2540 cannot use via a USB 3.0 connection.
I don't know why it is exactly, but that's what I did and now it works.
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HP Photosmart 7515 Scanner communication cannot be established
All other wireless printing tasks work normally. I recently installed McAfee Security Center.
Go to www.hp.com/go/tools and run the diagnostic utility scan. What did he say?
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I'm about to pull out my hair!
My HP Photosmart C4150 all-in-One printer/scanner/copier will SCANNER is no longer. I uninstalled the printer in the hope of re - install and fix the problem, but now I can't re-install. He tells me I'm the operating system (Windows Vista - 64 bit OS) is not compatible.I remember that I kept getting error messages when Microsoft Updates running on my computer and I followed some "fix" for the error to go away in a few months. I think I should have done something to mess up my driver?I'm not computer savvy so I hope someone out there can help me get my printer, re-installed and the scan option to work again.It seems to me have tried every download from the HP Web site, and nothing seems to help!Hello
1 did you change your computer, after which the issue started?
2. are you connected to a domain?
3. have you downloaded the correct driver version?I would recommend that you download the correct driver (Vista 64-bit) from this link and check if that helps.
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=1832919
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I have an All-in-one, copier, scanner... etc. When I try to scan from my scanner to my computer documents, he said there is no scanner available.
first make sure you if made yo installation has finished, if so make sure the WIA (Windows Image Acquisition) service and the shell hardware detection are with the following settings...
Startup type: automatic
Service status: started...
To open these services you press the windows and R and then write services.msc and look for...
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My HP all-in-one is model 6700, wireless internet. Microsoft Community Forum has a growing list of people with Windows 10/HP Scanner problems. I, too, have spent hours and hours trying the methods suggested on the Windows site and the HP site. Nothing helps. Work of the printer, fax working but scanner can not find my HP laptop and laptop does not detect the scanner. Absolute frustration. Do something people, please!
Hi @SuzieQ_835
We would suggest you try this:
Please uninstall and reinstall the FULL features software follow these steps:
1 uninstall the software from your computer
2. download and save the software COMPLETE features (do not install online)The following resources will help you:
HP printer install wizard for Windows
http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe3. install the FULL feature software "saved".
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
Hope that helps! -
I can print wireless from my iPad to my printer/scanner HP Deskjet 2540, but cannot see how to scan from the email on my iPad unit. Is it possible to download the control panel scanner/copier on my iPad?
Hello
You can scan using the HP all-in-One Remote app, available for the App Store.
You can find a step by step instructions below:
http://support.HP.com/us-en/document/c02486319/
Shlomi
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4315xi-HP all-in-one: use scanner 4315xi hp Windows vista operating system
I just upgraded my desktop computer Dell 5100 from XP to Vista Ultimate and found the drivers for the print side and it works. Can't get scanner with Vista. Roger Black
Hello @rblacj ,
Welcome to the HP forum.
I understand that you have problems of analysis after the upgrade to windows vista.
I want to help you.
Something must not have installed correctly.
Try to run the HP print and Scan Doctor.
I also noticed that two updates, you have those installed?
HP Officejet 4315xi all-in-One printer - software & drivers
Please let me know if you need more assistance.
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I have a hp type copier printer scanner hp 1355. I need a driver (software) for this. If the HP all-in-one device is not suitable for use on WINDOWS XP, is it possible to use hp 1355 in the WINDOWS XP operating system? Thanks FOR YOUR HELP.
Hey Fed-Up-with-HP,
Try using the brush included in the CD or download. Let me know what you find?
Of the Original installation CD:
1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. run the uninstall_L4 (exe or Bat)
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
9 download drivers and full software features
10. run the download to reinstall the printer
If the software has been downloaded and extracted to your system:
1. type % temp % in the field of race
2. Locate and open the folder starting with 7z (example: 7zS2356)
3 open the Util folder
4 open the CCC folder
5. run the uninstall_L4 (exe or Bat)
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
9 download drivers and full software features
10. run the download to reinstall the printer
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HP PSC 1410 all in one printer scanner does not work
My printer, HP PSC 1410 all-in-one works fine as a printer, a scanner and a copier until I had a virus and had to reformat. I have the original HP for the printer drive, downloaded the software undated and have loaded, deleted and reloaded the software 20 times. The printer and copier works well. Microsoft appears saying that scanner drivers are not certified, etc. and I can't scan to work. I had put in hundreds of hours trying to get this to work. I am 71 years old and I already have the computer work for my company 18 years ago. My inability to solve this problem that bothers me more than anything else. I need some young soul to help me that whip. I don't buy a new computer or upgrade to Windows 7 until I fix this. It has become a challenge, but I need help. Kenny:
Hi KennethPlaisance,Method 1: HP has created an update to update the driver to scan and fix the problem. Check if it helps you to fix the problem.For more information, see:Method 2: Use the diagnostic utility scan to fix the problem automatically.Visit this link to download the utility: -
I'm trying to interface a new HP laptop that has a 64-bit (HP Pavilion dv6-701) operating system and running the operating system Windows 7 on a HP All in one series F310 printer / Scanner
HP staff helped get printing to work via a 6980 HP printer Driver software download, try to download the software 310 driver didn't work so we tried this driver 6980 credits and print function works now
However I can't scan a document on the laptop of the 310, when I attmpt one scan, I receive an error message
Given that the printer uses a generic driver and is not a software that is supported on Windows 7, you can scan only programs such as paint, Windows Fax and Scan and image viewer.
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I have a HP Officejet 7300xi all-in-One printer scanner fax
The Hp Solution Center does not open. When I double click to open it a message indicating "no HP devices have been detected. HP Solution Center will close now. I tried to uninstall the program and then reinstall it with no luck. Nobody has solved this problem?
Thank you for your concern. I contacted HP through a chat session and received the information below to try to remove and reinstall. Well so far it seems to work. If someone else is having a similar problem, they should at least try this method.
Here are the steps to manually uninstall.
(1) unplug the printer from the computer or network.
2) click on the Windows button on the computer.
(3) type folder in the box and press ENTER to open it.
(4) locate and click 7zs2b7.tmp file to open it, if not, check for any file starting with 7z.(5) open this folder and then find the Util folder and open it.
6) double-click the CCC folder to open it.
(7) double click on Uninstall_L3
NOTE: For 64-bit, the uninstall file will look like and Uninstall_L3_64 for 32 bit, it will be Uninstall_L3Now, restart the computer and reinstall the driver software of all the features by using the link below.
The document reads "HP Officejet and Photosmart full feature software and drivers.
Download as follows:
===================Click on 'Download only' option and select 'save '.
Save the file to your desktop.
When the download is complete, double-click the downloaded file and select "Run". This will install the all-in-one software.
Once the installation is complete, restart the computer.
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