Scanner communication cannot be established.

I have a Photosmart 5520 series printer - I've had it for almost a year now.  I've always had no problem printing or scanning.  Out of the blue today, he scanned a letter from offbeat page 3 warped.  I decided to turn off the printer and turn it back on.  Then he started giving me this message:

Scanner communication cannot be established.  Photosmart 5520 series [4EABA] is currently unavailable.  Make sure that your device is turned on, check the connection and make sure that your network is working properly.  If these conditions are correct, restart the device and try to scan the image.

I rebooted a number of times, even tried to leave the app scan to desktop and back on, checked the WiFi connection, all good - still get the same message.  I found an ad on this site with HP Scan doctor, but it was only for the PC, and this House is 100% Mac.  Help?

(LAN on the router or wireless) network printer? You have DHCP on the router (it is by default) and whenever you turn on the printer, the router can give it a new IP address, and it will cause "communication error" because the computer looking at its in-memory data cache, is still talking to the printer on another address. You will need to wait a few minutes for the computer to re - discover the printer, or simply restart the computer.
If you know how to assign a fixed IP address on the router, do that it can avoid a lot of headaches like this.

Tags: HP Printers

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