HPG62 freezes with opening stop or restart on any OS - HDD and RAM pass all the tests.
I have a HP G62 Notebook PC with a product XX165EA #ABV number with me. All material on the inside are original parts (RAM, HARD disk, etc. were never replaced so far)...
I was running last Windows 8 on it and it would always freeze at the moment I click on stop or restart. I left it like that in for like 30 minutes to see if it comes back, it doesn't. Nothing else that hold the power button until it turns off would work.
Suspect a hard drive problem, the first thing I wanted to do is to backup my data. So, I had a version of Ubuntu 10.10 NetBook edition (I try to stick to the basics as far as possible when you back up data on the last moments). Once I've saved data and decided to restart to solve, samething happened. Complete freeze.
Suspecting that the affected hard drive the laptop this way, I turned off and removed the hard drive and tried. Still happens.
Tried to remove the RAM and mounting module to another location. Still happens.
Run the hard drive HP (quick and full) and the test of memory, that both run successfully without errors.
Removed the CMOS battery, forcing a reset CMOS of laptop. Still happens.
Anything left to troubleshoot?
Scan is stuck at 52%.
I bought a copy of Windows 8.1, all hard drive formatted and installed. The problem of gel seems to have disappeared.
New copy of windows 8 did not work. It kept freezing. 8.1 only solved!
Tags: Notebooks
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