hpPhotosmartPlusB209: queue blocked

I have print queue problems. At the beginning I solved by stopping and starting the service of spooling print. This caused many of the docs stuck in print. However there are still a few docs stuck in the print queue and the solution of spooling print no longer works. Nothing will be printed at this point. Also, I downloaded the Print and Scan doctor, and he repeated to me that it will not work until I have install a program of complete solution. I did it several times, but the print doctor keeps telling me that I must do this. Thank you very much.

Did you physically remove the job to the spooler folder files once you have stopped the service?  I'm guessing that you are running Windows.

  1. Turning off the printer
  2. Click Start, type services.msc in the search field (or use run if you run older Windows)
  3. Open services.msc
  4. Find the print spooler service, right-click, and select stop.
  5. Close the service window and use Windows Explorer to go to C:\Windows\System32\Spool\PRINTERS.
  6. Delete the files in this folder - here's your stuck jobs.
  7. Restart your computer.
  8. Turn on your printer.

Tags: HP Printers

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