OfficeJet 6500aPlus: cannot print - queue blocked in Documents

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• HP OfficeJet Pro 8610: Print spooler list 0 documents pending after you have sent the print job - isolated

  Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.

  The other two computers cannot print documents from any product of MS Office, but they can print the following file types:

  .jpg
  .PNG
  .gif
  . TIF
  txt.
  .PDF

  The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.

  Two computers, problems are running Windows 7 Pro 64 bit.

  I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.

  I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.

  Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.

  Hello @tshimkus!

  Thanks for posting on the HP Forums!

  I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having.   Please follow this link for Officejet Pro 8610 do not print documents from MS Word.  In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.

  I hope that this provides a resolution for you also!

  Let me know how it goes!

• OfficeJet 5740: Cannot print duplex automatically and can not connect wireless

  So, I recently bought a new laptop for academic purposes. Back in September, I bought the HP Officejet 5740 because it could print wireless and can print double sided also.

  Everything worked perfectly fine when I was using Windows 8. In microsoft office, that I could see the option to print double-sided and had no difficulty, printing or the connection to the wireless printer.

  Then, I upgraded my computer to windows 10. I downloaded the hp driver and tried to add the printer several times and did not get it to connect successfully. Moreover, I see more two-sided printing option. I have the option to print one, or to manually return the documents to make it double sided.

  I downloaded the driver installed the printer and uninstalled the printer a LOT, a LOT of time with nothing doesn't. Please help me. I really only print in powerpoint and word, so it is very important to have this ability.

  For the connectivity problem, I would say the Print and Scan doctor, you can download it from HP to http://www.hp.com/go/tools.

  For the duplex issue make sure the duplex module is selected.  Click on start, devices and printers, click with the right button on the Officejet 5740, select printer, device settings, both installable and set properties automatic duplexing on installed unit, apply, OK.

• OfficeJet 4635 - cannot print in Windows 8

  I installed the OfficeJet 4635 successfully on my Windows 7 and XP machines by using the wireless network.  I installed on my Windows 8 machine using the full features of hp.com driver, can see the printer but cannot print.  I ran the print and Scan Doctor whenever the error that the driver must be uninstalled and reinstalled.  I finished this process 3 times now.   What else should I try (in addition to resume the printer?)

  Hi RPG_78,

  Welcome to the HP Forums!

  I understand that you can not print in Windows 8.

  I suggest a different manual uninstall. Then use our printer HP install wizard for Windows for a re - install.

  Hope this helps, thank you for posting.

• HP Officejet 7612: Officejet 7612 cannot print pdf

  I just installed my 7612 and it print all types of documents with the exception of the PDF.

  I tried the suggestion mentioned on the Web site (goto print the PDF-> advance-> 'Print as image'.

  Unfortunately it does not work at all.

  When I click on print, it back to my document pdf rather than see the transformation print % bar.

  Help, please.

  Completely remove Adobe Reader on your computer. Now, go to the Adobe site and download and install Adobe Reader DC. Try now.

• HP Deskjet 3050 printer. Cannot print pictures from my documents.

  What can I do to print images of my documents I hav a HP Officjet 3050

  Moved from IE8, Internet Explorer - XP

  Original title: print My Documents, I have a HPDeskjet 3050 printer, why can't I print images of my documents

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=4066452

  assistance troubleshooting for your printer.

• HP Officejet 5740: Cannot print from Windows 10

  Since the upgrade to Win10 I can no longer connect and print from my Officejet 5740. Other machines / devices in the House (not Win10) can print very well. The printer always showed "offline". I tried to remove and re-add them, but it doesn't give me the 'DIRECT' option - I can get into my router wireless WPS PIN (by the other responses on this forum), but it says it cannot connect.

  Any other suggestions?

  Thank you

  Hello

  Nothing wrong with your printer, please DO NOT touch to him. To repair your computer, please download the software package and the following driver and install on your machine Windows 10:

  http://ftp.HP.com/pub/softlib/software12/COL55955/MP-134701-2/OJ5740_117.exe

  Kind regards.

• HP Offijet Pro 8610: hp OfficeJet 8610 cannot print using Standard user

  Dear support,

  I have new HP Officejet Pro 8610 (series [personal information deleted]
  ), connect through a cable as follows: printer---> Switch---> Laptop1, Laptop2, etc.
  All laptops and PCs using Windows 7 Pro x 64 and I have installed the printer driver by using the original installation of the driver CD. The issue is that user with administrator privileges can print bau standard user cannot.
  I already tried the scann doctor:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/...

  but no luck. Scan Doctor it can print the test page,

  but when I tried to Printe test page:

  

  tried to print from outlook:

  

  I tried uninstalling the driver and reinstalling using two administrators or standard users do not have the chance.

  Help, please.

  Hi @hehe001,

  Thanks for joining the HP Forums, I see that you have worked with the great Bob_Headrick. I know that Bob knows his stuff, so I don't know if my contribution will be useful but that's nothin' '.

  At first I thought maybe it was the program, but after some research, I feel, the question may be the driver himself. Please try to use the 8600 as another pilot.

  How to assign other print in different Versions of Windows drivers.

  The link above will guide you through the steps to assign a different print driver, I ask that you choose the 8600 if available, and if not, you can install the base driver 8600 here;

  OJ8600_Basicx64_1315.exe - for 64-bit operating systems

  OJ8600_Basicx86_1315.exe - for 32-bit operating systems

  Is my version of 32-bit Windows or 64-bit?

  Please don't forget to let me know if that fixes the problem or not. Thank you.

• OfficeJet 6500 cannot print in dark black

  Recently my Officejet 6500 was able to print in dark black.  If I print something that has gray in it, it can print the gray, but black comes out white.  Color printing very well.  In this case if I print from mac or windows.

  I tried to print a report from print quality, but none of the black appears, as the colors.  Also, if I try to make a copy in black and white of something, I just get a blank page.

  I tried to reset the printer to turn it off and unplug the unit for 30 seconds; did not help.

  I tried to replace the black cartridge with a new; did not help.

  I tried to clean the print heads; did not help.

  Any ideas?  What could cause this?

  Are you using genuine HP ink cartridges not refilled? I would look at this document here. It addresses the issues of quality of printing to your printer output. It will give you the different troubleshooting steps to try to try to resolve the problem you are having with the printer. When cleaning the print head via the utility I'd do all levels of cleaning if it proposes to achieve an intermediate and advanced level one as each cleaning is more energetic in trying to remove cause obstruction of nozzles.

  If you reach the end of the document and are still unable to print, I would then do a manual cleaning of the print head, as stated in the user manual in paged 231 - 235.The reason to do a manual cleaning is to ensure that the accumulation on the print head is not the cause of the issue of the print quality. I would also like to wipe the contacts inside the print head where the cartridges sit to ensure that he has does not accumulate here it is the source of the problem. 148 to 151 pages show how to manually clean the cartridge contacts too.

• HP Officejet 4630: Cannot print photos on paper 4 x 6

  I am trying to print a photo 4 x 6 and I get a message saying "HP Officejet 4630 (network) has a problem that requires your intervention.  If I put a picture on the printer to copy, it prints a copy but will not let me print a photo stored on my computer.   I selected the paper of 4 x 6 size.  Can someone tell me what I do wrong?

  Hey @dia1126,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing photos from your Windows 8 PC to your Officejet 4630 e-all-in-one printer. I can help you with this, but this error message suggests there is an error on your printer when you print. Could you please let me know if you have messages or lights on the printer after trying to print? Once I know that I will be better able to help you.

• OfficeJet 5745: Cannot print after update of Windows 10

  I've updated to Windows 10 and now have problems printing.  Help!  I've done all the troubleshooting, coil status stuff!  I'm used to be able to print from the internet, scanning to my computer or email and print wireless from my phone.  I now can not print anything!  I tried to install Windows updates.  Should what printer I configure default network or regular?  Use the printer pdf microsoft thing?  I am desperate... saved my bank statement online (pdf) to my documents and it would not print the Bank or my documents!  Before this I had problems after that my hard drive crashed and I got a new hard drive.   When my hard drive crashed I was using WINDOWS 10 and everything on the big printer worked; they sent back with new hard drive on windows 8.1 and I had I thought that the upgradew would solve the questions.   I could print and scan but no wireless for my phone on the new HDD in windows 8.1 and upgrade to 10 thought would solve my problems, but now it's worse... Help!

  Hi @savra,

  If your computer is connected to the printer on a wireless network, you do not want to send print jobs to the network printer.

  Here is a support document to help with printer after Windows 10 upgrade problems - after Windows 10 Upgrade, printer problems occur.

  Aside to make sure Windows updates are up to date, there are a few other updates that can help with printing.

  Microsoft has released an update that is supposed to help with wireless printing - Cumulative Update for Windows 10.

  There was also an update for Adobe Flash Player in Internet Explorer and Microsoft Edge who can help get this impression of your bank's site - Update for Adobe Flash Player.

  Please let me know how it goes.

  If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Envy 4500: Cannot print Photos and large documents on my HP Envy 4500 all-in-one printer

  Hello

  I bought my Hp Envy 4500 all in November last one. It worked like a charm for the first 2 months. I tried to print photo 4 x 6 a day. 2 first impressions were good, and the third image has begun to fade from the half. Documents not threatened by more than a few pages. I tried to uninstall/re-install, printing via USB, set static IP address on the print and followed by other solutions on this forum. I was lazy to lift a question myself on this forum. Now, I'm totally frustrated and disappointed by this product, I wanted to just try my luck.

  Help, please!

  Thank you

  Fox

  Hey @Kvelrajan,

  Welcome to the Forum from HP Support.

  I understand your ENVY 4500 HP e-all-in-one printer is not printing documents to the end and there is a print quality problem when you print photos.  I would like to help.

  I have some suggestions that can solve these problems.

  First, I recommend that you only perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Click on the title of the following article:

  HP printers - HP wireless built before 2010 printer print a partial Page or fails to print all Pages in Windows 8

  Try Solution two.

  If this clarify two questions, great!  If this solves the problem of document but still the problem of print quality with photos, click on the title of the following article:

  Printer prints a blank Page or does not print black ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series

  Work your way through the Solution one and go until you are satisfied with the print quality.  Test photo print - does clarify the issue of the photo?

  Please let me know the result of your troubleshooting by responding to this post.  Feel free to click on the "Thumbs Up" icon below, if I solved your problems.

  Have a great day!

• OfficeJet 4630 cannot print from Word 2013

  Hello!

  I bought a printer all-in-one Officejet 4630 a few months ago, and all went well until a few days ago: all of a sudden, I was unable to print Word files (2013), or Notepad files ("the parameter is incorrect" message).

  Printing of PDF files and anything from the Web works fine.

  I did not make any significant changes to my computer or a printer.

  I am running Windows 8.1 on a HP Pavilion laptop.

  I tried to uninstall and reinstall the printer several times.

  I ran printing HP and doctor Scan, and it tells me to reinstall the device software, what I do, without result.

  I checked each forum help on the subject.

  Nothing works.

  Anyone, anywhere, has a solution to this problem?

  Hey @LadySteph12,

  Welcome to the Forums of HP Support!

  I understand that you get the error message "the parameter is incorrect" when you try to print Word and Notepad on your computer Windows 8.1 to your HP Officejet 4630 e-all-in-one printer. I would like to work with you today with the resolution of this problem. At this point, it is not a conflict of driver on your Windows computer.

  Step 1: Uninstall the drivers:

  In order to solve this problem, I will need you to have a nice clean slate to work with. So, I'll have you uninstall the drivers for your printer. To do this properly please follow the steps below.

  1. Open the Start on the computer screen by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Once your start screen is open, simply type programs and features
  3. Click on programs and features to open it
  4. Once the list of programs fills in the program programs and features, scroll down until you see 4630 Officejet full series or the base driver package and Uninstall it.
  5. Once your bundle of software and the printer driver is deleted, go to the next step.

  Step 2: Delete the Temp folder:

  1. Open your Start screen again by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Under your start screen, type run. Click Run to open it.
  3. In the run box, type %temp% , and then click OK
  4. In the Temp folder, select Ctrl + A at the same time on your keyboard to select everything in the folder. Select "delete" on your keyboard. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  5. Once your temporary files are deleted, close the Temp folder.
  6. On your desktop, right-click on the recycling bin and left, click "empty recycle bin"

  Step 3: Reinstall the drivers:

  1. Please select the following link to download the appropriate drivers for your printer again: e-all-in-one HP Officejet 4630 Printer series full feature software and drivers
  2. Once downloaded, let the installation program to run
  3. Follow the instructions on the screen to reinstall your printer.

  If you need help with the reinstall, please see:

  Setting up the printer on a wireless network for the HP Officejet 4630

  Install the software of HP Print to a USB connection in Windows 8

  After reinstalling your printer, try printing from Word or Notepad. If the error "the parameter is incorrect" pop up once again, proceed to the next step.

  Step 4: Adding a driver replacing:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "devices and printers".
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your Officejet 4630 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Officejet 4630
  14. Click OK
  15. Finally, right click on your Officejet one 4630 more time and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  18. Press apply and OK
  19. Then try to print from Notepad or Word.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• My officejet 7500 cannot print with my iphone

  My new officejet 7500 print with my iphone first days... but after I cancel some iphone the printer does print more.  you need to reset my printer?  I try to use another iphone... is the same...

  Hey kennethwk

  Here are some measures you can take to try to get your iPhones reprint

  1. Unplug your router and your printer from power. Cut your iPhone (completely off, not only locked.) Wait 30 seconds
  2. Plug in your router. Expect that your router is entirely online (usually takes 30 to 60 seconds)
  3. Plug your printer. Wait until it returns to its home screen
  4. Turn your iPhone
  5. Try to print

  Hope this helps, if not, let me know

• HP Officejet Pro 8610: Printer says "Blocked by the administrator", I can't make any changes

  I can't make changes to my printer.  He said: "this feature has been locked by your administrator or the person who set up the printer."  I am the sole owner of this printer, I don't know how this setting is enabled, but I need to be able to change the settings, so I can connect over the Internet to my father's House.  Thank you sincerely KD

  When I access the settings it won't let me reset it.  It reads "service has been locked by the administrator or the person who set up the printer."  Please send additional information.  Thank you for your help.  KD