4500 envy: Envy 4500 printer not

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• HP Envy 4500: Printer not found error message

  Just hooked up this printer to a Mac Mini end of 2012 4 GB of ram, processor 2.5 GHZ of Intel, IOS 10.11.5 I get the error message "printer not found."  Still printer is plugged into the USB port and marked as default printer.  Have to pull plug - n-new power printer, then it works.  Please let know us, I downloaded the drivers did I miss something?

  PS Site Web HP says printer out of warranty in 2015.  For 3 years we have used just like a copier to a company.

  Download and install this: http://support.apple.com/kb/DL907
  
  Then, reset the printing system:
  
  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• HP Envy 5530: Printer not closing

  Sometimes the printer will not stop. I press the power button / stop and it will work for cut you during a certain time and then freezes. Then I have to unplug it to stop it. This happens more often than otherwise.

  Hello @Rocky4052,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the problem of response of power button that you experience when you try to stop your HP ENVY 5530 e-all-in-one printer. This problem may be due to a problem power or a problem of programming within your printer Firmware. Can I please you follow the steps below to isolate this problem and fix it.

  Step 1: Check of power:

  Please plug your printer directly into a wall outlet for power. Power strips and surge protectors can cause your printer not responding correctly. Once your printer is plugged directly into an outlet please test. If the problem persists, proceed to the next step.

  Step 2: Perform a power reset:

  1. Turn on your printer
  2. With the printer on , please unplug the power cord to the back of your printer
  3. Leave the power cable disconnected for 60 seconds
  4. After that 60 seconds plug back power cord in
  5. Your printer should start up on its own

  Once the printer lights please test your machine to make sure it works. Should everything work properly please press the power button on your printer to powercycle the machine and check if your computer turns off as per normal. If "closing" issue persists, proceed to the next step.

  Step 3: update Firmware:

  The Firmware is the internal programming in your printer. Is there an internal corruption in your printers Firmware, it can cause performance within your product. Therefore, I would like to confirm that your HP Envy runs the latest version of the Firmware. Please click here to download the last Firmware update. Once the download is complete, please follow the guests to the screen to 'send' the Firmware for your printer. Once the Firmware in your HP Envy also attested to date please test your machine. Once you confirm that your machine is running according to the normal, please use the power button on your printer to powercycle the machine. If the "closing" issue persists, please proceed.

  -Source

  Please reply to this message with the result of your troubleshooting. If the problem continues then a Semi full Reset programming may need to be performed on your machine. I can't wait to hear strings attached good luck!

• HP envy 4500 prints not windows 8. Think that it prints, but it doesn't.

  I'm trying to print from my Toshiba laptop running Windows 8 for my HP Envy 4500 wireless. Worked very well for my ipad, worked very well for my desktop and laptop computers running Windows 7. I've uninstalled and reinstalled the driver of printer 5 times. Printer is recognized, has an IP address and print an internal test page. When I print to it from my machine Windows 8, the file goes into the queue, gets a port and then disappears as if it was printed. Nothing prints. Please help, it's SO frustrating.

  Hello

  I understand that you have done the process several times, and I definitely understand how that can be frustrating. I was wondering if you tried HP printer installation wizard to reinstall because it can often install things missing if this is the case here. If you have not tried, but I would like if you could try now and we can go from there if the problem persists. Thank you!

• HP 4500 Envy: Envy 4500 print not downloaded fonts

  Recently, I downloaded a new font to use in Word, Roboto slab.  I find that I can print only this after you have saved the file in pdf format. I can't print the Word with Roboto slab doc.

  The envy not print the downloaded fonts, specifically, Roboto slab?

  Thank you!

  Hey @kywassell,

  I'm glad to see that you can print at least when you save the file in PDF format and this is a major investigation that other clients may also ask you please click the "accept as Solution" If you feel helps you to this post, or could help others.

  The printer does not support downloadable or scalable fonts. Roboto slab fonts are downloadable and therefore would not work. My Sources are as follows,

  Print specifications

  Print language

  HP PCL 3 GUI

  HP Deskjet, Officejet from HP, HP, HP Business Inkjet color inkjet - 3 PCL and PCL 5/6 functions and different...

  

  See you soon!

• HP ENVY 5530: HP ENVY 5530 print NOT in win 8.1

  Is it a good solution for the bottom yet? This happened for months and still no solution. I bought this printer 4 days here were many of online recommendations, but these have been overshadowed by the below:

  New printer wireless HP ENVY 5530 bought 2 days ago. Does NOT print a single document in Windows 8 or 8.1. It's scanning perfectly, I can also print from my HP eprint App Android perfectly. The printer is showing as connected and working properly (as evidenced by the ability to print from the device).

  The printer accused that I try to print a Word, the message printer box doc, when clicked, shows me the document sent to the printer, and yet it sits there for about 3-4 seconds then... DISAPPEARS and no document comes out of the printer.

  I tried all bugs below:

  LEVEL 1:
  Uninstall the printer software

  • Rename the HPBXPSRENDER. DLL to HPBXPSRENDER. OLD, (located in C:\Windows\System32\spool\drivers\x64\3 for 64-bit and C:\Windows\System32\spool\drivers\w32x86\3 for 32-bit)
  • Reinstall the printer software

  Result: FAIL - there is NO HPBXPSRENDER. DLL

  LEVEL 2:

  • Unplug everything, leave for 60 seconds, plug back in

  Result: FAILURE

  LEVEL 3:

  • Disable firewall

  Result: FAILURE

  Hey @Aaaaaahhhhhhhhh,

  Thanks for getting back to me on this subject. At this point I'll have to charge you another driver on your Windows computer to fix this. Can I please you follow the steps below.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers. Click on devices and printers to the start
  3. Under devices and Printers window right-click on your HP Envy
  4. Left click on printer properties
  5. Click the Advanced tab
  6. Click new driver
  7. When the new window driver opens just hit "Next" until you see a list of manufacturers and Printers
  8. Select the manufacturer HP
  9. Select the Deskjet 6980 printer. If the Deskjet 6980 does not appear in the list of available printers, select "Windows Update" on the bottom. Once the update is completed, you will be able to select the Deskjet 6980
  10. After you select the Deskjet 6980 hit "Next" to complete the wizard again pilot
  11. Under the printer properties window, select apply but do not hit OK
  12. Select the general tab
  13. Rename your printer to the HP Envy 5530
  14. Click OK
  15. Right click on your HP Envy , one more time, and left-click on Printing Preferences
  16. Click the paper/quality tab
  17. Click on the drop down menu 'Normal' for the print quality on the bottom right and change that to "Normal Fast"
  18. Click apply and then click OK to save the changes
  19. Close Devices and printers

  Now that the other pilot has been successfully added to please test print to see if the problem is now resolved.

  Please let me know if this procedure works for you. Good luck!

• HP 5530 Envy: Would print not; Software reinstalled now printer will not connect

  I printed 2 pages of a document and another need.  When I went back to try to print again, it got stuck and would not take the step to go to HP ePrint.  I tried 2 other times.  Then I cancelled all print jobs 3 and tried to print something different.  Jobs canceled is stuck trying to cancel, and the other document would not print.

  I checked the edits and reinstalled the printer software.  Then I unplugged the printer, and it wouldn't reconnect.

  I uninstalled the software, reinstalled, printer does not connect.

  Restarted the computer, printer does not have to connect.

  I had this problem before, but not for a while.  I guess it's a problem with Windows 10.  I was going to make the resolution of the problems, but it is configured for Windows 8.1.

  I ended up going to the support page for my printer, so the link that you sent in step 3 of solution 1.  I looked through the help desk, but they do not have my problem.  Then, from there, I stopped using these steps and went to the software and drivers link to see if something was missing.  It shows all of the software I have access to, but it is not very clear from this first page on what I actually need to add.  I downloaded the HP Printer Wizard and follow these steps, and now my problem is solved.  However, at the end of step 2, he said that if my printer was connected to the radio, I should stop troubleshooting.

  As I said before, it was not a matter of my printer is not not on my wireless connection.  When I double click the icon of the printer front and selected 'add a new printer' he would not this process.  The wireless never disconnected.  The rest of my computer just not see it.  While I was with the installation wizard, he says that most of the drivers were there but some elements were not, so that solved the problem.

  Thank you for your help.  Although not exactly what I asked, you still have the page that solved my problem.

• HP Envy 5530: Printer not found

  Hello

  I used to have a photosmart HP and it worked fine, but after a period of non-use, it is not found by my computer. Because she had no insurance, I was able to exchange for a want 5530 e - all - in - one.  However, despite the many attempts at opening up, this new printer is not found by my Mac pro, or my Samsung Mini.

  All three devices are correctly connected to the same wifi (BT Home Hub 3 router), but the printer is not found. When I printed the Network Configuration Page, it says "network - ready status" etc.

  Please could you help, thank you!

  Hi @DollisHiller

  I want to help you get your mac and Samsung to see your replacement printer. On the front screen of the printer please press the wireless icon. There are 4 icons in the upper part, the wireless is the second from the left. In the Menu arrow until settings wireless advanced. I would like to disable IPV6, arrow down to IPV6, and then select OFF.

  I saw the IPV6 interferes with the Hello Protocol several times, often time turning off this feature will solve the problem and allow the Mac to see the printer on the network. Once IPV6 is disabled try to add the printer again.

  If the problem persists, we will try to do a cycle of power supply, computer and printer.

  Follow these steps to turn off the router, Apple and the printer device.

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• HP Envy 4500: URGENT - HP Envy 4500 does not print with only a black cartridge

  Hello

  My HP Envy 4500 will not be black and white print with just the black cartridge. I want to use the color cartridge, which is almost empty. Result: my pages get printed in a greenish color. I can't select the option "only use black cartridge" in the print option either (it is disabled). I tried to delete the printer and re - install again but it doesn't change anything. I use a Mac with os x 10.6.

  I need to print important documents quickly, so any quick help is more than welcome!

  Thank you

  Gunther

  Use single-cartridge use the HP ENVY 4500 series with only one cartridge.

  Mode single-cartridge begins when an ink cartridge is removed from the distribution of ink cartridges.

• My toshiba laptop will not connect to my HP Envy 4500 printer

  Recently, I tried to connect my Toshiba laptop running Windows 8, wireless on my HP Envy 4500 printer. I am trying to scan something on my laptop, I did with the printer before. I have the remote app, and I have connected to the network the printer wireless displays in the wifi of my computer. However, when you try to get the printer to scan, using the option on the printer screen, it says that no device is connected, and to ensure that the software has been installed and this scan to pc has been activated. I opened the application on my laptop, in hopes of getting better results using what it was, but he told me that the printer is offline, if it was obviously on. I'm not entirely sure why the printer doesn't recognize my laptop, even if my laptop recognizes. I spent nearly two hours, disconnection and reconnection, as well as the printer off about three times. I'm about to uninstall the application and try to reinstall, but I'm questioning that results will be better.

  I don't see any other way to solve this problem, because there is no USB port to connect a USB cable don't, like myprevious printer and wonder if it is my laptop, not the printer, which is faulty. It works for printing, when it comes to other devices in my house, but I had problems same impression with my Toshiba before. I tried only with another scanning device: a desktop HP Pavilion Media Center TV PC computer. I'm starting to think that the scanner is broken to only other reognizing products HP and ask any advice to fix this problem.

  Hi AMakkei,

  Welcome to the HP Forums!

  I understand that you can't scan with your Envy HP 4500 to your laptop Windows 8, and I'm happy to help you with this problem of connection!

  To get help, I'll need to know the following information:

  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try go through this guide. A computer"not found" or a Message appears "connection error" during the scanningand let me know what happens!

  I hope to hear from you and have a nice day!

• HP Envy 4500: HP Envy 4500 did not warn me that he was out of ink--just print a blank page.

  My Envy 4500 printer showed black ink low level but still little available.  When I tried to print, just a blank page was produced.  This model tell you not that the ink is out?

  Hey @timmerhyll,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that you have a cartridge in your desire 4500 e - all - in - one printer that is low on ink, but has stopped printing. This printer will display a warning when the cartridge is low on ink, but continues to print if there is an entry ink in the cartridges or not. Most likely, the cartridge is empty, but this document gives an overview of the steps to fix the poor troubleshooting print quality. If this document does not allow the cartridge print cartridge then would need to be replaced.

  Please let me know if this resolves your problems or if you have any other questions. Otherwise, have a wonderful evening!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP ENVY 4500 does not print

  I purchased a 4500 desire. This is the second HP after buying two weeks ago another HP does not properly.

  My desire to 4500 will not load paper, I tried with a single page or a dozen, it's the same thing: the paper is not reached by the roll and it is not loaded in the printer.

  Certainly a bad experience with HP, I'll give back to the shop and asking another brand

  I solved issues