HX850 - no adjustment of the image when using netflix

Hello

Is it possible to adjust the picture settings when using netflix? All the buttons on the remote seem to be blocked when netflix is running. It is very annoying because I can't disable cinemotion making all movies look like they were saved by a kid with some * camcorder.

Adjustment of image quality with 'common' setting also does not affect the settings of the image when the netflix app is running.

THX!

Hello FA5_FLIP.
Welcome to the community of Sony and thanks for the post.

Setings photo on TV are not accessible when you watch Internet channels.

Fact the image appears in poor quality when the various videos of Netflix streaming and streaming of various videos like YouTube, Amazon etc. Internet services?

Are the same Netflix videos appear fine when transmitted in an another TV or computer?
Check if the speed of the Internet meets the requirements of 2.5 Mbps for SD videos streaming and 10 Mbps for streaming HD videos.

Try to update the Firmware of the TV to the latest version.

Try to separate the TV from Netflix account and even add a link to it.
Follow the steps below to remove the TV has Netflix.

https://us.en.KB.Sony.com/app/answers/detail/A_ID/32176

Thank you.

Tags: Sony TV

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