dirty scan image when using the charger - m225 printer

use of m225dw printer for 4 months now. scan of the magazine images have vertical lines all over the place in the document.  Please advise how to clean the part of the supply. I don't think I have the same problem when scanning using the glass. Please tell us how to clean the description step by step including feeder (?) for parts, etc.

The fix is usually very simple...

When you get the lines while using the ADF documents and not from the scanner glass, it is because there are a few pieces of paper/dust/something in the small drop of glass at the bottom of the glass.

Lift the cover and you will see this tape from a window, just under the side where the paper feeds.  Where is the scanner parks actually 'see' the paper as it rolls.

Carefully remove the pieces with a can of compressed air or a brush.  They line up right where the scratches are usually.

I had this problem with my 8600 before HP and found the answer here on the Forum!

WyreNut

Tags: HP Printers

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