I accidentally bought the creative cloud ($80), and I wanted to buy the $10, what I do?

Similar Questions

• I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?

  I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?

  And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »

  However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.

  I really wonder how I can work through this?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I bought a creative cloud membership and downloaded a few applications, but they are yet to come in the trial, why?

  Can someone tell me what I am doing wrong? I bought a years membership to creative cloud but when I check my apps they always say lawsuits.

  Also, try the suggestions in this document:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Problems using my creative cloud account. say I want to buy a plan, I have already...

  I plan photography to $ 9.99 per month, but whenever I want to use Lightroom CC repeat me my trial has expired and need to buy. Even if I already paid my monthly plan I follow instructions to buy, but to get the message that I already own the plan. So, I continue to go around and around in an endless loop. Someone knows how to fix the situation?

  Have you tried sign & sign of the CC of the preferred desktop app?

  Please refer to when I open my creative cloud application he asks me my serial number?

  software creation says cloud my free trial has expired, but I have a paid subscription

  Concerning

  Stéphane

• I bought Apple TV in India and I want to buy LED TV of the United States. It won't work or there is difference in the system PAL and NTSC?

  MY SIMPLE QUESTION IS IF APPLE TV BOUGHT IN INDIA WILL WORK WITH THE OTHER TV BOUGHT US AND USING IT IN INDIA AS THERE IS DIFFERENCE IN OS PAL OR NTSC. OF COURSE THE DIFFERENCE IS THERE IN TENSION, BUT FOR THIS, WE CAN USE A TRANSFORMER.

  You will probably need to change the plug but otherwise there is no difference, the Apple TV anywhere will work everywhere.

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED

  I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

  IF you won't use the old computer...

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi decoen,.

  Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.

  Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• Hi - I signed up for the Adobe Creative cloud monthyly and don't know where to find?  I bought the product, but is not a file to download? What I have to do to get it on my laptop &gt; how to find this &gt; thanks :)

  I signed up for the Adobe Creative cloud monthyly and don't know where to find?  I bought the product, but is not a file to download? What I have to do to get it on my laptop > how to find this > thanks

  Install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Use your desktop app to install your programs of cc.

• I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought the creative cloud composition and downloaded and installed on my computer. I tried to configure Adobe Acrobat 9 Standard, where he asked me my user name, organization, and serial number. They never gave me an option to add previously a U

  I bought the creative cloud composition and downloaded and installed on my computer. I tried to configure Adobe Acrobat 9 Standard, where he asked me my user name, organization, and serial number. They never gave me an option to add a user name or the organization previously, so I don't know what to put in these areas. I am also unable to find my serial number. I have received no email with a serial number in it and the list of products registered in Plans and section of my account page says "you have not saved products. Could - a member of staff if you please advise me about the installation of my product? I need the installation to download a school assignment in the next two days. Thank you in advance.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval for my pa

  I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment

  Hi Christophe,

  Please refer to the threads below where the issue has been addressed:

  CC has a fake email, can not change

  confirm/verify e-mail addresses for CC subscriptions

  Kind regards

  Sheena

• I use a Mac.  I "upgraded" to of LR4 LR5.  I don't want to be a member of the "creative cloud."  I just want to use the software that I bought, more precisely to load on my SmugMug account.  Is it possible to use an add-on for this?  Opening and L

  I use a Mac.  I "upgraded" to of LR4 LR5.  I don't want to be a member of the "creative cloud."  I just want to use the software that I bought, more precisely to load on my SmugMug account.  Is it possible to use an add-on for this?  Opening and LR4 were easy, but I think it's impossible without subscribing to CC.

  do you mean that you get a page Adobe Adobe ID, wondering like that? If you have followed my second just method?

  

  If this is the case, this isn't an obligation to subscribe to the CC, but just a completely - a free Adobe ID, email and a password which can identify you.

  In fact, it is the same name of username/password used to log-in on this forum.

• I bought but creative cloud still ask to buy and work as a trial

  I bought but creative cloud still ask to buy and to collaborate in the trial. How my work bought.

  Hi Mory,

  Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.

  Let us know if it works or not.

  Thank you

  Yann Arora