I accidentally uninstalled my CS6, and when I tried to reinstall it from my backup got the configuration error: 1... I can't seem to install, I have the license #.

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• My computer has been recognizing not my two printers. He says that the printer spooler was not working. So I uninstalled my printer and when I tried to reinstall I received a message that the RPC server is unavailable.

  My computer has been recognizing not my two printers (which I have had for years).  The message says that the "spools of printer was not working" when I tried to print.  So I uninstalled my two printers and tried to re - install.
  Then I get a message that the "the RPC server is unavailable".

  Hello Sue Strong,.

  Thank you for your message.  Let's try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.

  Click the (+) sign next to "Services and Applications" > select 'Services '.

  On the right, find and right-click "RPC Remote Procedure Call ()" > select "Properties".

  Select the "Recovery" tab, then successively in first failure, second failure, etc. "restart the Service"

  Validate the change OK
  Stay in the services menu.
  On the right, find and click on "Print Spooler" > select "Properties".
  Click on the 'Start' button and check the "Startup type" is set to "Automatic" and click OK.
  If these steps resolve the problem, click HERE for more information and troubleshooting techniques.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• KB973687___This update an update has failed, and when I tried to reinstall it from Microsoft Download site, it said that this update does not apply to this system.

  Update for Windows Vista (KB973687)

  Installation date: 26/11/2009 23:14

  Installation status: failed

  Error details: Code 80070026

  Update type: Important

  Install this update to prevent applications from sending too many requests HTTP, while a well-known Document Type Definition (DTD) is included. After you install this item, you may have to restart your computer.

  More information:
  http://support.Microsoft.com/kb/973687

  Help and Support:
  http://support.Microsoft.com

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• I uninstalled CD player and I'm trying to reinstall the drive as XI It to request a serial number and I have not one please advis

  I uninstalled CD player and I'm trying to reinstall the drive as XI It to request a serial number and I have not one please notify

  Hi martins28297741,

  Reader is a free application, does not require serial key.

  Try to download using this link http://get.adobe.com/reader/enterprise/

  Kind regards
  Nicos

• I have intalled Windows 10 and when I tried to open my pdf files I got this error message: Acrobat doesn't have its Basic DLL

  I have intalled Windows 10 and when I tried to open my pdf files I got this error message: Acrobat doesn't have its Basic DLL

  Hi edwinn24434551,

  You have Acrobat or Reader installed on your computer?

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  Kind regards

  Nicos

• I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

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  Providing you have Acrobat 9 installed in an operating system for which Acrobat 9 is compatible then you can use the feature.

  So, you need a scanner connected, turned on, and the software installed. Acrobat 9 "prefer" TWAIN drivers.

  Always visit the site of the provider of the Analyzer and download - install the latest version of the greatest software.

  n.b., The Acrobat 9.x product family moved in the middle of the "End of Support" year 2013.

  Thus, the family of products Acrobat 9.x is not compatible with contemporary operating systems.

  Be well...

• I tried to install the updates through microsoft updates and when I tried it said that I had to update the software update was growing up and when I rebooted, it said missing operating

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  am on win xp home eddition
  HP pavilion a810n

  any help would be much appreciated thx in advance
  Chirs

  Hello

  You can check this link:
  "Operating system not found" or the "Missing operating system" error message when you start your Windows XP-based computer
  http://support.Microsoft.com/kb/321626
  

• I installed Photoshop CS6 and when logged in on my Adobe ID to register, information "the key to this series is already registered" appears.

  I installed the version of Photoshop CS6 ESD, instalation succeeded. After that, I logged in my Adobe ID to register the software. When I pressed the option "Add a new product" and typed the serial key, the information appeared: "this serial key is already registered. "You can only register once. But the problem is that if it says that the software is already registered then why "Your product" section is empty and said "no product approved"?

  Can someone help me with this problem please?

  I think you are right to be concerned. A basic criterion is: has this amazingly cheap sale, substantially less than the price of the Adobe? You will probably need to contact Adobe (use CAT) to establish the situation. For example, some vendors sell volume licensing (which aren't supposed to be split) or sell the same license and more. But it can also be a simple explanation and innocent.

• I accidentally uninstalled my photoshop and illustrator cs6 - cs6 where can I download the software to reinstall

  I accidentally uninstalled my photoshop and illustrator cs6 - cs6 where can I download the software to reinstall

  Download the CS6 products

• I recently uninstalled mcafee security of my pc and when I tried to install another protection software, it says that mcafee is always installed

  original title: register

  I recently uninstalled mcafee security of my pc Vista Home Basic windows sound and when I tried to install another security software, said, mcafee is always installed how can I remove it please help

  Get rid of all remnants of McAfee with this tool.

  Correction of tool McAfee Consumer Product Removal triple
  http://service.McAfee.com/FAQDocument.aspx?LC=1033&ID=TS100507

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• Hello, I've recently upgraded to Illustrator CS6 and when I try to open an eps from illustrator, my computer tries to open it in preview trying to convert a postscript file. What is going on?

  Hello, I've recently upgraded to Illustrator CS6 and when I try to open an eps from illustrator, my computer tries to open it in preview trying to convert a postscript file. What is going on?

  You're my hero!

  Thank you!

  Kendal J Jempson

  Graphic designer

  6616 high chimney Dr S

  Mobile, AL 36695

  Homepage: 251.634.4854

  Cell phone: 251.545.6291

• Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

  Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

  Your CS6 is a license upgrade.  When she asks eligible version waiting for you identify the previous version that you upgraded as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• have subscribed to standard acrobat and when I tried the load down, I got as far as the screen of the installer to receive one or two percent and seems if being arrested have uninstalled nitro 9 and firewall does not prevent it

  have subscribed to standard acrobat and when I tried the load down, I got as far as the screen of the installer to receive one or two percent and seems if being arrested have uninstalled nitro 9 and firewall does not prevent it

  Hi Michael,

  Try to download it from another browser.

  Disable all third party such as antivirus spyware applications, and so on.

  See the following link for download Acrobat.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Please let know if it works

  Concerning

  Sukrit diallo

• I downloaded my CSDesignWebPremium and when I tried to mount the drive - a 'DesignWebPremium, _CS6_LS16.dmg' says error message not recognized

  I downloaded my CSDesignWebPremium and when I tried to mount the drive - a 'DesignWebPremium, _CS6_LS16.dmg' says error message not recognized

  (I use a MAC 2.6 GHz Intel Core i7 (16 GB 1600 MHz DDR3) OSX 10.7.5)

  Squasha9, it seems that the downloaded DMG is corrupt.  Where you downloaded the installation files from?  You can download a copy of produced CS6 downloadinstallation files.

• In the Xbox box, family cannot see my see and when he tried to add me error "he says that I am in another family."

  * Original title: Why can't my parents see me?

  Why when I open the family on the Xbox, I see my father-in-law in my family, but when he looks at the family, he can't see me, and when he tries to add me, he said that I am in another family.          

  I'm confused, please help.

  Hello

  Your Question is beyond the scope of this community...

  I suggest that repost you in the Xbox Forums.

  "Xbox a Preview program FAQ.

  http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

  'Home'

  http://forums.Xbox.com/

  "Xbox forums.

  http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

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