In the Xbox box, family cannot see my see and when he tried to add me error "he says that I am in another family."

* Original title: Why can't my parents see me?

Why when I open the family on the Xbox, I see my father-in-law in my family, but when he looks at the family, he can't see me, and when he tries to add me, he said that I am in another family.          

I'm confused, please help.

Hello

Your Question is beyond the scope of this community...

I suggest that repost you in the Xbox Forums.

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http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

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Tags: Windows

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