I am not a member creative cloud... I bought the bright room 6 DVDs of B & H... its giving me wrong os message when I know that it is not...

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• Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

• I am a member of creative cloud and bought the edition of students.  When I go to the Apps on my cloud he said "try."  But I bought it, I do not have a trial.  It should say "Download", not "Download Trial".  What I am doing wrong?  It is said that I paid

  Why am I not able to 'Download' cloud Apps edition I paid for students?  Everything he says is "Download Trial" or "Try" on my creative application of cloud.  I am frustrated because I paid for the full thing, not a trial.  Anyone know what I'm doing wrong?

  Then, I found a solution for my problem and maybe yours? It's the windows host file.

  If you cannot open the Web page and then reset the hosts file.

  • Launch an Internet, such as Firefox or Internet Explorer browser, and open one of the following links, depending on the version of Creative Suite:

    • CS5.5: https://activate.adobe.com/test
    • CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp

    If you see a successful test message (see screenshots below), you have access to the activation servers. Activation of the trial or from your software.

    CS5.5: Test passed

    CS6 and later versions: Test successful

    Still problems? Go to step 3. Reset the hosts file.

  • Reset the hosts file:

    Note: you may need to deactivate you security software to change your hosts file.

    Windows

    1. Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
    2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
    3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
    4. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
    5. Save and close the file.

  If you still have problems I suggest you have a look here

  When I open my creative cloud application he asks me my serial number?

• I am a member creative cloud but generator app DPS said that I need a serial number

  Hi

  I am a member of cloud creative adobe (charges apply). I am wanting to submit an application using the DPS App generator but it says currently

  Step 1. Build your application using the App Builder Wizzard DPS

  Step 2. Activate your application using your purchased serial number

  Step 3. Submit your app to the iTunes Store.

  Why is he still saying that I need a serial number when I am Member creative cloud?

  Thank you!

  You uninstall and Reinstall tool Builder and DPS Viewer? Also, it seems that we have to remove your existing version. Send me your DPS by PM app generator id.

• I am Member creative cloud and try to install Adobe After Effects and it does NOT appear in my

  I am Member creative cloud and try to install Adobe After Effects and he does NOT appear in my Adobe Application Manager (only 14 applications appear) help please!

  Your system does not meet the requirements. Read here:

  http://www.Adobe.com/products/AfterEffects/tech-specs.html

  Mylenium

• I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?

  I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?

  An error keeps poping up on creative cloud without work and it's really annoying that I can't use it anymore or even try anything at all.

  Help, please

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• Hello, I have a problem and cannot complete the installation of the creative cloud, signature of the photographer, has been convfirmado and I can not download some applications, the latest CLOUDS INSTALLATION GIVES ERROR 201, I DO NOT KNOW HOW to RES

  Hello, I have a problem and cannot complete the installation of the creative cloud, signature of the photographer, has been convfirmado and I can not download some applications, the latest CLOUDS INSTALLATION GIVES ERROR 201, I DO NOT KNOW HOW to SOLVE IT MORE.

  Error 201 & 205 & 206 & 207 or several U43 errors

  -https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

• I am a member creative cloud. I want to install the same applications from my laptop to my new desktop computer. I need to purchase another license? otherwise how do the same thing for my new desktop computer

  I am a member creative cloud. I want to install the same applications from my laptop to my new desktop computer. I need to purchase another license? otherwise how do the same thing for my new desktop computer

  I have it! Thank you

• My subscription Creative Cloud amounts and the teacher would not be repeated even after update payment information

  My subscription Creative Cloud amounts and the teacher would not be repeated even after update to payment information. I tried many times in the past two months, updating credit card information and I was never renewed. Subscription keeps saying expired beyond the 24 hour mark it says it will take. I have double and triple checked the information of credit card and have recorded several times. I also never get an e-mail confirmation or an e-mail saying that he had a problem. It is also very frustrating that it doesn't seem to be a customer service number to call especially for customers who have paid for the subscription of creative cloud. Help, please!

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I am a member creative cloud and I had to pay for it for 2 months but I can't use it! I tried to download Photoshop, Lightroom, Prime Minister, etc several times, but even if I am a member it downloads the trial version. As soon as I download it says that

  Hello

  I am a member creative cloud and I had to pay for it for 2 months but I can't use it and it drives me crazy!

  It downloads all trial versions, although I am a member and the trial expires on the day that I download it. It then asks me to buy it! I don't know what to do.

  Make sure that you have signed with correct email address

  Sign out, sign in | Creative cloud desktop application

  If the email address is correct then check your host file entries once

  Log, activation, or connection errors. CS5.5 and later versions

• I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not vali

  I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid.  Is there a way I can download a copy so that my license key will work?

  A download of Cloud will not work for a licensed version.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I am a member creative cloud, but trying to allow an error occurs

  I bought a full subscription of creative cloud directly from the adobe website. But whenever I try to license it says that it cannot find a subscription. I have the German version also.

  I couldn't find a redemption code, probably because I need for my subscription I don't really know what the problem is.

  Hi Nadine,.

  If you have applications installed on your computer, please follow the below help document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  For any other questions/error, please specify or post a screenshot.

  Kind regards

  Sheena

• Creative cloud shows I have 2 updates - 1. Photoshop cc 2015 & 2. Lightroom cc 2015. When I try to do it asks for my password and then rejects it. I clearly know ' cos I'm connected here with him. The reminder is as much as I remember with

  Creative cloud shows I have 2 updates - 1. Photoshop cc 2015 & 2. Lightroom cc 2015. When I try to do it asks for my password and then rejects it. I clearly know ' cos I'm connected here with him. The reminder is as much as I with reminds me that it is correct but is not not eligible and therefore do not allow me the updates. Cannot find anywhere to get help from Adobe other than the connection to a forum and ask. Anyone else has this problem and how can I solve it please? Thank you, Tom

  Remember that the password asking, it is NOT the creation of clouds or Adobe ID, the user of the computer, you must be and admin to install updates.

• There was a second creative cloud subscription. The money is immediately struck with two. Why? How to stop it?

  There was a second creative cloud subscription. The money is immediately struck with two. Why? How to stop it?

  Hi Andrey,

  I'll try to load an Adobe staff member, they can better help, we users like you. Be a bit patient, I'm sure someone will get back to you as soon as possible.

  Hans-Günter

• I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html