I am a member creative cloud and I had to pay for it for 2 months but I can't use it! I tried to download Photoshop, Lightroom, Prime Minister, etc several times, but even if I am a member it downloads the trial version. As soon as I download it says that

Similar Questions

• Hello how unsubscribe my account of cloud creative adobe? I thought that I had signed up for a month, but it seems to be renewed automatically.

  Hello how unsubscribe my account of cloud creative adobe? I thought that I had signed up for a month, but it seems to be renewed automatically.

  Thanks in advance for your answers!

  This is an open forum, not Adobe support... Click below

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi I was told to come to the support with the error number 16... for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi, I got to come to the support with the error number 16. for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi Omid,

  Please see the below help document to fix the error 16:

  Configuration error 16. CC, CS

  If the problem persists, please contact support:

  Contact the customer service

  Kind regards

  Sheena

• I am trying to reinstall photoshop that I pay for every month, but it says trial has expired and don't me want no re-download photoshop even if I have to pay for it.

  A month ago, my photoshop started to do glitches. Then I tried updating to the latest version. I did it and everything was fine. But now it says trial has expired and won't let me use it.

  I pay every month for Adobe, but he won't let me not re-install still the old version?

  What should I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Creative Cloud and Adobe again. Tips for getting started?

  Hi all

  I just signed up for Adobe Creative Cloud student (currently at College). I'll be launching a YouTube channel and start to scan my art, so I intend to begin learning Adobe Premiere, Photoshop and Illustrator first. Any suggestions for learning online resources would be great because I have no previous experience in these applications. I you thank all in advance and I am happy to be part of this community.

  -Lincoln

  These Adobe online resources:

  Learn Adobe

  You can also go to sites like lynda.com, phlearn and other education resources good reputation.

  Your college may offer some courses too much for learning design software.

• Adobe Creative Cloud Desktop still asks to pay for Photoshop

  For now, I like you uninstalled education Adobe Creative Cloud desktop application several times at the request of Patty-F and led - Z, but the problem is the same. I pay since November 11th for the Plan of the Adobe photography, but for Photoshop, I still have 20 days of use. Lightroom is going well. Help, please.

  I have an Apple MacBook Pro.

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Hi if one bought a creative cloud and uninstalled then how to install again?

  Hi if one bought a creative cloud and uninstalled then how to install again?

  Hello

  You can download the installer for Creative Cloud from here:
  Using creative cloud | Creative cloud to desktop

  Hope this helps!

• I was a member of the creative cloud and got a new computer. I tried to remove the creative cloud from my old computer, but it seems that my subscription has been canceled instead. Is there a way I can restart my membership?

  I was a member of the creative cloud and got a new computer. I tried to remove the creative cloud from my old computer, but it seems that my subscription has been canceled instead. Is there a way I can restart my membership?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  You can use the test on another computer.

• I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

  I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

  Hi Julie,.

  Please see the below help document to uninstall the application:

  Using creative cloud | Download, install, update or uninstall applications

  Otherwise, you can use the CC cleaning tool as well.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Kind regards

  Sheena

• I am a member of the creative cloud.  I had hard drive problems.  How can I go on redownloading cc lightroom and photoshop

  Hello

  I am a member of the creative cloud.  I had hard drive problems.  How can I go on redownloading cc lightroom and photoshop

  Refer

  Using creative cloud | Download, install, update or uninstall applications

• I am Member creative cloud and try to install Adobe After Effects and it does NOT appear in my

  I am Member creative cloud and try to install Adobe After Effects and he does NOT appear in my Adobe Application Manager (only 14 applications appear) help please!

  Your system does not meet the requirements. Read here:

  http://www.Adobe.com/products/AfterEffects/tech-specs.html

  Mylenium