I am running Windows 7 on a laptop Gateway. I have Norton 360 installed. I have 192 registry errors, screen freezes and the very slow progress. Help?

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  If it works in Windows safe mode, then you have a problem with other software, maybe a security software or a system driver that runs on your computer.

  It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls
  • https://support.Mozilla.org/KB/fix-problems-connecting-websites-after-updating

• Since installing windows 7 64 bit, several of my games are breaking, freezing and the very famous BSOD! All my drivers are up to date, I'm almost ready to do my jump back to xp.

  CPU intel core 2 duo e8400 3.00 GHZ

  8 GB RAM

  card mother nforce 780i

  graphics geforce 8800 GTS SLI running cards

  hostak1026,
  Are the games that you are running is compatible with Windows 7?  You can check the compatibility of Windows 7 site. You can also run games in XP compatibility mode.  If you have any questions at random with your games, then I suggest you clean boot your system and test it.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I click on Akamai Download Manager says of the window which opens, "413 header length too large."  How can I fix? I am running Windows 8 on a laptop computer and that you have turned off my pop ups.

  When I click on Akamai Download Manager says of the window which opens, "413 header length too large."  How can I fix? I am running Windows 8 on a laptop computer and that you have turned off my pop ups.

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• I have an IMAc running on the latest version of El Capitan. MY blutooth followed pad has a mind of its own - opening windows and text highlighting / deletion.  In addition to this my screen keeps freezing and the spinning ball will appear.

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  Hello Kluggerjo,

  Thank you for reaching out to the Community Support from Apple. I know how important it must be able to count on your devices work as expected, and I have a few steps that should help resolve the behaviors you see.

  I would recommend to go by resetting your management system (SCM) controller. MSC helps control and regulate different material on your Mac, including Bluetooth systems.  This article will guide you in this process: reset the management system (SCM) controller on your Mac.

  If you still experience the issue after the test, you can test the behavior to a test user. This will help us to determine if the problem is systemic or isolated to your user account. This article will guide you in this process: How to test a question in another account on your Mac user

  If the behavior is duplicated to the test user, I'd recommend reinstalling El Capitan. This will not delete your data. To reinstall using the recovery mode, take a look at this article: How to reinstall OS X

  If you experience any problems or have any questions, please let us know. The entire community is here to help.
  -Best regards

• I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?

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  I want to erase the hard drive and use it to install windows xp.

  From what I've read, it could be a number of things that went on the wall. Issue of dead hard drive, BIOS, peripheral USB plugged when starting, etc.

  Does not help, but could help to point you in the right direction...

• My secondary hard drive (f) disappeared. However when I run windows xp (sp3) in safe mode, it is there and works very well. Help please.

  My secondary hard drive (f) disappeared.  However when I run windows xp (sp3) in safe mode, it is there and works very well. Help please.

  Hello what jay,

  Thank you for your message.  Please, try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.
  Click on "disk management".
  Here you see secondary hard drive?
  If so, you can assign it a drive letter and everything should be good.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• I tried to install windows vista on my laptop but I m unable to start because of a message error loading operating system.

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  Hello

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  Here's how to do a clean install of Vista:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  See you soon.

• running windows 7 using Parallels 7 on mac, when trying to install the wise cd rom software and get the invalid win32 application?

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  Richard

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  However, I have a new oroblem that you may be able to help.  As I go through the installation, it says that I have 2 GB of memory but only have 1 GB of ideas how I can assign more.

• A CS5/6 on the Mac at work, and then re-released a Windows laptop (which I have personal licenses for CS4 design and web), trying to find or decompress files of decent download to make a few changes

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  It is not not clear from your post what you are looking for, but here's a general link for downloads for older versions of Adobe software.

  Other downloads

• I need Windows 8 to a class. I have 7. Can I buy and download 8 online? Thank you.

  I need Windows 8 to a class.  I have 7.  Can I buy and download 8 online?  Thank you.

  Hello

  Support for windows 8 is finished.

  Extended support for Windows 8.1 going until 2023.

  But Microsoft sells more than 8 or 8.1.

  Try Amazon.com, etc.

  @@@@@@@@@@@@@@@@@@

  Do the following before upgrade you to Windows 8.1.

  Check if the manufacturer of your computer/laptop has Windows 8.1 drivers available for your model.

  If this is not available, Windows 8.1 not install and work properly for you.

  There is a lot of information in this first link from Microsoft:

  Download and run the Windows Upgrade Assistant 8.1 of to see if your machine is compatible Windows 8.1 and read the update for Windows 8.1: FAQ here

  "Update to Windows 8.1: FAQ".

  http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

  "8.1 for Windows system requirements.

  http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

  See you soon.

• can someone tell me how to run my iTunes after a deaf mute DEP (Data Execution Prevention) installed in my computer? Seriously, he's blocking the iTunes... for the love of God!

  can someone tell me how to run my iTunes after a deaf mute DEP (Data Execution Prevention) installed in my computer? Seriously, he's blocking the iTunes... for the love of God!

  Hi JulietZhang,
   
  -What version of the operating system are you using?
  -Have you been able to use Itunes without any problems before?
   
  Try these methods in order:
   
  Method 1: Try to add the program to the list Data Execution Prevention (DEP) and check if it helps.
  Refer to this link for steps to do the same, if you are using Windows XP:
  A detailed description of the feature Data Execution Prevention (DEP) in Windows XP Service Pack 2, Microsoft Windows XP Tablet PC Edition 2005, and Windows Server 2003
   

  Refer to this link for steps to do the same, if you are using Windows Vista:
  Change Data Execution Prevention settings
   
  Method 2: This issue may be caused by third-party codecs installed on your system.
  
  Look at Apple's site for assistance. http://discussions.Apple.com/thread.jspa?threadID=1908393

  He will explain how to uninstall Quicktime from your computer and re - simply install the program itself.

• When I start with Windows XP Home Edition, the screen appears, only the mouse arrow. Help!

  When I start with Windows XP Home Edition, the screen appears, only the mouse arrow.  Help!

  Hi stevejager,

  ·         Remember to make changes?

  ·         You receive an error when starting?

  ·         Have you tried booting in safe mode?

  Method 1: First of all, we will try to start the computer in last good known Configuration and see if it boots.

  Method 2: If it is impossible to start, try to start in safe mode. If able to start and then try to perform a System Restore, since this is a recent problem that has occurred.

  Method 3: Follow the steps in the below article mentioned.

  Computer stops responding with a black screen when you start Windows XP

• I was not able to receive the Windows Update since February 2012. I have a Code error 80070005.

  Error code 80070005

  I was not able to receive the Windows Update since February 2012. I have a Code error 80070005. What can I do to fix this?

  Hello

  Have you made changes on the computer before this problem?

  
  Try the following Microsoft article and see if it helps.
  
   
  Error: 0x80070005 when you try to install updates by using Microsoft Update or Windows Update: http://support.Microsoft.com/kb/968003 
  Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

• I am running windows 7 on my laptop and I want remote access to my office at the top of the page that is running windows vista how to

  Im trying to get my laptop for my desctop remote access how to

  http://www.howtogeek.com/HOWTO/Windows-Vista/turn-on-remote-desktop-in-Windows-Vista/

  The information above should help.

  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-another-computer-using-Remote-Desktop-connection

  Connect to another computer using Remote Desktop connection

  See you soon.

  Mick Murphy - Microsoft partner