I bought Adobe first Elements 13 a month ago, I can receive a free upgrade to 14?

I bought Adobe first Elements 13 a month ago, I can receive a free upgrade to 14?

Please see if this helps:

Am I entitled to a free upgrade?

Thank you
Blandine

Tags: Photoshop

Similar Questions

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    Available downloadable Setup files:

    Download and installation help links Adobe

    Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

  • Adobe first Elements 13 is listed as $79.99 (alone) or WITH Adobe Photoshop elements 13 for $119.99 (for both). I bought 13 items first by itself for $79.99.   Now, I realize that I need the 13 elements of Photoshop also.     My question I

    This is my first attempt in the Adobe community. I hope I'm doing this correctly.

    Please send me an email to [email protected] If you can answer my question.

    I'll paste it again here. Thank you! John

    QUESTION:

    Adobe first Elements 13 is listed as $79.99 (alone) or WITH Adobe Photoshop elements 13 for $119.99 (for both). I bought 13 items first by itself for $79.99.   Now, I realize that I need the 13 elements of Photoshop also.My question is: can I put the $40 more (purchase price of $119.99 in combination) to buy the 13 elements of Photoshop? Or do I have to pay the price of $79.99 (yet) to buy the 13 elements of Photoshop?There is no option to upgrade on the website of the $40 more purchase price (which would be equivalent to the original price of combination $119.99) after I bought the first 13 items only ($79.99).

    gt40john

    This isn't Adobe. Instead essentially a user to user forum.

    Suppose you bought the items 13 as a download from Adobe first.

    Adobe sells more than 13 Photoshop or Premiere elements 13 elements. He sells only the latest version now (v14).

    If you bought the first 13 elements download Adobe over the last 30 days, you should be able to request a return/refund from Adobe. I do not know how he would deal with an Exchange because it sells more than 13 - May 14 deal might be involved? Just in case you are eligible, Contact Customer Care

    And, if you bought elsewhere (from an authorized dealer), you are governed by the policy of return/refund/exchange of the authorized dealer, not Adobe direct.

    But if you are not within 30 days of the purchase, you'll probably eventually find a dealer authorized to buy Photoshop elements 13, although it is still available.

    Many scenarios here, but you should have business with Adobe on this if it goes back to the purchase of Adobe. If this isn't a direct purchase from Adobe, your fate is up to the dealer.

    RTA

    Add on... Please don't include contact information in your messages to avoid unwanted nuisance to your contact information.

    A moderator may delete such information once it is noticed by a moderator.

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    I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time? I'm interested in doing video of time. Not sure what to do... Any help would be greatly appreciated, thanks in advance.

    EuGene

    What operating system is running your 12 items first? Have you updated to the 12.1 update 12? If this isn't the case, please do so using Help Menu/implementation of an open project.

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    Apple - QuickTime - Download

    Some reading material, is of your interest in Premiere Elements and Time Lapse video

    .

    http://www.atr935.blogspot.com/2013/07/PE-time-lapse-video-basics.html

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    Lost information - response #1 in https://forums.adobe.com/thread/2008767

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  • I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

    I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

    For cancellation, please contact support

    Contact the customer service

    * Please sign with your Adobe ID *.

  • I just perchased adobe first elements 13 and it only allow to download the program on my computer

    I just bought adobe first 13 items and it let me download the program on my computer whenever I press the download link, it brings me to a page with the text "the 413 header length too large."

    Hi Joseph

    Try to clear your cache and cookies, you can also try downloading using another browser

    Download location: products download Premiere Elements | 10, 11, 12, 13

    I hope this helps.

    Thank you

    Varun

  • I bought the first elements 13 and 13 Photoshop elements according to a trail. I received 1 set of serial numbers to activate Photoshop and 2 sets for first. However, after you type in the first series of numbers for the first, there was no place to type

    I bought the first elements 13 and 13 Photoshop elements according to a trail. I received 1 set of serial numbers to activate Photoshop and 2 sets for first. However, after you type in the first series of numbers for the first, there is no place to type in the second set. How can I check if the first has been correctly activated?

    You get usually just a serial number by program... a list of 24 numbers, 6 sets of 4.

    Click the icon of the program and see if it boots without asking for a serial number.

    If it is not running now, please contact support:

    To contact support, please click the link below, click on the still need help? option in the blue box below, then choose the cat. Make sure you are signed in with your Adobe ID, have cookies enabled and have deleted your cookie cache.  If you have any questions, try another browser.

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    I intend to have bought the first 13 items, it would be better if I bought a new program instead of downloading an upgrade, just in case the upgrade does not correctly load because of the error with my current program?

    If I have the deleted first Elements 9 on my PC would I lose all my existing videos that have been produced using Prime Elements 9 or would they be registered so that they can still be worked in first 13 items?

    First elements 13 works with Windows 7?

    Thank you

    Terry

    First 13 elements absolutely works with Windows 7!

    In fact, I highly recommend you download the free trial version and give it a test run.

    In the meantime, go to Windows Update and make sure you have all the updates of Windows, including those who do not automatically install it. Then go to the website of ATI / nVidia and ensure that you have the latest driver for your graphics card and go to Apple.com and ensure you have the latest version of Quicktime, by the requirements of the program.

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    I installed Photoshop and Premiere Elements as a trial and entered s / n as required.

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    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    - and https://forums.adobe.com/thread/1572504

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