I bought HP 564XL black of ink, cartridges, how to make them fit in the printer C310a?

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  Corinne40;

  I'm not the relationship of your question of printer hardware for Microsoft Security Essentials which is an anti-malware application.  You can try searching the Internet for a possible solution, like this one, I came across:

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  Hi @Furbio and welcome to the Forums of HP!
  
  I'm sorry to hear you had so much trouble for your C510 to print in black, but I will certainly do my best to give a helping hand
  
  Because you mentioned that you have questions, open links of the forums, I'll have everything written here in my post, so I apologize in advance for how long this post can get!
  
  First of all, I would like you to clean the contacts on each cartridge by following the steps below taken from the document a "incompatible cartridge" or "not compatible ink cartridges" Error Message on the computer or the all-in-onefor your printer. "
  
  Follow these steps to clean the electrical contacts of the cartridge.
  1. gather the following items:
  Clean cotton pads
  Paper clean and lint to rest the cartridges on (coffee filters work well)
  2. press the power button to turn on the printer.
  3. open the cartridge access door. Lift the corner front right of the printer until it locks on the door in the full open position. Wait until the print carriage to move toward the center of the printer.
  4. press the tab on the front of the cartridge to release it, then pull it up and out to remove it from its housing.
  5 hold the cartridge by its sides with the nozzle facing up.
  6 locate the electrical contacts on the bottom of the cartridge. The electrical contacts are four small rectangles of copper metal.
  
  7 wipe the electrical contacts with a q-tip clean and dry until no debris remains on them. Make sure that no ink or debris from the smear on the transparent window next to the electrical contacts.
  8. place the cartridge on the clean and lint paper with the nozzle upward.
  9 locate the electrical contacts inside the carriage. Electrical contacts are similar to a set of four copper color placed pins to touch the electrical contacts on the cartridge.
  10. clean the electrical contacts inside the car with a clean, dry cotton swab, second.
  * Please do for each cartridge, just to be complete
  11 drag each cartridge into the slot that is appropriate until it snaps. Make sure that you insert each cartridge into the slot with the corresponding color icon.
  12. close the cartridge access door.
  
  After completing these steps cleaning cartridge, if the problem still persists, I would like to manually clean the electrical contacts on your print head (the part the cartridges sit in inside of). These measures were taken from the replacement print head for your printer paper (with a few changes to make things more clear ).
  
  Follow these steps to clean the electrical contacts on the print head and inside the printer.
  1. press the power button to turn on the printer, if it is not already selected.
  2. open the cartridge access door. The carriage moves to the center of the printer. Wait that the carriage is idle and silent before proceeding.
  3. to remove the cartridges, press the tab on the front of the cartridge, and then pull it upwards to remove it from its housing. Do this for each cartridge.
  4. to remove the print head, lift the locking on the carriage to the stop handle.
  
  5. place the print head on its side on lint cloth or absorbent paper and use a fluffy and filtered/distilled water to clean the electrical contacts inside the printer as shown below.

  
  
  6 proceed to clean the electrical contacts of the print head as well using the same materials. Just be careful not to touch the contacts with your fingers.
  
  7. once everything is dry (try not to let the printhead out for more than 10 minutes if possible) please proceed to reinsert the printhead to the printer and gently drop the locking handle to fix it up before you reinsert the cartridges and close the printer.
  
  
  When the printer is finished it is maintenance, try to print a report to see if the black is printing printer or if something has changed with the next steps in the document printing to a printer status report for your printer.

  1. In the home screen on the product control panel, press Menu () in the upper left corner. A list of menu options screens.

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  Hello

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