Branch HP4500 black new ink cartridge does not work

I have the HP Officejet 4500 series printer. When I repaled branch HP 901 black cartridge is new, the alignment page went without black, undetected illustrated message text. I went through all the step to check the ink level, to clean the print head, troubleshooting... .but was frustrated. The b & w document print at all. Please advice. Thank you very much.

What is the warranty ends on the day on the cartridge? (AAAA/MM/JJ) If it is under warranty I had advice contact our telephone support HP...

Tags: HP Printers

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    Help the community by marking this post.
    Your question has been answered? Mark it as a accepted Solution!
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    I work for HP

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