I bought lightroom last week and it is still telling me that my trial is up.

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• I bought Lightroom last year, and I just got a new computer yesterday. I guess I can download Lightroom on my new computer without buying it again, but how? Do I need to UN-download my old? Thank you!!

  I bought Lightroom last year, and I just got a new computer yesterday. I guess I can download Lightroom on my new computer without buying it again, but how? Do I need to UN-download my old? Thank you!!

  Hello

  Please use the link below to download Lightroom 5:

  Download Photoshop Lightroom

  Let us know if that helps.

  Kind regards

  Bani

• I just started my trial account, and it is already telling me that the trial has been exceeded. I use a mac.

  I just created my account and then I decided to start with an interim plan so I downloaded photoshop trial then when the download is finished, he told me that the trial has expired even though I just started

  If anyone else experienced this I want to know how to solve this problem, but if nobody I hope adobe can fix

  Trial mode expires prematurely

  ------------------------------

  http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html

• Is there a possibillity to between of Lightroom 6 CC photography? I have 6 Lightroom as a gift last week and want to upgrade.

  Hello

  I have 6 Lightroom as a gift last week and want to upgrade.

  Is this possible?

  It is no less than the plan of the standard photograph (lr and ps) of $10us / month, CC price and membership plans | Adobe Creative Cloud

• How can I go back to the OLD version of Firefox? I've updated to this version last week, and I don't like it.

  How can I go back to the OLD version of Firefox? I've updated to the new version of last week and don't like it at all.

  You are welcome.

  Could you please click the button "solved it" to take your post out of the loop?

  Thank you.

• For some reason any, I can't log on to my facebook page, I was able to last week and now I can't get it

  For some reason any, I can't log on to my facebook page, I was able to last week and now I can't get it

  Please contact the Facebook Support for help with this issue:

  http://www.Facebook.com/help/?page=220217228006012

  http://www.Facebook.com/help/

  http://www.thefacebookforum.com/

• Hello, anyone know how I can cancel first adobe. I bought the last Wednesday, and I want a reembolse of the product

  Hello, anyone know how I can cancel first adobe. I bought the last Wednesday, and I want a reembolse of the product

  Thank you

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  Your serial number works only with the EXACT product and the purchased version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I bought lightroom 6 upgrade and it will not be installed

  I bought lightroom upgrade 6 and it will not be installed.

  I download the file and run set-up, I connect to adobe and then he said: it does not find a product

  IHAVE lightroom currently installed 5.71.

  I spent 24 hours of waiting to install and then when I download it install!

  I'm not happy.

  OK, I got to version 6. I downloaded using Firefox. I tried to install a couple of times, so I don't know why, it worked in the end. She would not accept the 6 version license key. Then I tried previous versions of the license key 5 and 4, they don't work anymore. Then I tried a version 6, once again and this time it worked. I had to add my license key previous version 5 on install and convert the index file.  But at least it's working now.

• bought Lightroom 6 - but my status is still trail (for Lightroom mobile - but I deliberately of who did not buy)

  I bought Lightroom 6 weeks after having tried Lightroom CC. Even though I have no problem with the delivery of the program, I get the notice that I had a trail version to be completed (number of days). I think it reflects no professional when dealing with my customers. I found that in the preferences in the last tab called 'mobile Lightroom", my status is"path. " My purchase from Lightroom 6 is not valid? Please let me know how to solve this problem.

  Your Lightroom 6 will work indefinitely, for ever and ever, what is the message you see (which you are misunderstood).

  The message referred ONLY to Lightroom Mobile, everyone (including you) has access to 30 days when you install Lightroom CC or Lightroom 6; and then you will have access to Lightroom Mobile when the 30 days has expired.

  If you do not want to see the message, you can disable Lightroom Mobile so it is no longer active, and the message will disappear. In the left upper part of the Lightroom window, the nameplate is a drop down menu which allows you to interrupt the synchronization with the Mobile with Lightroom. Or simply ignore the message.

• I bought photoshop cs6. And I'm sure he said that I could put it on 2 devices I'm wrong?

  I bought photoshop cs6. And I'm sure he said that I could put it on 2 devices I'm wrong? If so how can I download it to my companion of wacom cintiq

  Hello

  You are right.

  You can install and activate on 2 machines, but use only 1 at a time.

  Kind regards

  Sheena

• I used the trial before run, but I bought all the apps for 20.00 a month now. When I download it to my computer, it keeps telling me that my trial has expired. I uninstalled the program and reinstalled but it always says "expir├⌐ trial" any id

  I used the trial before run, but I bought all the apps for 20.00 a month now. When I download it to my computer, it keeps telling me that my trial has expired. I uninstalled the program and reinstalled but it always says "expiré trial" any ideas on what I can do? I paid already

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for a month to inspect the Adobe and the Chrome plugin is still telling me that I have to upgrade

  @AdobeSupport

  I paid for a month to inspect the Adobe and the Chrome plugin is still telling me that I have to upgrade.  I need this job.

  Thank you.

  SOLUTION:

  In my case I had to uninstall the Adobe Edge inspect exe (Windows) of the control panel. Uninstall the Plugin Chrome and quit the installer of creative cloud.

  I then restarted the CC Setup program, then I'm went to the Adobe download page inspect, clicked on the download button, THEN installed the Plugin Chrome.

  I guess that when in doubt, reinstall everything.

• Could get a new router block printing? We had a lot of problems with the computer in the last week and a half. Bought new router and now the printer does not print. :-(

  (1) we went to DirecTV. Then the same day, our internet computer is down. I asked our current provider, Suddenlink, to let them know we had them to another - but we wanted to keep for the internet.

  (2) called DirecTV to investigate why our internet went down at the same time they installed? They said that they did nothing to cause that. We waited 5 days to make out and also install the third TV that was promised. The second tech gave things a lookover and said, once again, that there is nothing unusual during their passage to cause the problem.

  (3) called Suddenlink. They said it was the router. Called the people of Netgear. They said that the router was too old. We needed to pay an exorbitant sum for support and when I told him I'd rather just buy a new router and get free technical support for 90 days... and I personally do not have the credit cards in that time. (it's my mother s equip and I wonder it for the computer) when the guy told me that he could help and hung up on us, even though I was pleading for him to wait until I put my mother on the phone. (I'm in my 40s... not a kid).

  (4) Suddenlink called a few days later, when we got a new router (netgear brand NO!) Installed and I noticed that the 'ready' light was not 'on' on the modem. Their technology has said that he would check and call us in a few minutes. He did not.

  (5) the next day I called Suddenlink AGAIN. This time, I got a really nice customer service agent. She said she would send someone to check on it. It turns out that they had disconnected when I had called to pass only the TV.

  (6) in any case, we are finally online... only now... I can't the printer to work. :-(  This has worked before.  Could it be caused by the different router? I don't know about these things. I didn't even know what it was until someone at Radio Shack has explained to me. (I was not about to buy one at Wal-Mart - these poor people). The printer is a Canon Pixma MX340. We love him. The only thing is that it is difficult to clear the tasks or to reset. The only way to really do that is to simply pull the plug, unfortunately and restart the computer. But hey, it's a great printer, better than HP.

  We are under vista. The router is a Linksys wifi (which we have) N300 model E900.

  Of course I appreciate any help you can give. God bless you!

  Michelle and Ruth.

  Hello

  Thanks for posting in the Microsoft Community.

  I understand that you are facing problems with the printer in Windows Vista.

  I imagine the inconvenience that you are experiencing. I will definitely help you with this.

  Please follow the steps in the link.

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

• Why 6 Lightroom keeps refusing to open? and why keep you send me emails telling me that my trial period ran out when I bought a stand-alone copy?

  I rebooted LR 6 several times in order to use it but it still keeps refuse to carry

  I use Windows 10, there is no error no message just the splash screen trees, I tried pressing, alt while opening watch Lightroom 2 catalog options and Lightroom 4 ircat choose either and just the splash screen displays. the normal problem is that when I try and open LR I just get start the screen and the loading symbol but it refuses to load I normally get Lightroom does not, if I insert the disc and reload it works for about 4 weeks and then I get the same problem again.