I bought Photoshop 1 year... + _, I paid for it but I can't work with the tis program, I need some instructions or a book. Please help me

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• Hello. You will need to update Mac OS El Capitan. Currently have v.8 CS Photoshop and Lightroom 2 v.2.4. In order just to work with the new operating system, please inform for updating both.

  Currently have v.8 CS Photoshop and Lightroom 2 v.2.4. In order just to work with the new operating system, please inform for updating both.

  Hi R0w1% 40nd,

  Adobe Photoshop CS v.8 and Lightroom 2 v.2.4. are very old software and the operating system you are using is the most recent, so there may be compatibility issues that adobe has not tested these applications on newer operating systems.

  The installer for Adobe Photoshop CS v.8 and Lightroom 2 v.2.4. are no longer available.

  You can see the creative Cloud, creative cloud and rates membership plans | Adobe Creative Cloud

• I buy Adobe CC 2 or 3 days. my number is AD002445074FR. Who is wrong? I paid for it and I can t work... Please give a very quick response. Concerning

  I buy Adobe CC 2 or 3 days. my order number is AD002445074FR.

  Who is wrong? I paid for it and I can t work... Please give a very quick response. Concerning

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just paid for illustrator. but it does not work.

  Hello

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, I bought Photoshop Elements editor 10 on ITunes/App store. Where can I find the serial number?

  Hi, I bought Photoshop Elements editor 10 on ITunes/App store. Where can I find the serial number?

  Where exactly did you buy it? Up to now, I know Adobe did not create a version of Photoshop Elements for iOS (iPhone, iPad, iPod Touch) devices, their iOS application is called Adobe Photoshop Express.

  If you bought it from the Mac App Store for your Mac (version 13 is the current version, 10 is interrupted), so you do not receive a serial number: https://helpx.adobe.com/photoshop-elements/kb/purchases-mac-app-store-faq.html

• My trial version photoshop and lightroom is finished and I paid the Plan of photography on the adobe web site, but PS AND LR are still in the trial version. I'm on a pc. PLEASE HELP ME

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• I have a new computer system and creative Photoshop Cloud has been removed. In my window out yhe cloud-app I only see the option to start a trialversie but I want to have a normal version because iI paid for it. How can I start Photoshop on my n

  I have a new computer system and creative Photoshop Cloud has been removed. In my window out yhe cloud-app I only see the option to start a trialversie but I want to have a normal version because iI paid for it. How can I start Photoshop on my new system?

  Hello Clemens,

  On your Adobe ID on the forums, there is no subscription for creative cloud, please make sure that you are connected with the good email your see Creative Cloud App links below:

  Connect and disconnect activate Cloud Creative applications

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

  Let us know if that helps.

  Kind regards

  Bani

• I bought Photoshop Elements less than a month ago (30 of August), and so I should the conditions required for a free update to 14 items. But I can't find out how to get. Bent

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  Your purchase is saved in your Adobe account? If Yes, click on the link below.

  When you have all the required information, including the Adobe order number or proof of purchase, click on apply for upgrade, and then click contact us.

  l https://helpx.adobe.com/x-productkb/Policy-Pricing/Upgrade-Policy-Product-Announcement.htm

• I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. How can I fix it?

  I paid for CC (photography) and yet I still get the message that I'm in the 'trial period' when I open Photoshop. Please tell us what should I do to solve this problem.

  Hi Raoul,.

  In addition to the steps above, you also follow instructions on the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  In case you are working on a windows machine and after following the instructions above, you still encounter the same problem, can you please review the instructions below.

  1. Restart the computer in safe mode with network.
     • Immediately after the computer is turned on or restarts (usually after your computer beep), press F8 at 1-second intervals.
     • After that your computer displays hardware information and performs a memory test, the Advanced Boot Options menu appears.
     • Use the arrow keys to select Safe Mode or Safe Mode with network and press ENTER.
  2. Please sign out and sign back for the creative Cloud Desktop Application and verify that the subscription is not trial showing.
     • Connect and disconnect activate Cloud Creative applications
  3. Restart the computer and check the creative Cloud Desktop Application.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• I bought the Adobe Photoshop classroom in a book for CS6 by chance and I CC. I know, stupid mistake. But I can't take back the book. Is is quite similar to CC I can always get the use of the book? Thank you very much

  I bought the Adobe Photoshop classroom in a book for CS6 by chance and I CC. I know, stupid mistake. But I can't take back the book. Is is quite similar to CC I can always get the use of the book? Thank you very much

  Each version of Adobe products is based on the previous ones.  Some things like filters and advanced features may change or become obsolete over time, but the basic tools remained much the same for decades.  As long as you know there are subtle differences between the versions, I think that you will always get a large part of the value of C to a and B for CS6.

  Also see the tutorials online CC

  Tutorials Photoshop CC | Learn how to use Photoshop CC

  Learn Photoshop CC | Adobe TV

  Nancy O.

• How can I get the redemption code to install creative cloud? I paid for it but nothing

  I can't install Creative Cloud (lightroom, photoshop CC), I paid for it, but noting. I can't get the redemption code, I lost time... Can you explain to me how to do this. I can't send email... Thank you

  Are you unable to install Adobe Creative Cloud application?

  Or are you be prompted to enter the serial number when you launch CC apps?

  "If you need more information on the redemption code, you can check the link below:

  https://helpx.Adobe.com/x-productkb/global/redemption-code-purchase-help.html

  Alternatively, you can contact Adobe Support via Live Chat «:»

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Click on the button still need help and select the Chat option.

• I bought an iPad 2 Air and reserved for a free service call to show me the ropes. Nobody phoned me in the allotted time. What should I do?

  I bought an iPad 2 Air and reserved for a free service call to show me the ropes. Nobody phoned me in the allotted time. What should I do?

  Click on the help link at the top of the page and connect with Apple

  Or you are welcome to ask us your questions

  iPad - configuration - Apple Support

  User Guide - Apple iPad

• Hello - I have used CC for about 1.5 years, I work on my Mac fixed in my office and also on my Mac Powerbook. For the second time, I can't work on the Powerbook - I can´t reach my documents - nothing happens if I have the latest version on both

  Hello - I have used CC for about 1.5 years, I work on my Mac fixed in my office and also on my Mac Powerbook. For the second time, I can't work on the Powerbook - I can´t reach my documents - nothing happens if I have the latest version on both computers. What's not?

  Hello

  Please help us to better understand.

  What message did you while accessing your documents?

  Do you have a white screen on the creative cloud App:

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Wheel rotation under apps:

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  For messages from the server:

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Creative cloud will not - can not get on the servers, perhaps because the firewall blocks

  Hope this helps!

• I downloaded Photoshop elements 14 for Mac, but I can not install in Spanish. How can I do?

  I downloaded Photoshop elements 14 for Mac, but I can not install in Spanish. How can I do?

  How to change the language of Photoshop elements - YouTube

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".