I bought Photoshop and it went through the download process. I can't use the software, however. I get a message "Trial expired" &; it don't want to start out of my office.
I bought Photoshop CC and downloaded. I get a message that my trial has expired and may not use the software. Have I missed a step, or something doesn't work does not correctly?
Hello
Please check the help below document:
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
Kind regards
Sheena
Tags: Adobe
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Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.
You can check: https://helpx.adobe.com/acrobat/system-requirements.html
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I can't find products that i ' v bought and installed on my Pc (Photoshop and Lightroom) on my identification code Adobe where can I find the serial number save?
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs. Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps. and probably more in the future.
If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I hope this helps.
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Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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How I get working again?
Transfer from one machine to the other Adobe applications will not work. You must install using the installation files and the serial number, you have the initial purchase. It is possible that a program as old as PSE 8 won't install/work with a new operating system.
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 8: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
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In the affirmative. You can check the link below:
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I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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You are 100% sure that you are clicking to download the Mac version and not the version of Windows?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?
Thanks, but it seems that only work with the latest versions. I have 12 items. Think I need to upgrade, but it's ok.
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I bought photoshop and lightroom, and I can't download them PLS HELP!
I bought photoshop and lightroom two days ago and I tried to download them since, but every time I try an error message appears, saying that I need to contact support
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
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- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I just bought photoshop, and when I try to do anything it makes or does not work. First of all, I tried to change the background and nothing happens!. Then I try to put a text on the page, nothing DON'T get PAST. And whenever I try to click on something, it makes a minute, when he did, nothing happens.
When rendered, he said 'Record Type' FFS GUYS.
Reset the preferences and see if that helps:
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Cancel my subscription! Return my money! 2 days, I tried to activate my products bought Photoshop and laytrum. In vain! Cancel my subscription!
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
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Hello
Sorry for the inconvenience.
Can we have a connect session?
Inbox me like the timings when you are available for a logon session?
Thank you
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Hello
Try this link:http://redeem.licenses.adobe.com/getserial/s/redeem
However, check if you enter right or no redemption code:
The Code redemption 24 characters and contains alpha and numeric characters. It is printed in black skin off the coast of the sticker on the back of the box.
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Try this restart your iPhone, iPad or iPod touch - Apple Support
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