I bought the cloud to adobe and don't like it, so I canceled the plan. I was wondering if I get a refund?

Similar Questions

• I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  Hello

  Please follow we are having trouble verifying your membership.

  Hope that helps!

  Kind regards

  Sheena

• I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks

  I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

• I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number.

  I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number

  Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  On Windows XP, go to the following location:

  \Windows\system32\drivers\etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Could not download successfully after adobe

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

  Kind regards

  Baudier

  Re: Incorrect serial number?

• I bought the plan of photographer, signed Out and back in creative cloud, but Photoshop is still unavailable for me

  I bought the plan of photographer, signed Out and back in creative cloud, but Photoshop is still unavailable for me

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Hello, I just bought the plan of photography, and it does not load.

  So I bought the plan of photography, I downloaded CC, she, very happy for my installed programs. But then, the loading screen would not actually load. I let stand overnight, still doesn't load. I restarted my computer, hoping that he freshen up and charge. But now it comes out black. This is what it looks like:

  Https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html black screen

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the plan video creative cloud... when I installed on my PC I see only demo programs.

  I bought the plan video creative cloud... when I installed on my PC I see only demo programs. When I look at my profile on Adobe.com... I don't see that I have my plan, but I resived email with invoice. What should do?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the Plan of Photography - Photoshop and Lightroom. Is it possible to get Lightroom to Acrobat, or buy Acrobat separately as well?

  I bought the Plan of Photography - Photoshop and Lightroom. Is it possible to get Lightroom to Acrobat, or buy Acrobat separately as well?

  Any help would be appreciated!

  The special scheme is a plan, but you can buy an additional subscription to any other program pricing and creative cloud composition plans | Adobe Creative Cloud

• bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription found

  bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription

  Sign once Adobe Creative Cloud App and sign in again and check:

  Connect and disconnect activate Cloud Creative applications

  Always the same?

  1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside etc folder.

  Copy 2) guests of the file to the desktop and open the same thing with Notepad.

  Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I bought the plan of the student and the teacher, and installed it on 2 of my computers, but now I have a new computer and wish to also download it on this computer. Is there a chance that I can uninstall among other computers and install it on this model

  I bought the plan of the student and the teacher, and installed it on 2 of my computers, but now I have a new computer and wish to also download it on this computer. There the chances that I can uninstall one of the other computers and install on this computer instead? (Sorry for bad English)

  Hi Simon,.

  Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. However, the activation is limited to two machines per individual related to the composition, and you may not use the software on these devices simultaneously.

  To install the creative cloud on new computer

  Visit download/install FAQ: How can I download and install the Adobe Creative Cloud Desktop App?

  If you are already signed in on two computers, simply disconnect you creative cloud over one of the other computers and log on to the new.

  See connect and disconnect activate Cloud Creative applications

  If you cannot log out due to a broken or reformatted computer, or if you no longer have the old computer, where you have logged in, you will receive a message when you try to connect on a third. Please see this link for more information:

  See "Activation limit reached" or "connection error impossible ' with Adobe applications

  It could be useful!

  Rayyan

• I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Yo

  I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Your answer please. PS - no doubt a question you get more often. !@

  Hi Philippe,.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  Otherwise, you can join Adobe sales for rate applications.

  Kind regards

  Sheena

• I just downloaded cloud creative adobe and tried to open but then nothing comes...

  Hey guys, I just downloaded cloud creative adobe and I installed it but when I try to open nothing comes up at all and I'm just watching my office.

  How can I fix it?

  Donaldsond58526776 in addition to the suggestion of Howard Heflin I recommend to run the uninstall utility to desktop application Adobe Creative cloud available during the uninstall of the Adobe Creative cloud desktop application and then reinstall the creative cloud desktop application.  If you receive additional errors, feel free to update this discussion.

  We also invite you to contact our support team to contact customer service for direct assistance with common mistake.

• I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium

• I bought the plan for photography and still pay each month. but I can't use photoshop only after update. and they need to join a plan. How can I do? I can only use for the trial version even I never tell months.

  I bought the plan for photography 6 months ago and still pay every month.

  but I can't use photoshop only after update. and they need to join a plan.

  How can I do?

  I can only use for the same test version that I pay every month.

  Hi yejik42305752,

  Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Kind regards

  Tanuj