ProSafe GSM7224r cannot access via IP or series

Hi all

First post, so go easy.

I bought what turned out be two GSM7224r switch to a local auction house (listed as a batch). Both powered and have had my machine 'see' the two (after manually configuring the NETWORK card with an address of 169.254.100.0/24) then understood they must work...

You have their home and could not connect. Have you tried resettting (via the reset button). Both switches turns on, but the power light on each flashes (as if the device is post-ing), but never goes beyond that.

I can manually configure a connection of NIC devices to manage what should be the default settings - 169.254.100.0/24 address, but can't ping or connect to what must be the address of the default switch - 169.254.100.100. I also connected a null-modem cable to the device (settings 9600 baud, 8, 1, none, none), but this also does not connect.

Given that the two devices are showing the same behavior, my guess is that something has been done for them when be disinfected (they came out a Dept. of Govt.), and that they should now be reset to the factory settings. Question is, how can I if by pressing the reset button does not work? (FWIW, I tried a 30-30-30 don't reset on one of them yesterday - no change).

I am quite stuck, so if anyone has any ideas on how to get connectivity to these switches, I would appreciate it a lot.

Thanks in advance.

Last updated:

I was able to successfully flash the two switches with a more recent firmware and now both will correctly start / can be managed.

I have stunbled this guide https://community.spiceworks.com/how_to/2923-what-to-do-when-my-managed-switch-does-not-boot, who has been very helpful.

A point to note is that I could not switch to save settings when I tried to 'up' default baud rate 9600 to, say 38400. I would like to configure the switch (via the partially damaged start menu, option 2, I think) and then disconnect / reconfigure hyperterminal to match these settings, but when I tried to log in again, it wouldn't connect. Reboot of the switch "reset" on the speed of 9600 baud by default. This meant that it flashes with 6-7 MB of firmware has had a reasonable period - ~3.5 hours. Something to keep in mind.

I hope that someone else might find this useful if they acquire similar switches that have been sanitized over-zeaously, and they don't know where to start.

Tags: Netgear

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